UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

Nicholas B

UKRadiators.com 5 star review on 8th October 2024

Hannah S

UKRadiators.com 5 star review on 1st October 2024

Majida S

UKRadiators.com 5 star review on 28th September 2024

David J

641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and communication and the radiator looks lovely in situ.”

Helpful Report

Posted 2 years ago

Hi Michelle, Thanks for your 5-star review. I hope you are very happy with your purchase and should you require any assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Extremely disappointed in the heat efficiency of this vertical radiator, I have just bought a flow divertor from another site, Hoping this may help the heat go up the radiator as there is no built in divertor, also had to change both 8mm reducers as they leaked at both sides luckily I had old Honeywell reducers in the shed that solved the problem”

Helpful Report

Posted 2 years ago

Hello John, I am sorry to hear that you have had an issue with the radiator. The size radiator that you have ordered does not need a diverter, we believe that this may be more of a balancing/pressure issue. The radiators are tested by BSEN442 and perform to the levels stated. If required, we can provide you with a test report to show that the rad has been tested and the efficiency/output is as advertised. Please get in touch to request this if required. I am sorry to hear that you have had an issue with the reducers. We will contact you directly regarding this so that we can come to a suitable remedy for this. Kind regards, James

Posted 2 years ago

“Very happy with the radiator. Was easy to find what I was looking for on their website, fast delivery. All good”

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Posted 2 years ago

Hi Xorge, Thanks for your 5-star review. I hope you are very happy with your purchase and should you require any assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 2 years ago

“Excellent customer service . The company are easy to use and order. I will certainly use again.”

Helpful Report

Posted 2 years ago

Hi, Thank you ever so much for your review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators.

Posted 2 years ago

“Best customer service I’ve encountered for a long time.”

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Posted 2 years ago

Hello, Thank you ever so much for your 5-star review, it is greatly appreciated. I am pleased to hear that you have had a positive shopping experience with us and I hope you are very happy with your purchase. Should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 2 years ago

“Excellent service, very helpful with advice before I bought the stainless steel radiator concerning the fixings and their positions. The radiator is installed now, working perfectly and looks very good. The only difficulty was fitting the radiator onto the existing pipework and getting the brackets to line up with the fittings on the wall, but all good now.”

Helpful Report

Posted 2 years ago

Hi Chris, Thank you so much for your 5-star rating. We appreciate your kind words about our excellent service and the helpful advice we provided before you placed your order. We're so glad to hear your installation went smoothly and it looks great! Kind regards Jess

Posted 2 years ago

“Excellent service. Order delivered quickly, very competitive prices without a compromise on quality.”

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Posted 2 years ago

Hello David, Thank you so much for taking the time to leave us a review, I am pleased to hear that you were able to provide us with 5 stars! Please let us know if there is anything else that we can assist with. Kind regards, James

Posted 2 years ago

“Professional company with great range of products”

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Posted 2 years ago

Hi John, Thank you so much for your 5-star review. We are very pleased to hear that you have had a positive shopping experience with us and hope you are happy with your purchase. Kind regards UK Radiators

Posted 2 years ago

“So easy to deal with. The products arrive on time , fair price and good quality. Can’t ask for more!”

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Posted 2 years ago

Hi, Thank you so much for your 5-star review. We really appreciate your kind words about how easy it is to deal with us, that our products arrive on time, at a fair price and of good quality. It has been our pleasure to have you as a loyal customer, and we hope to continue providing you with excellent service and products in the future. Kind regards UK Radiators

Posted 2 years ago

“Easy to order, delivered quickly, but the pictures don't do the styles justice, absolutely lovely.”

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Posted 2 years ago

Hello Jennie, Thank you for your review, I am pleased to hear that you are very happy with the radiator received. Please let us know if there is anything else we can assist with. Kind regards, James

Posted 2 years ago

“Delighted with my slick tall radiator. Excellent company to deal with”

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Posted 2 years ago

Hello Patricia, Thank you ever so much for your 5-star review, it is greatly appreciated. I am so pleased to hear that you are delighted with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 2 years ago

“After 2 months I am yet to receive my radiators so who knows if what they are actually like.”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review. I am sorry to see that there has been an issue with your order, I can see that the items ordered were out of stock for a few weeks which delayed dispatch. Looking at the tracking, I can see that delivery was attempted on three occasions, but unfortunately there was nobody to take delivery of these, or answering the mobile number provided. I can see that delivery has since taken place successfully. If you have any further issues, please do not hesitate to get in touch. Kind regards, James

Posted 2 years ago

“First class service and product”

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Posted 2 years ago

Hi Lynn, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Had problems with delivery but they sorted it all out so very good overall”

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Posted 2 years ago

Thank you so much, Paul, for your 5 star rating of UK Radiators - we really appreciate your support! We're glad to hear that we were able to resolve any issues you experienced with your delivery; thank you for your patience, and for your overall great review. Kind regards UK Radiators.

Posted 2 years ago

“Quality products and delivered really quickly. Will definitely use UK Radiators in the future.”

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Posted 2 years ago

Thank you so much, Maureen, for your five-star rating of UK Radiators! We really appreciate you taking the time to leave such a positive review. We are so happy to hear you are pleased with our quality products and swift delivery. We look forward to your future business with UK Radiators! Kind regards UK Radiators

Posted 2 years ago

“Great service and fast dispatch/ delivery. I will use them again”

Helpful Report

Posted 2 years ago

Hello, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Always been happy with the radiators and the service”

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Posted 2 years ago

Hi Marilyn, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Very pleased with the product, delivery next day and packaging was excellent. We’ll done.”

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Posted 2 years ago

Hi Chris, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase Kind regards Jess

Posted 2 years ago

“Radiator is installed, looks great and works brilliantly, very satisfied.”

Helpful Report

Posted 2 years ago

Hi Jean, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Great range of products, good prices and SUPERFAST delivery.”

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Posted 2 years ago

Hello Chris, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

UKRadiators.com is rated 4.7 based on 4,470 reviews