UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service, great product”

Helpful Report

Posted 2 years ago

Hi Robert, Hi Robert, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Purchased a Typhoon Anthracite in October this year to replace an old existing radiator. It couldn't heat up a dolls house. Absolute waste of money.”

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Posted 2 years ago

Hello Andrea, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Fantastic choice on the website, good price, super fast delivery and the radiator looks fab, stylish grey in alluminium, heats up super fast and looks great, will definitely use again. Great service.👍🌟😊”

UKRadiators.com 5 star review on 12th October 2022

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Posted 2 years ago

Hello Marina, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase, it looks really lovely in the space. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“I ordered a new electric bathroom towel rail which was delivered quickly and looked great. Unfortunately when the plumber came to fit it he found that the old towel rail pipework was buried beneath the newly laid floor so decided not to proceed. I contacted customer service and they were great about it, they arranged collection and a refund with care. A lovely group of people to deal with and I will definitely use them again.”

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Posted 2 years ago

Hello David, Many thanks for your 5-star review. I am sorry to hear that you were not able to use the electric towel rail you had ordered, however, I am pleased to hear that we were able to assist with the return and that your shopping experience with us has been so positive. Please do not hesitate to contact us should you require any further assistance, now or in the future, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Very easy and helpful team. Easy orders and easy returns. Very happy would definitely recommend.”

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Posted 2 years ago

Hello Daria, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Looks really good now all installed. The long warranty and competitive price really made my decision to buy from you easy.”

UKRadiators.com 5 star review on 11th October 2022

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Posted 2 years ago

Hello Bob, Thank you very much for your 5-star review. The rail looks great on the wall and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any assistance, now or in the future, any we would be happy to help. Kind regards Jess

Posted 2 years ago

“Ordered the radiator for a bedroom, just what I was after. Nice and compact, good quality, very good price.”

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Posted 2 years ago

Hello Susan, Thank you for your 5-star review. I am very pleased to hear this and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“We are delighted with the Carron Dragonfly Radiators, although they haven't been fitted yet. We bought them undercoated only so that we can paint them the same colour as the walls, and I know they will look wonderful!”

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Posted 2 years ago

Hi Mickie, Many thanks for your 5-star review. I am pleased to hear your shopping experience has been positive and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Great radiators, no self build, great quality and finish for the traditional column radiators.”

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Posted 2 years ago

Hi Lucy, Thanks for your 5-star review. I am pleased to hear this and hope you are very happy with your purchase. Please do not hesitate to contact us should you require any assistance, now or in the future, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Easy access to website and choice. Found exactly what I was looking for.”

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Posted 2 years ago

Hello Maria, Thanks for your 5-star review. I am so pleased to hear this and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Sorry to say that I've not received the item”

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Posted 2 years ago

Hello Donna, I am sorry that the item did not arrive as expected. I can see that after getting in touch with our customer service team a replacement item was dispatched on a next day courier service, and this has been delivered. I hope that this is satisfactory to your requirements? If there is anything else that we can assist with then please let us know. Kind regards, James

Posted 2 years ago

“Great product, great service. Arrived on time Now installed and it looks great. I’m very pleased with it. 👍”

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Posted 2 years ago

Hi Stephen, Thank you very much for your 5-star review. I am so pleased to hear your order was delivered on time and that you are happy with your purchase. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Very happy with quick delivery and radiator packed well. Looks great!”

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Posted 2 years ago

Hi Margaret, Many thanks for your 5-star review. I am very pleased to hear that you are happy with your new radiator, please do not hesitate to contact us if you require any assistance and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Good quality product, delivered quickly.”

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Posted 2 years ago

Hi there, Thank you for your 5-star review. I am very pleased to hear that your order was delivered to you in good time and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Radiator was supplied promptly and in good order. hapy with service”

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Posted 2 years ago

Hello James, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Got a great radiator that looks amazing, arrived well packaged”

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Posted 2 years ago

Hello Daniel, Many thanks for your 5-star review. I am so pleased to hear that the radiator looks amazing and that this was well packaged when you received it. Please do not hesitate to contact us if you require any assistance, now or in the future, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Very good product”

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Posted 2 years ago

Hi David, Many thanks for your 5-star review. I hope you are very happy with your purchase and if you require any assistance, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 2 years ago

“I must say I am particularly impressed with UK Radiators and think they are worthy of the 5 Star review I have submitted. Firstly the Website is user friendly and efficient to use. Secondly the customer service is attentive and swift to resolve any issues, I have made two orders and through my own error had to return a radiator too, all the transactions were dealt with promptly and accurately without fuss. Thirdly, the courier part was equally as seamless, as I stated earlier I’m really impressed, a truly A+ flagship UK company.”

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Posted 2 years ago

Hello Bruce, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience has been so positive and that we have been able to support you through your orders and returns, with minimal issue. I hope that you are very happy with your purchase and the service received and if you require any further assistance from us then please let us know and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Quick and easy to deal with and the radiator looks good. Would recommend.”

Helpful Report

Posted 2 years ago

Hi Luke, Thank your for your 5-star review. I am so pleased to hear this and I hope you are very happy with your purchase. Thank you for recommending us, it is greatly appreciated. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“I was looking for a decorative copper radiator online when I came across UK Radiators. Not only did they have a radiator that was perfect for my room, the price was lower than I had seen at a local high street retailer. Delivery was great and I am over the moon with the purchase. Great service all round.”

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Posted 2 years ago

Hi Kelly, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive, it is great to hear that you were able to source the required products from us and that these arrived with you in good time, I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

UKRadiators.com is rated 4.7 based on 4,470 reviews