UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from your team but poor delivery through a third parting Haulage”

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Posted 2 years ago

Hello Ben, Thank you for your order. I am sorry that there was a discrepancy with your delivery, however I hope that the discount supplied goes some way to make up for the inconvenience caused. Kind regards, James

Posted 2 years ago

“Very pleased. Works perfectly, easy to fit , looks good. Fair price . Quick delivery.”

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Posted 2 years ago

Hi David, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Great service and quality product”

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Posted 2 years ago

Hi Richard, Many thanks for your 5-star review. I am so pleased to hear this and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“From the minute I placed the order the communication was excellent. The order was dispatched and received super quick and the radiator is super, super fabulous! I will be back for more!”

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Posted 2 years ago

Hi Susan, Thank you very much for your 5-star review. I am so pleased to hear that your shopping experience has been positive and I hope you are very happy with your purchase. We look forward to doing business with you again in the future and if you require any assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Good price, quality 👌”

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Posted 2 years ago

Hi Janis, Many thanks for your 5-star review. I am pleased to hear this and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any assistance, now or in the future, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“the rad looks good and came fast. so as long as it lasts very good.”

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Posted 2 years ago

Hi James, Thanks for your 5-star review. I am pleased to hear that your order arrived quickly and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any assistance, now or in the future, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Great product supplied quickly - I needed some clarification on washers supplied with the rad and tech desk was great to!”

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Posted 2 years ago

Hi Mark, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Excellent product, delivered before scheduled time”

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Posted 2 years ago

Hello Keith, Thank you for your 5-star review. I am so pleased to hear that your order was delivered to you in good time and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Great service great product fantastic aftersales service. Highly recommended”

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Posted 2 years ago

Hello Guy, Many thanks for your 5-star review. I am very pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Thank you for recommending us, it is greatly appreciated. Kind regards Jess

Posted 2 years ago

“Superb service. Delivered on time, (within 2days of ordering) item is brilliant and works perfectly. Many thanks.”

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Posted 2 years ago

Hi Jason, Thank you very much for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Very pleased with radiators and very good service”

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Posted 2 years ago

Hello Elaine, Thank you ever so much for your 5-star review. It is great to hear that you are pleased with your new radiator and the service received. Please do not hesitate to contact us should you require any assistance, now or in the future, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Nice website which was easy to use, Radiators look good enough quality, delivery by Tuffnells appalling, items dumped in open porch all day with a forged signature, I didn't specify a safe place to leave them, boxes were soaking wet when I arrived home from work 7 hours later, reported this to UK Radiators and they couldn't care less, dealt with a guy called James who brought himself to reply to my initial email then couldn't be bothered to reply again, disgusting.”

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Posted 2 years ago

Hello Daniel, I do apologise that I didn't respond to your last email. I had believed that as you had all items and that they were in good condition albeit wet due to the rain. All our radiators are sealed in plastic wrap, so whilst it should not have been left in the rain, this would have had no effect on the radiator itself. I am very sorry for the misunderstanding and I hope that the discount now provided goes some way to making up for any upset or inconvenience caused. Kind regards, James

Posted 2 years ago

“Great selection of style and sizes and good quality at a great price.”

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Posted 2 years ago

Hi John, Thank you very much for your 5-star review. It is great to hear that you were able to source the items required from our selection on the website and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Bought 4 designer radiators from UK radiators.They had the best selection of size, colour, design at a competitive price. The order was promptly processed and delivered. Excellent service.”

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Posted 2 years ago

Hi there, Many thanks for your 5-star review. I am so pleased to hear that you were able to source your new radiators from our selection and that the ordering and delivery process was quick and easy for you. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Excellent service, excellent price & excellent radiator. I’m about to order another one from you !”

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Posted 2 years ago

Hello Simon, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been so positive, please let us know if you require any assistance with your new order, or with anything else and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Just purchased 2 of the traditional 2 column horizontal radiators in the anthracite colour. Very good and beautiful colour. Came with wall fixings and packaged well. Delivery very quick came the next day after ordering. Very pleased from ordering to delivery.”

UKRadiators.com 5 star review on 27th September 2022

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Posted 2 years ago

Hello Diane, Many thanks for your 5-star review. It is great to hear that your shopping experience with us has been so positive and might I say that your radiator looks lovely! I hope you are very happy with your purchase and should you require any assistance from us, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Great selection and delivery service”

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Posted 2 years ago

Hello Maurice, Thank you very much for your 5-star review. I am very pleased to hear this and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Fast and reliable”

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Posted 2 years ago

Hello Dovile, Many thanks for your 5-star review. I am pleased to hear your order was delivered in good time and hope you are happy with your purchase. Kind regards Jess

Posted 2 years ago

“The radiator arrived damaged. I contacted them and I had no issues whatsoever with having an exchange. Excellent customer service”

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Posted 2 years ago

Hi there, Many thanks for your 5-star review. I am sorry to hear there was an issue with the initial delivery of your order, but I am pleased that we were able to rectify this quickly for you and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Good quality products and quick delivery! Great service!”

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Posted 2 years ago

Hello, Thanks for your 5-star review. I am very pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

UKRadiators.com is rated 4.7 based on 4,470 reviews