UK Tights Reviews

Name: UK Tights
Address: The Arsenal, Heapy Street, Macclesfield
Rating: 4.79

4.8 Rating 32,807 Reviews

97 %

of reviewers recommend UK Tights

4.8

Based on 32,807 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01625 460180

Email:

customerservice@uktights.com

Location:

The Arsenal, Heapy Street
Macclesfield
SK11 7JB

UK Tights 5 star review on 1st December 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good”

Helpful Report

Posted 7 years ago

“Recieved my tights worn them just once and got a ladder in them already .not cheap will probably not buy again”

Helpful Report

Posted 7 years ago

Dear Michelle Thank you for your email. I am sorry to hear that you have received a defective garment. This is something we don't like to hear and you are more than welcome to return them to us. We can either issue an exchange, credit note or a refund. We will also feedback your complaint to the manufacturer. Please use the free-post returns label included in the order, or if you haven't got it anymore you can print one off here: https://www.uktights.com/page/return-label I hope this helps and if you have further queries, please do not hesitate to contact me. Best wishes Toni UK Customer Service

Posted 7 years ago

“Not pleased Waiting for over a week”

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Posted 7 years ago

Hi There Thank you for your review. I can see from your initial email that the post-code was entered incorrectly. I believe that this has now been rectified, and we have agreed to reship your order once Royal Mail have returned it to us. I hope this helps and if you have any further queries, please do let us know. Best wishes Toni UK Tights Customer Service

Posted 7 years ago

“disappointed one item was out of stock”

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Posted 7 years ago

Dear Colin Thank you for your recent order on 10th December. I can see that we were indeed out stock of one of your items, and we advised that it would be 10-20 days before we were able to complete the order. We did indeed get out replenishment stock on 18th December, and your remaining item was dispatched out to you the very next day. I hope this helps and I am sure your tights will be with you very soon! All the best Toni UK Tights Customer Service

Posted 7 years ago

“This was a Christmas gift to my wife so the package hasn't been opened. I am unable to offer a review at this time.”

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Posted 7 years ago

“Look fine but as they are part of a gift so cannot really say.”

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Posted 7 years ago

“X tall stockings - 6ft 3 and size 22 stockings came about 2.5 inches over my knee disappointed in length so fit not great. Wore really well though didn't snag hand washed them and they survived so impressed on quality.”

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Posted 7 years ago

Hi Susan, I'm glad you love the Levante quality - you obviously have lovely taste! Unfortunately, with them being Italian, they do run a little small and the size guide on the product page indicates that an XL should fit 5'3" - 5'11" and 8,9 - 14,3 Stone or 55 - 90 Kg. I've found some fab alternatives would be perfect and make the most of your long legs: https://www.uktights.com/product/3670/glamory-perfect-20-denier-stockings (Size XL) https://www.uktights.com/product/1528/gio-fully-fashioned-cuban-heel-stockings (Size 11 or 12) I hope this helps. Kind regards, Keri, Customer Service, UK Tights.

Posted 7 years ago

“Started ok but only received half of my order, ask me again when my order gets completed.”

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Posted 7 years ago

Hi Raymond, I'm happy to hear that you're pleased with the first part of your purchase. I'm pleased to say that we are shipping out the final part of your order today. Many thanks for your order with us. Kind regards, Keri UK Tights

Posted 7 years ago

“Not impressed with product. Not smooth enough and kept falling down.”

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Posted 7 years ago

Hi There Thank you for your feedback. I am really sorry to hear that you weren't impressed with your tights. We know from experience, that poor fitting tights can be a real bane. If you would like some advice on a future purchase, please give us a call on 01625 480180 and either myself or one of my colleagues can impart some of our product expertise to you. Best wishes Toni

Posted 7 years ago

“Not received item. Paid extra for next day delivery as needed them for funeral but they went to parcel office. When I went to pick them up told me couldn't get them till next day which was when I needed them for so I've just left them. Don't need them now. All in all a massive waste of money.”

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Posted 7 years ago

Hi Vikki Thank you for your feedback. I am sorry to hear that you were unhappy with your delivery. I can see from the order information that your order was placed after the 5pm cut-off time for same day dispatch, so your order was dispatched the following day for next working day delivery. The tracking information advised that Royal Mail did attempt delivery as requested, but there was nobody able to accept delivery; therefore taking the delivery to your local sorting office and leaving a "whilst you were out" card. If the tights are no longer required and unopened, you are more than welcome to return them to us (using the free-post returns label), for a refund, exchange or credit note. I hope this helps, and if you have any further queries, please do let me know. Best wishes Toni

Posted 7 years ago

“Had a birthday bonus discount so ordered something for the wife but had to do a second order to get the bonus possibly my lack of practice on line or possibly the wording used wasn’t clear also request for a review came before the second order hence the 3 star review”

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Posted 7 years ago

“Received 1 item still waiting for second”

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Posted 7 years ago

Hi There Sorry to hear of the delay in completing your order. We did experience a delay from the manufacturer due to a high demand for the garment outstanding. I can see from the order information, that the tights have now been sent. If you have any further queries, please do contact us direct at customerservice@uktights.com Best wishes

Posted 7 years ago

“Hi, we have never had an issue before with UK tights and always been very pleased with the service and in fact my Wife had a pair of these tights in the Natural colour before and had no issues with them, so was very pleased with them. This why my wife wanted another pair but on Black. However the new Black pair laddered instantly the first time just putting them on Friday evening before heading out for an evening. They laddered from the waist band down at the back. So my wife believes they may have had a manufacturing defect?”

Helpful Report

Posted 7 years ago

Dear Gary, I'm very sorry to hear of the fault with this pair, what a shame. Please could you ship them back to us using the freepost returns label and we will be glad to offer a replacement pair? Thank you so much. Kind regards, UK Tights.

Posted 7 years ago

“Regret to say that the time between ordering and delivery is getting longer and longer. I may have to look for an alternative supplier.”

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Posted 7 years ago

“Whilst I understand there is usually a delay with this product, I do object to the payment being taken before the goods are even in stock!”

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Posted 7 years ago

Dear Jessica, my apologies that there was a delay in getting your order to you. As explained in our Terms & Conditions prior to purchase, we take payment at the point of ordering using our secure payment gateway. This is because we do not store payment details on our server, to maximise security and protect against your details being compromised. This is something we take very seriously. Therefore, we are unable to automatically charge for items at dispatch (or if you should want to add further items to your order - in this case, you would need to supply your payment details again). Benefits of paying in advance are that you are alerted as soon as the items are in stock, your items are reserved for you so the stock cannot sell out, your items are automatically and immediately dispatched as soon as the stock arrives in the warehouse. Kind regards, Keri, Customer Service Manager, UK Tights.

Posted 7 years ago

“The web site and delivery was good. However, the jeggings I ordered already show a small hole after 2 washes.”

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Posted 7 years ago

Thank you so much for your feedback. Please would you kindly send us a photo of the fault to customerservice@uktights.com? If there is a fault in the item, we would be able to replace it. Kind regards, Keri, Customer Service, UK Tights.

Posted 7 years ago

Thank you for your feedback, I'm so sorry to hear about the issue with your Hue Jeggings. Please would you kindly send a photo of the fault to customerservice@uktights.com? If there is a fault we would be able to replace them. Thank you. Kind regards, Keri, Customer Service, UK Tights.

Posted 7 years ago

“Good delivery time but tights are expensive”

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Posted 7 years ago

“Sadly the tights I received were more purple than blue and certainly did not reflect the colour as outlined on your website.”

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Posted 7 years ago

Dear Patricia, I'm sorry to hear that you were unhappy with your tights and they weren't as expected. However, I'm unclear why you expected to receive blue tights. The 'Jonathan Aston Sheer Coloured Tights' product page shows 16 different colour swatches which one must select from in order to progress to Checkout. You chose 'Violet', the swatch being a clear and bright purple colour, not easily mistaken for blue. Perhaps the confusion arose because the product image shows a woman wearing blue tights? Kind regards, Customer Service, UK Tights.

Posted 7 years ago

“Ordered two pairs of tights xL but was sent xxL A little disappointed but I will wear them anyway.”

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Posted 7 years ago

Dear Sally, I'm really sorry for your disappointment with your order. I've spoken with my colleague Toni who took your order over the phone and checked our stock levels for this product. It appears that at the time you placed the order with us, the XL wasn't in stock, so Toni asked if you were happy to wait for them to come into stock or if you'd like to try the next size up. If you would like to return them or discuss further, please let me know at customerservice@uktights.com. Keri, UK Tights.

Posted 7 years ago

“I was quite disappointed when I put the tights on although they were medium and I'm a size 12 they were only just long enough in legs. I also expected them to be a lot finer I found them quite thick. I think they were very over priced for what they were”

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Posted 7 years ago

UK Tights is rated 4.8 based on 32,807 reviews