UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

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“Efficient and polite”

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Posted 9 years ago

Your feedback is very much appreciated. RegardsJoanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very competent”

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Posted 9 years ago

Your feedback is very valuable to us. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“The booking service is very easy. The engineer very polite. Testing was carried out very quickly. Very professional.”

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Posted 9 years ago

We are pleased that you were more than pleased with the overall service and will pass your comments on to the engineer. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“The service was good”

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Posted 9 years ago

Many thanks for your positive feedback. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 6 years ago

“Richard carried out PAT testing in our building which is full of different rooms, equipment and activity and where staff are often called in various directions. He was flexible, efficient and good humored throughout and gave us confidence both in terms of his work and also in his ability to work with us in our setting without being too demanding. Richard is someone I would recommend to other organisations.”

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Posted 9 years ago

Many thanks for your kind words in regards to Richard, he will be more than happy with your feedback and we will pass them on to him. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 6 years ago

“Good professional service, only criticism is that technician didnt know what he was testing and had to ask the staff”

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Posted 9 years ago

First of all we are very pleased that you were happy with the service provided. In regards to the testing of appliances, our engineer will ask on his arrival what items need testing to ensure he is not testing anything you do not require him to. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 6 years ago

“Good professional friendly service and value for money”

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Posted 9 years ago

Many thanks for your positive feedback. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Prompt Service - Arrived on time and completed the testing efficiently. As a company they contact me annually to remind me that the testing is due and to set up an appointment. A great service for a busy manager of small enterprise.”

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Posted 9 years ago

We are very pleased that you were more than satisfied with the overall service you received and we look forward to contacting you again next year. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“Account management team is sloppy. Booked an appointment without a confirmation the first time. The engineer was fine and new his job, eager to do extra to charge us more. The lady chasing for payment couldn't get my name right, even after getting corrected five times. Quite unprofessional.”

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Posted 9 years ago

First of all I am pleased that you were happy with the engineer who carried out the testing for you. I am sorry you did not initially receive your confirmation letter as these are automatically sent out upon the appointment been confirmed. With regards to the lady you spoke to regarding payment, please accept my sincere apologies for this error with regards to your name. The lady in question is a new member of staff and we will address this issue with her during her training. RegardsJoanne AdamsCustomer Relations Manger0844 800 4180

Posted 6 years ago

“The actual process of th pat t st was good. I gave feedback over the phone at the time. Since however I have had a phone call asking for feedback also to pay the account over the phone using my credit card. I replied we are a business and cannot pay the account until an invoice was received. I was told that an invoice had been sent by email. I had not r cried this. I was told it would be resent. All I got was another email asking for feedback. I have serious doubts as to whether anything was emailed until I received the emails l. This account will not be paid until I receive an invoice by email st which point it will be given to our accountant to pay by check.”

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Posted 9 years ago

First of all may I take this opportunity to apologise for the fact that you did not receive your invoice when originally requested. I am aware that since my telephone conversation with yourself this matter has now been rectified and you are now in receipt of your invoice. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 6 years ago

“Came in and did the job, tried not to disturb us during our working day”

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Posted 9 years ago

All of our engineers are trained to carry out the Portable Appliance testing with the least amount of disruption as possible and therefore I am pleased that you feel this was the case for yourselves. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“The men carrying out this service are fast reliable and efficient they carry out the work without any disruption to my business.”

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Posted 9 years ago

We will pass on your kind words to the engineer who carried out the testing for you. Many thanksJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“Very Happy”

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Posted 9 years ago

Many thanks for your positive feedback. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Good & quick service”

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Posted 9 years ago

We are more than happy that you were pleased with the service received from UK Safety Management. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Good”

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Posted 9 years ago

We appreciate you taking the time to leave your feedback. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Appointment was organised very efficiently and fitted into our shcedule. Electrician, Ritchie was very polite and carried out the testing with minimum fuss and disruption. Very good service.”

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Posted 9 years ago

Thank you very much for your positive comments, we take great pride at UK Safety Managment to ensure that all of our customers receive the best possible service from start to finish. Your feedback is very much appreciated. Regards Joanne Adams Customer Relations Manager 0844 8004180

Posted 6 years ago

“WE have used this company for many years and are very happy with the service provided”

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Posted 9 years ago

We are very happy that once again you were more than pleased with the service provided. Thank youJoanne Adams Customer Relations Manager0844 800 4180

Posted 6 years ago

“Good”

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Posted 9 years ago

Many thanks for your positive comments, your feedback is very much appreciated. Kind Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very friendly, efficient staff as always”

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Posted 9 years ago

Many thanks for your feedback, we are very pleased that once again you were happy with the service provided by UK Safety Management. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Excellent service, Barry was excellent.”

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Posted 9 years ago

Your kind words regarding Barry will be passed on to him. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews