UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

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“Great job by the engineer who came to check the plugs, very professional and personable too which is always nice, left everything as he found it (actually neater), no mess, no fuss and completed the job quickly and efficiently. If he were a mcdonalds employee, he would have 6 gold stars on his name badge!”

Helpful Report

Posted 9 years ago

Many thanks for such lovely comments in regards to the engineer who carried out the testing for you. We will pass them on to him and are sure he will be really happy that you feel he provided such a service. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“UK Safety Management have been given 21 branches and our Head Office to PAT Test during the month of May. To my knowledge these have still not all been completed as one of the representatives was held up at one job so had to re arrange an appointment for Monday 9th May. I have telephoned UKSafety offices twice asking the question when an item fails what is the procedure? Are the Management in the store told they shouldn't use the item, because if not they have been told. A least 3 of the branches have had a failure! One of the branches is not even sure which item failed from their report it is not terribly clear. I am still awaiting a reply. The administration side of UK Safety seems somewhat confused, I have had several Certificates giving a valid date until 2018 and several with a 2017 date? More than a few duplicated also, several different people emailing me! Needs to be tightened up. I am concerned as UK Safety are carrying out Fixed Wire Testing for 5 of the branches so I hope that this is more conclusive! Sue Abbott”

Helpful Report

Posted 9 years ago

We are very sorry that you feel this way and your feedback has now been passed on to our Business Development Manager to be dealt with. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very pleased with the service provided, the test was carried out with the minimum disruption to our office and we would use UK Safety Management again for our PAT Testing.”

Helpful Report

Posted 9 years ago

We are more than happy that you were pleased with the service provided and look forward to contacting you again next year. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Your man arrived on time, got his work done and left. No fuss.”

Helpful Report

Posted 9 years ago

Thank you very much for your positive comments. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Friendly efficient service.”

Helpful Report

Posted 9 years ago

Your feedback is very much appreciated. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“It was swift and easy.”

Helpful Report

Posted 9 years ago

Thank you for your positive comments. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Great service very friendly engineer and worked with little disruption and very efficiently. Can we have a copy of the equipment log please for our own reference. This was requested from Joe the engineer but I have not seen it yet. Cheers Paul Bangs”

Helpful Report

Posted 9 years ago

First of all thank you very much for your positive feedback in reference to the engineer who carried out the work for you. In regards to the itemised test report please be informed that I will get a member of our Customer Relations department to email this to you straight away. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very friendly and got on with the job”

Helpful Report

Posted 9 years ago

We will pass your kind words on to our engineer who will be more than happy with your feedback. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Fast, Efficient and with little disturbance to everyone which is great in a busy office environment”

Helpful Report

Posted 9 years ago

Thank you very much for your kind words in regards to the engineer who carried out the testing for you. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very good service, everything checked as requested.”

Helpful Report

Posted 9 years ago

We are very pleased that you were more than satisfied with the service provided. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very Good service, Callum came in and carried out his job very efficiently, pleasant guy. Thanks”

Helpful Report

Posted 9 years ago

Your kind words regarding Callum will be passed on to him. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very good service as always!”

Helpful Report

Posted 9 years ago

We are very pleased that yet again you were more than happy with the service provided. We look forward to contacting you next year. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“quick and easy who could ask for more”

Helpful Report

Posted 9 years ago

Thank you very much for your positive comments. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Engineer was very professional and friendly.”

Helpful Report

Posted 9 years ago

Your positive feedback is very much appreciated and will be passed on to the engineer. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Excellent service from intial contact to the after service call. Will use you again for definate and would recommed you to colleagues to.”

Helpful Report

Posted 9 years ago

Many thanks for the positive comments in regards to the overall service you received from UK Safety Management. We are grateful for your recommendation. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“the gentleman was very polite, efficient and professional. However i didn't need to have the phone call at the end of his visit to check if he had done his job properly and be sold other products by your company.”

Helpful Report

Posted 9 years ago

First of all we are very pleased that you were happy with the engineer who carried out the work for you. In regards to the call made at the end of the visit this is purely to make sure that everything as gone well with the testing and to resolve any issues on the day. However, please be informed that your comments have been taken on board and this procedure has now been changed. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Was done effectively, efficiently and courteously.”

Helpful Report

Posted 9 years ago

We are very pleased that you were more than happy with the manner in which the Portable Appliance testing was carried out for you. Regards Joanne Adams Customer Relations Manger 0844 800 4180

Posted 6 years ago

“Testing took place at Warrington Community Living on 3rd May 2016.”

Helpful Report

Posted 9 years ago

Thank you for your feedback. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Operative was excellent and the testing was carried out in a very professional manner. I think you could improve your offering with banded pricing so offer prices for number of appliances and then charge extra over the top e.g. 1-40 items = x price, 41-80 items = x price etc. This kind of price plan allows for better budgeting and is less of a shock to the client who has a figure in mind and has no idea they have 110+ items to be tested.”

Helpful Report

Posted 9 years ago

Many thanks for your feedback in regards to the service you received. Your comments have been noted and have been taken on board. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Forced typed feedback or no ability to submit your rating :-(”

Helpful Report

Posted 9 years ago

Thank you for your feedback. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews