UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was ok, just disappointed with the report as it does not state where the failed items are located, so trying to find them in a large building and outer buildings is difficult, the engineer should carry a summary report to hand to the company which states the location of the failed items so easier for the company to locate and action.”

Helpful Report

Posted 9 years ago

We are pleased that you were satisfied with the service received. With regards to the location of the items tested, each appliance is labelled with an asset id number which then corresponds to the test report. However, if the area tested is considerable then you can request prior to the testing been carried out that the test report is split by location. I hope this helps and we look forward to contacting you again next year. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“First class service evert time.”

Helpful Report

Posted 9 years ago

We greatly appreciate your positive comments. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“Technician on site was punctual, efficient and helpful. Incorrectly billed for socket testing which I didn't see carried out and would not have been required anyway”

Helpful Report

Posted 9 years ago

Many thanks for your kind words in regards to the engineer they will be passed on. We aim to provide a complete service which is the reason for the socket testing, however, it is totally up to the customer if they wish for this service to be carried out. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“Generally very good service. All persons contacted or encountered were polite and helpful and actual testing very thorough. Also always easy to contact them. However, although a note of a verbally agreed discount was made "on the file", the invoice emailed was incorrect and my email pointing this out was not responded to. I then responded to a payment reminder letter and the matter was sorted very quickly. Despite this "hiccup", I would recommend this Company.”

Helpful Report

Posted 9 years ago

First of all I am very pleased that you were satisfied with the overall service that you received. I apologise that your invoice query was not dealt with immediately but am glad it was resolved to your satisfaction. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 6 years ago

“fast efficient service, very professional”

Helpful Report

Posted 9 years ago

We are very happy that you were more than satisfied with the level of service you received. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“Mathew who came to do the testing was very professional and friendly.”

Helpful Report

Posted 9 years ago

Your kind words will be passed on to Matthew who will be very pleased that you were happy with the service he provided. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“Arrived on time, was super efficient and friendly and all work done as requested”

Helpful Report

Posted 9 years ago

Thank you very much for your positive comments in regards to the engineer, we will pass them on. RegardsJoanne AdamsCustomer Relations Regards0844 800 4180

Posted 6 years ago

“punctual, polite, tidy, helpful, discreet”

Helpful Report

Posted 9 years ago

Your kind words in regards to the engineer are very much appreciated and will be passed on. Thank youJoanne Adams Customer Relations Manager0844 800 4180

Posted 6 years ago

“Always have provided me with a very efficient service, always incredibly prompt & work carried out with the minimum of fuss. I will certainly continue using UK Safety Management in the future, as I feel no need to try another company.”

Helpful Report

Posted 9 years ago

We are more than happy that yet again you were more than pleased with the quality of service you received from UK Safety Management and we look forward to contacting you again next year. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“The service provided by the technician who did our PAT testing was very good. He was polite and professional. However the admin service is a little less reliable - emails left unanswered so that I have had to chase for responses. Phone contact can sometimes be a bit abrupt.”

Helpful Report

Posted 9 years ago

First of all I am very pleased that you were more than happy with the engineer who carried out the Portable Appliance testing for you. I apologise that you feel your emails were not dealt with more swiftly and this will be looked into internally. If there is anything that you still require assistance with please do not hesitate to contact me on the number below. Joanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“The engineer who carried out the PAT testing on site was helpful and extremely professional. Thank you for being so efficient and working around us to ensure your work did not interfere with the day to day running of the workshop.”

Helpful Report

Posted 9 years ago

All our engineers are trained to carry out the Portable Appliance testing as efficiently and professional as possible so we are pleased that you feel this was the case for yourselves. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“Turned up when they said they would and undertook the work quickly and efficiently. Good follow up from their offices/admin.”

Helpful Report

Posted 9 years ago

Many thanks for such positive comments in regards to the overall service received. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“Your man was pleasant, efficient & professional. The cost of service was very competitive. No complaints at all. Thank you.”

Helpful Report

Posted 9 years ago

Many thanks for your comments in regards to the engineer they will be passed on. We are also very pleased that you were more than satisfied with the level of service received. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 6 years ago

“The service was on time and thorough. Your representative was courteous but efficient”

Helpful Report

Posted 9 years ago

Many thanks for such positive comments and your kind words will be passed on to the engineer. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“very through”

Helpful Report

Posted 9 years ago

We are very pleased that you were happy with the service provided. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“Received a perfect service. all done professionally and efficiently. thank you”

Helpful Report

Posted 9 years ago

We are very pleased that you were more than satisfied with the level of service provided by UK Safety Management. Thank youJoanne Adams Customer Relations Manager0844 800 4180

Posted 6 years ago

“Excellent efficient service and pricing”

Helpful Report

Posted 9 years ago

We are very pleased that you were pleased with the service received. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“Polite, quick and efficient.”

Helpful Report

Posted 9 years ago

Many thanks for your positive feedback. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“Excellent service , inspector was very professional and had a nice friendly manner with minimal disruption”

Helpful Report

Posted 9 years ago

Many thanks for your positive comments in regards to the service received and the engineer, we will pass them on. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“Very quick and efficient and very polite and cheerful.”

Helpful Report

Posted 9 years ago

We are more than happy that you were pleased with the level of service received from UK Safety Management. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews