UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.56

4.6 Rating 2,987 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,987 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

Write Your review

Tell us how UK Healthcare made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and communication with Carl Stickland today. Thank you.”

Helpful Report

Posted 2 years ago

“The service provided is very good, navigation of the portal is fairly easy and any queries are usually answered within 24 hours.”

Helpful Report

Posted 2 years ago

“I have found this health care very efficient and helpful. Dental appt, treatments & procedures are so expensive these days so its comforting to know this health care cover my cost.”

Helpful Report

Posted 2 years ago

“Dealt with my queries very promptly.”

Helpful Report

Posted 2 years ago

“I e-maild the general helpdesk and received a reply within two hours. The matter i was enquiring about was dealt with the same day. Very good service”

Helpful Report

Posted 2 years ago

“I took out the policy before covid and have only just received treatment to be able to claim. I have never had to make this sort of claim before, gave some wrong incomplete information but Karl Strickland immediately let me know for me to put right and 4 days later my claim is approved and payment sent. Top class service.”

Helpful Report

Posted 2 years ago

“Slight hitch with the receipt but one email to Craig and it was sorted. refreshingly good service”

Helpful Report

Posted 2 years ago

“try every way to get out of not paying”

Helpful Report

Posted 2 years ago

“Carl was very helpful and explained everything to me about my claim Very efficient service”

Helpful Report

Posted 2 years ago

“After paying the dental insurance for more than an year, I claimed £45 for a visit to the dentist including the check and xray and I was told I don’t get payed for that. I’m in NI and don’t get NHS. So I will cancel the insurance and go for a plan with my dentist. They asked me. i said no as I have a plan. So I payed in full.”

Helpful Report

Posted 2 years ago

“Very helpful response to online claims which needed more information to proceed. Within 48 hours emails.”

Helpful Report

Posted 2 years ago

“Very helpful and professional”

Helpful Report

Posted 2 years ago

“excellent and easy to submit invoices.....”

Helpful Report

Posted 2 years ago

“Very quick and helpful customer service.”

Helpful Report

Posted 2 years ago

“Very quick to review and process claim. Clear and concise communication with agents.”

Helpful Report

Posted 2 years ago

“Swift and clear response about a claim question.”

Helpful Report

Posted 2 years ago

“Clear, helpful and responsive communication.”

Helpful Report

Posted 2 years ago

“Responded very quickly great service !”

Helpful Report

Posted 2 years ago

“I was having difficulty uploading images of my dental receipts to the on-line claim form. Even though they appeared to have been uploaded correctly, the section on the claim form indicated with a red exclamation mark (!) that the form was still incomplete. As a result it wouldn't allow me to send the completed claim through for processing. I spoke to a lady on the helpline no. who gave me an e-mail address to resubmit my receipts. I sent this late on Friday afternoon and by mid morning Tuesday I was advised that the claim had been approved and payment would be with me within 3-4 working days. That's what I call efficiency !!!!”

Helpful Report

Posted 2 years ago

“Poor cover compared to previous providers and customer service weren't very helpful, they didn't actually tell me that they had closed my account for example.”

Helpful Report

Posted 2 years ago

UK Healthcare is rated 4.6 based on 2,987 reviews