UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.60

4.6 Rating 2,583 Reviews

88 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,583 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely swift and efficient payment and response to emails”

Helpful Report

Posted 3 years ago

“Customer service was fairly poor. I submitted my first ever claim and, after 3 weeks of hearing nothing, chased it up to find that they were waiting for information from me that I wasn't aware of. They had contacted my dentist and left a message but he hadn't got back to them. I was able to provide the information and the claim was settled quickly after that. Would have been a lot quicker if they'd just asked me!”

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Posted 3 years ago

“Your processor emailed to let me know there was an issue with my file attachment, so I replied with the pdf again and just 5 minutes later he processed my claim. Really happy with the speed and clarity to get this done. Thank you Craig!”

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Posted 3 years ago

“I contacted Customer Service with a query regarding a claim. Nichola who spoke to me was so helpful and friendly, she sorted the issue out immediately and processed the claim. Very efficient and person centred Thank You.”

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Posted 3 years ago

“Easy to use service and helpful staff”

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Posted 3 years ago

“Very happy with this service and very happy I have signed up with company. Carl has been brilliant very prompted with reply’s to my emails. My claims have all been paid straight away Very happy customer thank you”

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Posted 3 years ago

“Carl was really helpful and patient with my claim, as it was the first time. He explained everything very well and resolved an issue for me too.”

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Posted 3 years ago

“Thank you Carl for dealing with my claim which went through very quickly 😃”

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Posted 3 years ago

“I would like to say Thank you to the gentleman Carl, who helped me promptly so a payment was made on time. Many thanks”

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Posted 3 years ago

“A problem with my claim was handled promptly so a payment was made quickly.”

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Posted 3 years ago

“A problem in regard to my claim was very quickly & efficiently resolved”

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Posted 3 years ago

“Prompt and courteous service, friendly, informative and helpful. Prompt payment.”

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Posted 3 years ago

“Great service and very quick.”

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Posted 3 years ago

“A very quick response on an email query.”

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Posted 3 years ago

“I needed to make a small claim for dental treatment received. The web page had died so I couldn’t make the claim on line. I telephoned the company and was advised to make the claim via email. It was very quick and easy to do and the claim was authorised and payment made into my account within 3 hours. Excellent, efficient service and the advisor was very pleasant too.”

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Posted 3 years ago

“Always fabulous quick and efficient service from Carl!”

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Posted 3 years ago

“It's my first claim and I am quite happy with how quick It's been processed. Thanks to the team who assisted me”

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Posted 3 years ago

“Efficient response and quickly resolved.”

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Posted 3 years ago

“Excellent service from Nicola Williamson, quick and efficient in regards to my bank details being incorrect, email sent and all sorted. Thank you”

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Posted 3 years ago

“Excellent customer service from Customer Service Advisor, Andrew Bevins.”

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Posted 3 years ago

UK Healthcare is rated 4.6 based on 2,583 reviews