UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,180 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,180 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful staff, quick response”

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Posted 3 years ago

“Easy to process and prompt payment”

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Posted 3 years ago

“Very responsive to requests for assistance or additional information. Very professional and friendly service.”

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Posted 3 years ago

“Requested a change to my policy to add my children on. This was completed quickly and the customer service was great.”

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Posted 3 years ago

“Sara Leathley is always very helpful & quick to respond to my queries.”

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Posted 3 years ago

“Quick to respond to my query”

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Posted 3 years ago

“Never easy always always an issue. You have to jump through hoops to get your money back. A receipt you get is not enough evidence! Your receipt has to have your name on it WTF”

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Posted 3 years ago

“The claims process is easy, the refund of funds is paid straight into the chosen bank account within a couple of days and communication throughout the claim is great.”

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Posted 3 years ago

“Debra Grimshaw emailed me my new policy as the first email was not received. She did this very quickly after my HR dept contacted UK Healthcare.”

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Posted 3 years ago

“On submitting 2 separate claims in one envelope I received a very badly worded email stating you did not have my bank details and the invoice did not have certain details completed. When I rang to discuss the matter I was at first informed the email was not one of yours and must be a scam! On further investigation I was advised my account number had been incorrectly scanned on one of the forms resulting in a new account being set up which would have to be cancelled and details transferred to my existing account. Your adviser was extremely offhand and seemed uninterested. I am very disappointed with the "service" I received.”

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Posted 3 years ago

“Very professional and extremely helpful”

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Posted 3 years ago

“Really friendly service and claims are dealt with quickly and efficiently.”

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Posted 3 years ago

“Very helpful, prompt with comms and consistent :)”

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Posted 3 years ago

“I always receive a prompt & accurate response to any query I submit and my Account manager is always so helpful.”

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Posted 3 years ago

“Great service as always, act promptly to requests.”

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Posted 3 years ago

“Excellent prompt service with clear explanation of any changes to submitting future claims.”

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Posted 3 years ago

“had the answer i needed and sent the form i requested, very helpful :-)”

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Posted 3 years ago

“Found difficulty with portal so helpdesk sorted issue straight away, very helpful staff”

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Posted 3 years ago

“excellent service prompt response”

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Posted 3 years ago

“Great response and very professional thank you.”

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Posted 3 years ago

UK Healthcare is rated 4.6 based on 3,180 reviews