UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.56

4.6 Rating 2,985 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer advisor was clear that what else was needed to allow them to pay out. Extra information sent on Thursday and 1 payment was in my account.”

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Posted 2 years ago

“Efficient service, Nicola was very helpful and gave advice on how to make the claim as the online claim was not working. Followed up with an email.”

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Posted 2 years ago

“Given the eighth degree over a a twenty five pound check up after a young into this policy for a year. Appalled quite frankly.”

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Posted 2 years ago

“The service is always helpful if l have questions and need to ring them and payments/reimbursements are made speedily. I've always been very happy with the service I've received over the years.”

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Posted 2 years ago

“As the line was bad and I have difficulty the agent emailed the solution to me. This was done instantly and I was then able to submit my claim.”

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Posted 2 years ago

“The quick turnaround from when I put the claim in I had the money in my account within 2 days. My question was answered within a few hours thanks to Mark S.”

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Posted 2 years ago

“UK Healthcare is super efficient in processing the valid claims. All queries are answered very clearly. They respond to the emails in quick time. I am super happy with their services.”

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Posted 2 years ago

“Quick response to claims and queries, staff are very helpful.”

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Posted 2 years ago

“Service was quick , great correspondence everything went smoothly very satisfied with service”

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Posted 2 years ago

“Sarah answered my email super quick and gave all information needed, couldn't have asked for more. Thank you!!”

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Posted 2 years ago

“Super fast response and very accommodating”

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Posted 2 years ago

“Great service,fast response”

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Posted 2 years ago

“So far not had good experience with some dental form application claims, finding it a bit confusing and not straightforward.”

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Posted 2 years ago

“Sara has always been very responsive to any queries I have had. Great service”

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Posted 2 years ago

“Put a claim in yesterday, 04.07.2023 by email as the online system was not working. Received an email today, 05.07.2023 to say it has been approved and paid. Excellent service. Thankyou.”

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Posted 2 years ago

“Prompt and friendly service”

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Posted 2 years ago

“Always receive prompt, helpful and informative customer service from Sara, thank you!”

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Posted 2 years ago

“We always get great customer service from our accounts manager, Sara Leathley, friendly, efficient, always happy to help.”

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Posted 2 years ago

“Hi I'm very pleased with your service especially your online settlement option”

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Posted 2 years ago

“I was in hospital in spain ,I was on a ward overnight and discharged the next morning having had rests and then seen the cardiologist in the morning before I was discharged, surely the fact the paper work is in Spanish is not my fault, so is the policy not fit for purpose abroad ? Thank you”

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Posted 2 years ago

UK Healthcare is rated 4.6 based on 2,985 reviews