UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.54

4.5 Rating 3,258 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.5

Based on 3,258 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

Write Your review

Tell us how UK Healthcare made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service. I was having lots of difficulties and Nicola was super nice and patient. Plus they got back to me almost immediately with any of my correspondence- that’s rare these days! Plus oayment super quick too. Perfect service A1 thank you”

Helpful Report

Posted 9 months ago

“The lady that dealt with my enquiry today was very helpful and efficient.”

Helpful Report

Posted 9 months ago

“NOT RECOMMENDED. I had NHS treatment for £141 & tried to claim this back. This is the only claim I've made on my policy since it began 2 to 3 years ago. The company said the treatment was Private which it was not. They have refused to pay on my policy.”

Helpful Report

Posted 9 months ago

“Portal was hopeless, could not upload a copy of the invoice and what should have taken 10 minutes took close to three hours. The helpline rang and rang without answer the first time, I didn't go to claims the second time and it was answered. Spoke to a very helpful chap and all sorted out in the end. Please make the website work though!”

Helpful Report

Posted 9 months ago

“Not very heloful at all when claiming your told 4 days but they dont confirm payments or tell you if there is a payment issue”

Helpful Report

Posted 9 months ago

“Excellent customer service and prompt response to queries!”

Helpful Report

Posted 9 months ago

“Cant get an answer quick enough”

Helpful Report

Posted 10 months ago

“Noone gets back to you for example I asked for my dental policy number...nothing back”

Helpful Report

Posted 10 months ago

“Quickly and professionally dealt with .”

Helpful Report

Posted 10 months ago

“Top service Very efficient and friendly Rapid and smooth, very easy Thank you”

Helpful Report

Posted 10 months ago

“Good communication and quick to respond to email and claim.”

Helpful Report

Posted 10 months ago

“Unhelpful and don't pay attention to the information they are given.”

Helpful Report

Posted 10 months ago

“The process was easy and payment made quickly”

Helpful Report

Posted 10 months ago

“I've been insured for years with this company and have always had great service from them. The refunded cash is very quick going into my bank,no problems always easy. Andrew was very patient with me today, and always very helpful.”

Helpful Report

Posted 10 months ago

“Not clearly explained that dental plan only covers NHS dentists. Where can I find a NHS dentist these days”

Helpful Report

Posted 10 months ago

“Great prompt service.”

Helpful Report

Posted 10 months ago

“I am not happy”

Helpful Report

Posted 10 months ago

“Maxine was fantastic and really helped me. She was patient when I explained the issue which was a payment i hadn't received. It turned out I gave a wrong number on my bank details. Maxine delivered brilliant customer service and sorted out my issue :) well done”

Helpful Report

Posted 10 months ago

“very difficult to deal with any claim the comment is not clear and communication is hard very disjointed”

Helpful Report

Posted 10 months ago

“I had difficulty in processing the claim using the online system and after speaking with Maxine, she quickly resolved the issue. Thank you.”

Helpful Report

Posted 10 months ago

UK Healthcare is rated 4.5 based on 3,258 reviews