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UK Healthcare Reviews

4.5 Rating 3,309 Reviews
87 %
of reviewers recommend UK Healthcare
4.5
Based on 3,309 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read UK Healthcare Reviews
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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous
Anonymous  // 01/01/2019
“Very fast service. Spoke to Craig very helpful.”
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Posted 4 years ago
“Very fast service”
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Posted 4 years ago
“Excellent service, easy and straight forward!”
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Posted 4 years ago
“I took this dental plan out after being told that I can claim up to £500 per year , not what you have noted here. I don’t even understand your email nor the quotes sent So what exactly am I paying for? My dentist sent me to this dentist to have deep root canal work as she couldn’t get the root out, I assumed it came under my policy Please send me a list of what I can claim for, how often and what for Thank you Clare Maguire”
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Posted 4 years ago
“The customer service from Carl was exceptional, he went out of his way to ensure my refunds were processed and suited my needs accordingly!”
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Posted 4 years ago
“After having a stroke I was discharged 14 April 2022 I submitted the claim several times but they said it was unreadable, so I posted the claim 19 April with 2 second stamps to make sure that you received it ASAP, however I have been told that I should receive it within the next 5 working days. I feel that I have been treated appallingly considering the length of time I have being paying. I had a shoulder operation in January I received £10 other than that I have only had optical claims. After I had my operation I applied for help cleaning I was told that I would need a letter from my doctor which I got after paying £15 only to have the claim rejected.”
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Posted 4 years ago
“I was having problems connection Ng to the website to upload my receipts so I emailed yourselves and received a very prompt, friendly reply which contained a link for me to forward my receipts to from one of your colleagues Craig Matthews.”
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Posted 4 years ago
“UK Healthcare gave me excellent service and helped me through navigating a claim, would happilly use this service again. Thanks Andrew.”
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Posted 4 years ago
“I made a claim that got lost in the post , after a telephone conversation I was told to get another receipt and get back in touch , which i did and sent it via email and they resolved it the same day . Thank you”
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Posted 4 years ago
“Excellent and prompt service. Thankyou”
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Posted 4 years ago
“Problem resolved very quickly. Good Service. Thank you Carl”
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Posted 4 years ago
“I am always pleased with the communication from this company. It’s very prompt and clear- they will try and rectify any issues”
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Posted 4 years ago
“They liaised with my dentist for my first claim. Carl acted very quickly and kept me informed throughout.”
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Posted 4 years ago
“Very good customer service, issue resolved quickly.”
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Posted 4 years ago
“Andrew Bevin was extremely responsive to all my enquiries. Great customer service.”
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Posted 4 years ago
“Prompt service indeed! Thank you.”
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Posted 4 years ago
“Excellent service today from Carl and nothing too much trouble. Thank you”
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Posted 4 years ago
“Craig matthews was polite and very efficient. He helped me without any fuss even though i didn't have my policy details to hand. He was very knowledgeable and friendly.”
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Posted 4 years ago
“Cannot fault the servive I received, I made an error with my claim but it was brought to my attention and dealt with promptly. the phone operators are very courteous and knowledgeable.”
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Posted 4 years ago
“Absolute rubbish, everytime I try to make a claim it doesn't download my receipt. It's as if they don't want to pay my claim.”
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Posted 4 years ago
UK Healthcare is rated 4.5 based on 3,309 reviews