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UK Healthcare Reviews

4.6 Rating 3,208 Reviews
87 %
of reviewers recommend UK Healthcare
4.6
Based on 3,208 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read UK Healthcare Reviews
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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous
Anonymous  // 01/01/2019
Friendly and efficient customer service
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Posted 5 years ago
Customer service is great and staff are always very helpful. Good value for money and it is good knowing you have cover in so many areas. Would highly recommend.
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Posted 5 years ago
I originally submitted a receipt which didn't show the full details so had an email saying that they couldn't process it. After emailing I got a quick reply explaining the problem, resubmitted it via email and was resolved the same day. Great service, thanks Mark Shaw.
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Posted 5 years ago
I found the claim system very straightforward and the customer service team very helpful.
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Posted 5 years ago
I had issues completing the form online however Craig Matthews was extremely helpful and explained what this issue may be. The customer service provided was quick and very professional.
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Posted 5 years ago
I've always had excellent, friendly and personal service, but i am particularly impressed with recent service amidst the coronavirus pandemic when everyone is working differently. Prompt answering of my telephone call, very helpful service and advice, and my claim paid on the same day.
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Posted 5 years ago
Great customer service from Craig Matthews with regards to my optical claim.
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Posted 5 years ago
Excellent customer service - prompt and personal advice. Thank you to Carl Strickland who handled my claim. Even though the process didn’t go right first time, Carl went above and beyond to let me know what was needed to progress my claim.
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Posted 5 years ago
Craig Matthews was great. Very prompt response!
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Posted 5 years ago
Very straightforward process to claim - quick response to emails. I liked that responses were from individuals and I received a response from Craig. Much more personalised service.
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Posted 5 years ago
This was my first claim and was handled very professionally by Carl Stickland. He was very helpful, polite and efficient. Thanks
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Posted 5 years ago
This was my first claim. It was easy to make the initial report and submit. The claim was acted on very quickly and i was informed every step of the way. Great service.
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Posted 5 years ago
Diamond geezer Carl sorted me out pronto thank you very much
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Posted 5 years ago
Excellent customer care service from Carl Strickland so polite & professional thank you very much
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Posted 5 years ago
Was helped by Carl Strickland, excellent customer service
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Posted 5 years ago
Can only give praise for the attention my queries received , efficiency and professionalism of the company. Particular mention for Carl ~ thank you for all your help
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Posted 5 years ago
Very helpful and resolved my problem within a very short time Plus courteous
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Posted 5 years ago
“I had problems with the claims portal not registering my claim; Carl was really helpful and efficient in resolving things and getting my claim processed manually, Thank you Carl :)”
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Posted 5 years ago
I had problems with the claims portal not registering my claim; Carl was really helpful and efficient in resolving things and getting my claim processed manually, Thank you Carl :)
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Posted 5 years ago
Mark provided help in processing a claim. He was polite and went the extra mile. Many thanks.
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Posted 5 years ago
UK Healthcare is rated 4.6 based on 3,208 reviews