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U Drive Cover Reviews

3.5 Rating 2,146 Reviews
63 %
of reviewers recommend U Drive Cover
3.5
Based on 2,146 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very happy with my experience! Helped me and was fast and patient
Helpful Report
Posted 5 years ago
Customer Service (Charlotte) has been really understanding about a late payment and unsent documents.....Thanks.....
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Posted 5 years ago
Very easy to apply. Good customer service.
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Posted 5 years ago
Apologetic and was able to follow up the query, remained efficient and professional throughout the call. Resolved query
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Posted 5 years ago
Very apologetic and helpful, efficient and remained professional throughout the call, resolved the query.
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Posted 5 years ago
WORST COMPANY IVE EVER DEALT WITH! Quote you for insurance, take the payment, then try to scan you by saying your address is “low verification” and the insurance will be £1000 more! When you then cancel, they tell you 30 working days for a refund! Massive hold times, managers promise call backs that don’t come, call staff are rude, literally couldn’t get any worse. Complaint lodged with FCA and ombudsman.
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Posted 5 years ago
They first charged and then called and increased the price by £250. I cancelled the policy and am waiting for a refund for nearly 3 weeks now. No communication whatsoever.
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Posted 5 years ago
They charged me the fee, then called me to say that the cover would cost £250 more and when I cancelled, they have not paid money back. It is now 3 weeks since and while they say that processing might take a few days, I have always had a refund in my account in 10 days. But not ucoverdrive
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Posted 5 years ago
stay well clear of Udrive at all cost and they rip you off
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Posted 5 years ago
would not recomment getting car insurance through this company they refuse to give you your no claims that you earned and paid for on a policy from previous year. stay clear of UDRIVE
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Posted 5 years ago
The worse customer service I have ever experienced! Sales and Customer Service team have continuously lied to me and I have never received my refund! It has been a month now and I still have not received my refund! Avoid U Drive Cover at all cost! Do not waste your time, money and energy! There are much better insurance companies out there that will respect you and treat you as a customer!
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Posted 5 years ago
Very quick and very helpful
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Posted 5 years ago
The best insurance company in the uk!
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Posted 5 years ago
“very good price but worst and rude customer service I've ever had , they are not helpfull especially for someone who don't speak English well , , avoid them , If I could give them minus star I would .
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Posted 5 years ago
Staff are rude use foul language and forcing people to accept insurance. Ask them to amend my quation. They dont listen . Pressuring me to accept a insurance without my consent . . terrible terrible insurance company
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Posted 5 years ago
SCAMMERS!! CALL THE POLICE
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Posted 5 years ago
Bad customer service worst insurance company I have ever had.
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Posted 5 years ago
They deserve more
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Posted 5 years ago
Im happy with my incurance and I advice young drives or new drivers to call this company if they looking for cheap insurance Tyrone Philips is a good guy looks after me will take care of you
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Posted 5 years ago
Theif dont use them .
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Posted 5 years ago
U Drive Cover is rated 3.5 based on 2,146 reviews