U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.48

3.5 Rating 2,155 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,155 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good administration”

Helpful Report

Posted 3 years ago

“Spoke to Jamie very helpful and pleasant I needed to switch insurance over to another car he made it a very simple process, well done!”

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Posted 3 years ago

“Finaly got it sorted out what they asked me to do bit of a palaver the guy i was talking to was very helpfull thanks.”

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Posted 3 years ago

“Had a few problems with the validation process on my insurance policy which I found incredibly stressful. Dan was very patient, calm and explained things clearly. I was able to get it resolved and the customer service I received was excellent.”

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Posted 3 years ago

“very bad insurance company i wouldn't recommend to anyone please everyone stay away from this company.”

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Posted 3 years ago

“They have been really helpful I have been with them for coming up to 3 years, they have always been easy to deal with and today I had to change my policy back to a previous vechile due to the new car being unsuitable they had waived the change of policy fee as they understood it was out of my control this was very much appreciated!”

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Posted 3 years ago

“Yes! The person who took with me today was very nice and very helpful!Thanks!”

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Posted 3 years ago

“Yes I am very satisfied with the service and easy to use the online form to get insurance straight forward. Great communication and information needed thanks for your support.”

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Posted 3 years ago

“OMG PLEASE AVOID AT ALL COST THEY WILL TRY AND CHARGE YOU IN ANY WAY POSSIBLE AVOID ( BEWARE )”

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Posted 3 years ago

“Sean was fantastic. He helped me promptly and gave me options even though we were working to a deadline. He was understanding and super polite. Thank you Sean.”

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Posted 3 years ago

“I spoke to a lady 2day extremely helpful”

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Posted 3 years ago

“I had to cancel my policy, it was quite easy and the person from UDrive is/was pleasent.”

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Posted 3 years ago

“Highly recommended, Charlotte was so helpful and patient helping get sorted. She’s a credit to the company. Many thanks”

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Posted 3 years ago

“After some minor tech issues we got there in the end and Charlotte was so helpful and patient helping me to provide my documents. She’s a credit to the company and highly recommended. 5 years I’ve been with them and wouldn’t go anywhere else”

Helpful Report

Posted 3 years ago

“I was pleased by the service I received from Jamie Griffith who helped me change to my private plate as smoothly as he was able.”

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Posted 3 years ago

“This insurance company is the most bad wich i seen in my lifie”

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Posted 3 years ago

“Very happy with all the service I received, not sure why they have bad reviews because they’ve been nothing but kind, understanding and helpful to me.”

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Posted 3 years ago

“I have given them 1 star but only as I couldn't give them 0 star, took our money for a policy, we didn't take on, £110, now won't give us it back robbing bs, please stay clear, no documents issued nothing and Have treated it as a cancellation, offered us just over £30 back, cause they said we mis - represented, this was after we refused the updated quote, a mistake was made (but saying common law wife instead of married, its a joke STAY AWAY”

Helpful Report

Posted 3 years ago

“Jamie Griffiths”

Helpful Report

Posted 3 years ago

“I recently cancelled my car insurance with this company and was shocked to receive an outstanding balance of £289.65. They did offer a settlement fee of £180.00, but I still felt it was unreasonable. The payment plan options of 3 or 6 months also seemed high for the amount owed as they add interest to it Aswell. Overall, I was not happy with the service and fees charged by this company. I have raised the case with financial ombudsman services as company provided their last response. I would NOT recommend this company as there are companies with better service out there.”

Helpful Report

Posted 3 years ago

U Drive Cover is rated 3.5 based on 2,155 reviews