U Drive Cover Reviews

3.5 Rating 1,711 Reviews
62 %
of reviewers recommend U Drive Cover
3.5
Based on 1,711 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Very good customer service Amy keep it up
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Posted 3 years ago
when I finally got through to someone they dealt with my query professionally and adequately. The problem was getting through, calls kept dropping. staff was very helpful, sadly their quotes are far too expensive.
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Posted 3 years ago
Amazing customer service from Rachel, who negotiated a tricky administrative issue to get my cover sorted efficiently.
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Posted 3 years ago
Victor was great help
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Posted 3 years ago
Thanks for the 4 star review! Victor is a lovely member of our great renewals team and we're glad we were able to help you stay with us for another year! We appreciate your custom!
Posted 3 years ago
Thanks for help very quik sistem thanks
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Posted 3 years ago
Thanks Vasile for a great review! It is very much appreciated. 😁😎
Posted 3 years ago
Was helpful and I am insured
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Posted 3 years ago
Thank you for a great review! Don't hesitate to contact us if you need any further help for any motoring or home insurance needs. 😁
Posted 3 years ago
My customer advice lady was magnificent Amy Ansell thank you
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Posted 3 years ago
Thanks Warren for the great review! We also think Amy is magnificent! 😄
Posted 3 years ago
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Posted 3 years ago
Thank you for the review Leigh!
Posted 3 years ago
Everything’s been professional not long wait on call and very informative
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Posted 3 years ago
Glad to hear that we have been able to deliver a great service to you. Just shy of that 5th star. Thanks for taking the time to leave your review. Please could you contact us on 0333 400 1061 to let us know what could have been done to make it a 5 star experience? Kind Regards
Posted 3 years ago
Always helpful and friendly
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Posted 3 years ago
Thank you Timothy for a lovely review! 😃
Posted 3 years ago
Customer service is really good & helpful! The price is it’s not bad !
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Posted 3 years ago
Good Insurance Price. The support was fantastic, polite customer service. Getting in contact was a wait. Overall i’m a satisfied customer 👍🏻
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Posted 3 years ago
Customer Service (Charlotte) has been really understanding about a late payment and unsent documents.....Thanks.....
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Posted 3 years ago
thank you for your services
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Posted 4 years ago
Great service
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Posted 4 years ago
Great service
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Posted 4 years ago
Great service
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Posted 4 years ago
Very helpful thank you
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Posted 4 years ago
Very helpful young lady!
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Posted 4 years ago
Cant fault the customer service once you actually get through to an agent however, call backs arent you strong point. Spoke to someone Friday night, who advised I'd receive a call in Saturday, didnt happen so I rang up, this agent then arranged call or email contact on Monday, also didnt happen so I called again today. Not happy with my renewal quote either. £60 more than last year despite moving to an area where crime rate is logged at 85% less than previous. Quotes elsewhere are £500 cheaper than what U Drive have quoted. Once again the customer service is brilliant once you speak to someone so I dont want my review to reflect badly on any of the 4 people I've spoken to between fri and mon. Special thankyou to whoever I spoke to on Saturday, I didnt catch his name but it felt like he did go out of his way to try and sort things for me.
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Posted 4 years ago
U Drive Cover is rated 3.5 based on 1,711 reviews