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U Drive Cover Reviews

3.5 Rating 2,131 Reviews
63 %
of reviewers recommend U Drive Cover
3.5
Based on 2,131 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Anonymous
Anonymous  // 01/01/2019
Thanks to the people at udrive for getting my query sorted out without any fuss, and for being so polite, even to someone like me who pressed the wrong number and got the wrong team, the only problem I had was the amount of time waiting to get answered, it seemed a long time but was probably normal for the amount of people you deal with. Thanks for everything David
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Posted 1 year ago
I spoke with a young lady by the name of Maddison. She was extremly helpful and understanding in our interaction. And was intuitive to what I needed to help resolve the challenge at hand.
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Posted 1 year ago
Professionalism, patience, tolerance and educative
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Posted 1 year ago
I can't remember the girl's name, but she was incredibly polite, helpful and efficient at getting my car insurance sorted out. I was very impressed with her attitude, and told her she had done an excellent job.am
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Posted 1 year ago
Excellent service. Helpful and professional.
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Posted 1 year ago
Nice voice , nice style of talk . Very easy to understand.
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Posted 1 year ago
Angel was very helpful and resourceful while I was speaking with her about my renewal quote. She managed to get me a discount which is great and she was lovely to speak too. Thanks a lot angel!
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Posted 1 year ago
It took 12 minutes to get through but when Max answered the call he was efficient and courteous.
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Posted 1 year ago
It took a while and a few phone calls to establish the cover was in place and all my details correct but you dealt with the issues professionally and I am happy with the premium secured.
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Posted 1 year ago
Big thanks Luke for your excellent service Best Regards Ashor Jona
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Posted 2 years ago
All was OK. The lads that I've spoken to were very helpful.
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Posted 2 years ago
My goal was to change vehicle on my policy. I liaised with Paul Onabajo. He was extremely helpful. I've not encountered any issues with UDRIVECOVER. On one occasion I forgot my phone at home and went to work where I realised I left my bank account frozen meaning my direct debit failed twice but they dealt with it as a case by case manner and could see my payments were normally smooth, so I wasn't charged late payment fee. Generally proactive, but, I was charged an admin free of £50 to change vehicle on my policy and will be a further £50 admin fee when I am ready to change back to pre existing vehicle. The 1star drop in review from 5 star to 4 star is simply because I had to fork out for temp insurance whilst I became registered keeper of temporary vehicle. And then a further £50 admin fee.
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Posted 2 years ago
Very happy so far, good price and service. Hope I won't need the claims department.
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Posted 2 years ago
Paul was polite, quick, answer all my questions and listened carefully. Thanks a lot Paul
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Posted 2 years ago
Telephone queue duration and really expensive premium
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Posted 2 years ago
Very friendly and helpful, big thumbs up 👍
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Posted 2 years ago
I was impressed by the guidance and supplying of valuable information from Udrive .They have taken me through the stages in a very professional manner and I don't hesitate to recommend others as well
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Posted 2 years ago
Customer service very good,patient and helpful over the phone.
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Posted 2 years ago
My policy got cancelled after 7days I got the insurance, spoked to many advisors regarding getting my refund back every one kept saying wait till 7 of next month but I spoked to this God sent man called Sean Mcdonnell he refunded my money next day. Sean Mcdonnell I pray that God will grant you all ur heart desires. I got insurance with another company.
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Posted 2 years ago
Great service but misleading prices in the comparison sites
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Posted 2 years ago
U Drive Cover is rated 3.5 based on 2,131 reviews