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U Drive Cover Reviews

3.5 Rating 2,125 Reviews
63 %
of reviewers recommend U Drive Cover
3.5
Based on 2,125 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Anonymous
Anonymous  // 01/01/2019
Customer service is really good & helpful! The price is it’s not bad !
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Posted 5 years ago
Good Insurance Price. The support was fantastic, polite customer service. Getting in contact was a wait. Overall i’m a satisfied customer 👍🏻
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Posted 5 years ago
Customer Service (Charlotte) has been really understanding about a late payment and unsent documents.....Thanks.....
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Posted 5 years ago
thank you for your services
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Posted 5 years ago
Great service
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Posted 5 years ago
Great service
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Posted 5 years ago
Great service
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Posted 5 years ago
Very helpful thank you
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Posted 5 years ago
Very helpful young lady!
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Posted 5 years ago
Cant fault the customer service once you actually get through to an agent however, call backs arent you strong point. Spoke to someone Friday night, who advised I'd receive a call in Saturday, didnt happen so I rang up, this agent then arranged call or email contact on Monday, also didnt happen so I called again today. Not happy with my renewal quote either. £60 more than last year despite moving to an area where crime rate is logged at 85% less than previous. Quotes elsewhere are £500 cheaper than what U Drive have quoted. Once again the customer service is brilliant once you speak to someone so I dont want my review to reflect badly on any of the 4 people I've spoken to between fri and mon. Special thankyou to whoever I spoke to on Saturday, I didnt catch his name but it felt like he did go out of his way to try and sort things for me.
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Posted 5 years ago
Done renewal, so 2 year with them and no issue. Big thanks to Sara, great communication.
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Posted 5 years ago
I am only giving 4 stars as my insurance quote got put higher after purchase. But the man I spoke to was lovely and it was actually a good experience.
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Posted 5 years ago
5 stars for customer service. Answered all questions. How ever it's a shame that you don't accept bank statements as proof of address.
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Posted 5 years ago
Spoke to Grant whom was Friendly and polite, helped with all problems and was asked if i needed anything else. Thanks to all the customer service team happy xmas .
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Posted 5 years ago
Been with them for 2 years have provided excellent service
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Posted 5 years ago
The help I got of u drive cover was grate considering the circumstances very helpful
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Posted 6 years ago
Very impressed today kylie went completely above and beyond and out of her remit to help me today. Really helped me today and took a lot of stress off me in what is currently a hard time for me.
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Posted 6 years ago
Quick and easy. Polite and very efficient
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Posted 6 years ago
Very helpful customer service,
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Posted 6 years ago
Kylie was awesome
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Posted 6 years ago
U Drive Cover is rated 3.5 based on 2,125 reviews