U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.48

3.5 Rating 2,155 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,155 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad experience thy just robed me half of my insurance money 💷 u drive cover will take ur money 💰 refund policy is sht 😑 don't use u drive cover insurance will regret it.very bad experience today 27.10.20023. :( . 0 stars”

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Posted 2 years ago

“A price was agreed on the cost of my insurance ( 19 years no claims ) then they increased it by over £400, if I hadn't paid my car would have to be removed from the road immediately”

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Posted 2 years ago

“Customer service no good at all, and also price is very expensive”

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Posted 2 years ago

“Very bad customer service. They’re talking very rudely.”

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Posted 2 years ago

“If I could rating them in minus I would do, complete scam company, accepted my insurance then after two days rang me asking for more money when I asked for my money back they said it will take seven days for a refund so I ended up with no insurance and no money in hand. complete rubbish”

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Posted 2 years ago

“Messing around back and fourth wanting more documents even though I was told the insurance has been finalised- never had an insurance company who are such a farse”

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Posted 2 years ago

“Can't make any adjustments online and close at 1pm on a Saturday! Useless.”

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Posted 2 years ago

“After I spoke to Luke Stevens at customer adviser every think just fell into place he was very helpful and explained every think to me so a big thank you to Luke.”

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Posted 2 years ago

“Extremely rude staff as well as the mananager awful experience . Don’t sound professional at all have no clue what they doing . Wouldn’t recommend to anyone . They increase charge on the premium each time they ring you ridiculously stupid !!!”

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Posted 2 years ago

“After 4 weeks of sending multiple emails and trying to contact by phone (for many hours without success) I am still waiting for confirmation that my cover is in place. This is despite having paid in full on the day of proposal over a month ago. God help anyone if they ever need to make a claim.”

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Posted 2 years ago

“They are the worst insurance I deal with every 2 months they want to charge me more”

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Posted 2 years ago

“The worst car insurance ever because they took my money first and did not even insure me so I cancelled it and then after I cancelled they said there is a £75 cancellation fee. I have never seen an insurance like this in my 12 years of driving and still my money has not returned because they said it takes 30 days to refund the money back what they do is once you join they basically push you to leave them because even if you leave them they still get £75.They are scammers you shouldn't join them they're dodgy scammers.”

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Posted 2 years ago

“U drive is the worst insurance company. Staff is so rude and they don't bother of they customer's. They just take your money I just cancelled my insurance within 5 months any they charged me 70 percent of my money plus 75 pounds for cancellation and 30 percent of my money will be refunded to me that is also after 30 days. This is the worst ever company I saw. I recomend Not to go with is U Drive insurance company. 👎👎👎”

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Posted 2 years ago

“Considering I have been with them nearly 2 years and my insurance is now over 50% more than last year I would consider thinking about being a customer again.”

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Posted 2 years ago

“The worst Insurence company never do pay they keep some off your money and the staff are very rude and weird . They want to keep the money for 30 days”

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Posted 2 years ago

“I needed a car insurance and GoCompare recommended U Drive as well. I entered the requested information and paid. Next morning I received an email asking for very sensitive data, that should never be sent via email! Twenty hours later after our first online "contact", I called their unfriendly customer service. I wanted to ask for my money back, for a not-yet-contracted / incomplet car insurance policy that will take effect in three weeks, but of course they cheated me with some money - because that's what they make a living from. I feel robbed! Just avoid U Drive Cover!”

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Posted 2 years ago

“WARNING! The worst car insurance company I have dealt with in 27yrs of driving. It feels like a SCAM! Their customer service is so bad and the process designed to trip you up - it felt like they were wanting you to cancel. The £75 cancellation fee maybe how they earn their money, it's certainly not from providing a good service.”

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Posted 2 years ago

“SHITTEST service ever they don’t care about you as a customer they take your money then they cancel ur insurance and it messes up your whole insurance for the rest of your life”

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Posted 2 years ago

“Don’t even deserve one star , sold me policy on lie”

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Posted 2 years ago

“Tried to contact via email..They didn't reply so i changed company and they fined me cancellation charge.Really bad.”

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Posted 2 years ago

U Drive Cover is rated 3.5 based on 2,155 reviews