U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.48

3.5 Rating 2,155 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,155 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The worst type of insurance aimed to grab money from customer's pockets. I paid 1100 in total ( 540£ initial and 560£ on cancellation) just within 21 days of subscription. They do the worst calculations in their own benefit.”

Helpful Report

Posted 2 years ago

“Can't see attachment to look at renewal”

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Posted 2 years ago

“Stay away from this company they will sell you the worst insurance company. They will sell you excess insurance that does not exist. I'm currently going through small claims for being sold excess insurance by u drive. Spoken to 5 separate companies who do not take responsiblity for the excess insurance I was sold.”

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Posted 2 years ago

“They want to know where my car has been for the time it was not insure, and I don't think that is any of there business.”

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Posted 2 years ago

“The asking for information that they are not entitled too and could lead to fraud as all my details would give access my identity being stolen”

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Posted 2 years ago

“You made me a victim, I complain about you”

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Posted 2 years ago

“Fraud company. They are scammers”

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Posted 2 years ago

“This is one of the worst insurance company that you can imagine. Awful customer service, they kept me on hold over an hour, they say they call you back but they never do that and you have to call back again. I cancelled my insurance on a day before it started because they didn't send my documents but they charged me £75 , the insurance didn't even started and they said they refund my money after 14 days rest of my £1570.”

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Posted 2 years ago

“Udrive are scammers Price keeps going up More extra costs Don't use”

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Posted 2 years ago

“The worst insurance company iv ever dealt with, they rip you off in all ways , even when i wanted to cancel they charged me half of the premium As that is hidden somewhere in their policy they wont even mention it to you , so make sure you read the terms and conditions carefully Will never take policy with them again Very upset with the service Terrible”

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Posted 2 years ago

“The service is complete out of order, lack of honesty, charging customer anyhow .”

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Posted 2 years ago

“Worst company ever. Scam do not use. They use price comparison sights to reel you in, then tell you that you are not able to have the insurance they sold you, quote you a higher premium and charge you £75 to cancel.”

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Posted 2 years ago

“Not very good, I'm not happy”

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Posted 2 years ago

“RIP off company I paid over £450 for fully comp insurance then the following month they cancelled my policy due to me not sending in my proof of no claims when all my previous insurers source this information themselves after all I am paying for a service and not for me to be doing their job, anyway they gave me or at least in 30 working days they will give me a massive refund of £167. I’d avoid these robbing bastards at all costs.”

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Posted 2 years ago

“very bad service and specially customer service team don't have manners ,,i am very frusted with this company”

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Posted 2 years ago

“your company failed to send invoice no. within two months. where to transfer 143 . They do it to hurt me! You want to steal my money! This is the worst insurance company that does not respect itself or the client! Therefore, in the future I will not book with this company and I will tell others about it! The staff let me down”

Helpful Report

Posted 2 years ago

“My son got a quote from them and without his knowledge took payment and started a policy. He called them to get his money back and they refused. Now dealing with it through fraud department at the bank. This company are complete snakes AVOID AVOID AVOID”

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Posted 2 years ago

“What a rip off won’t let you adjust policy I moved abroad and wanted to cancel my policy half way through they said I could cancel but I still had to pay the full years premium plus a £75 cancellation fee awful company praying on hardworking familie”

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Posted 2 years ago

“The worst company ever they make pay nearly 500£ deposit and after they cancel my insurance and asking 430 £more for 1 month insurance they want 1000£ from me”

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Posted 2 years ago

“Really bad company to have a business with,if I was you do not do a business with this company because they ripping you off for anything and stealing money for everything be aware of people”

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Posted 2 years ago

U Drive Cover is rated 3.5 based on 2,155 reviews