U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.44

3.4 Rating 2,031 Reviews

62 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.4

Based on 2,031 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lots of changing from one person to the next. But got there eventually. Thanks”

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Posted 6 months ago

“Have been with this company for a few years now, I run a busy catering company, built from scratch now Nationwide (www.lunchd.co.uk) they are always on hand for advice or help if needed. And answer their phones quickly which is important to me! Hakim always gives customer service - cool, calm & collected! Use these guys! Oli”

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Posted 6 months ago

“Customer service is up to standard. Happy.”

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Posted 6 months ago

“Would give a 0 if I could !! Service is diabolical! Staff are very rude and incompetent!! Make up their own terms by the minute!! Save yourself time and hassle! Do not get insured with them! Awful company have contacted trading standards”

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Posted 6 months ago

“Hi thought the was really great she went out of her to explain my worries in a very clear way an was very helpful”

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Posted 6 months ago

“I m happy with this U Drive. They told me how much I need to pay and I agree and it was straightforward form there. Very professional custmor service.”

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Posted 6 months ago

“Professional staff, got me the right cover for the right price, made the process really easy.”

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Posted 6 months ago

“I would have put '0' rating if there is any option. Very bad insurance company I ever seen. Total scammers dealing with it. Everything will fine if you start requesting them for cancellation and would say unknown terms and conditions which is not a part of contract. BEWARE of these scammerssss...”

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Posted 6 months ago

“Help full agent.”

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Posted 6 months ago

“One simple mistake and they charging over £100 to correct on computer. This company needs to go they find any excess to add money on which has now made it more expensive then last year ow and to top it off if I want to cancel have to to pay more money which I don't have. Scammers I will be getting in touch with trading standards to look in to this company”

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Posted 6 months ago

“Day light scammers”

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Posted 6 months ago

“Just wanted to let folk know that if you make a simple mistake like i did on their very lengthy application form to take out one of their car insurance policies they will grant you the policy and then tell you that you have made a mistake on your application form three months later and bill you £176.00 for them to correct a simple error. Legalised Gangsters & Day Light Robbery”

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Posted 6 months ago

“Call was disconnected on me whilst talking. Did not get a call back as normal companies do. The guy on the call to me just sounded blunt as if he’s forced to be on the call. Wasn’t very welcoming or friendly to be honest.”

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Posted 6 months ago

“Good service”

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Posted 6 months ago

“I am happy about u drive it works effectively and quicker in processing paperwork”

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Posted 6 months ago

“Maddison was very helpful”

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Posted 6 months ago

“I would like to recommend the lady who helped with my breakdown cover she was excellent in almost all aspects I applaude for that.”

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Posted 6 months ago

“I called requesting why my insurance premium got increased by nearly £400,while the value got decreased by nearly £10000.Also I mentioned that now I use the car only 6 months a year as the rest of the time I live abroad,so I hardly do 2000 miles total.The person was very unprofessional,wouldnt let me talk,and he cut me off.I only tried to talk,but he refused to listen.Terrible and unprofessional approach.I would not recommend.Very bad experience.”

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Posted 6 months ago

“Totally satisfied with your company , got my problem sorted out to my satisfaction , very helpful courteous staff , thank you”

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Posted 6 months ago

“Good afternoon service helpful in sorting paper work very impressed”

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Posted 6 months ago

U Drive Cover is rated 3.4 based on 2,031 reviews