U Drive Cover Reviews

3.5 Rating 1,701 Reviews
62 %
of reviewers recommend U Drive Cover
3.5
Based on 1,701 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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My goal was to change vehicle on my policy. I liaised with Paul Onabajo. He was extremely helpful. I've not encountered any issues with UDRIVECOVER. On one occasion I forgot my phone at home and went to work where I realised I left my bank account frozen meaning my direct debit failed twice but they dealt with it as a case by case manner and could see my payments were normally smooth, so I wasn't charged late payment fee. Generally proactive, but, I was charged an admin free of £50 to change vehicle on my policy and will be a further £50 admin fee when I am ready to change back to pre existing vehicle. The 1star drop in review from 5 star to 4 star is simply because I had to fork out for temp insurance whilst I became registered keeper of temporary vehicle. And then a further £50 admin fee.
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Posted 6 months ago
Very happy so far, good price and service. Hope I won't need the claims department.
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Posted 7 months ago
Paul was polite, quick, answer all my questions and listened carefully. Thanks a lot Paul
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Posted 7 months ago
Telephone queue duration and really expensive premium
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Posted 7 months ago
Very friendly and helpful, big thumbs up 👍
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Posted 7 months ago
I was impressed by the guidance and supplying of valuable information from Udrive .They have taken me through the stages in a very professional manner and I don't hesitate to recommend others as well
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Posted 7 months ago
Customer service very good,patient and helpful over the phone.
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Posted 7 months ago
My policy got cancelled after 7days I got the insurance, spoked to many advisors regarding getting my refund back every one kept saying wait till 7 of next month but I spoked to this God sent man called Sean Mcdonnell he refunded my money next day. Sean Mcdonnell I pray that God will grant you all ur heart desires. I got insurance with another company.
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Posted 7 months ago
Great service but misleading prices in the comparison sites
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Posted 8 months ago
Good, will recommend for a friend
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Posted 8 months ago
Helped me sort out needed paperwork
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Posted 9 months ago
Good Customer service team.
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Posted 9 months ago
It was a good caring service provided.
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Posted 9 months ago
They give me cover for good price..
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Posted 11 months ago
I clearly understood everything explained to me over the phone with a polite and helpful attitude which was very nice and uncomplicated thank your team
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Posted 11 months ago
Really helpful from start to finish and being a new driver found me a good deal when changing cars
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Posted 11 months ago
Charlotte Howelle was extremely helpful in understanding my plight in sending photos etc. Why my policy should increase by over £300 because I might have removed an additional driver baffles me! The insurance market has never being kind to older drivers!
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Posted 11 months ago
The very good thank you
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Posted 1 year ago
We don’t know how good or bad a car insurance provider is until we need to make that dreaded claim. If we don’t ever make a claim we can only judge by the customer service and pricing we receive during the dealings we have in the initial contact or at renewal time we have with the provider (the people taking the money from us) Customer service with U Drive Cover is very good, telephone conversations are helpful and informative. The cross-checking of personal details I found to be intrusive and at a level I have never experienced before, other than applying for a mortgage and I’ve been buying car insurance for almost 50 years. But perhaps this is commonplace with other insurers when taking-on someone new. Overall, U Drive Cover is; efficient and competitive in their price for cover. So far they’ve made me happy with what they have provided. 👍🏻
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Posted 1 year ago
Prompt and friendly customer service.
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Posted 1 year ago
U Drive Cover is rated 3.5 based on 1,701 reviews