Tyres Northampton Reviews

4.8 Rating 347 Reviews
96 %
of reviewers recommend Tyres Northampton
4.8
Based on 347 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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01604 588599

Email:

enquiries@tyresnorthampton.com

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Amazing service, polite and friendly staff! Was seen immediately and had 2 tyres changed in less than 30 mins at a very competitive price. Technician fully explained the issue with my current tyre and I was satisfied that I was getting a great deal. Would definitely recommend and use again.
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Posted 6 years ago
After hitting a pothole in my little suzuki wagon r, I went to tyres northampton to have my wheel straightened out. The service I received was amazing. I was a little pushed for time so they swapped out the wheel needing repair for the spare so I could continue my day and return at my leisure. About two hours later I received a phone call asking for me to return when I could so they could inspect the rest of the wheels as they were concerned about the impact i'd taken. After a short while it they came back to speak to me and it was clear I needed more work doing as my wheels needing aligning and another of my tyres were torn. After about a 30minute wait the work was completed by the engineer (I believe his name was Benny, really lovely chap). I was so impressed they even had the tyre in stock as my car takes a very unusual size that every other garage i've used has had to order in. Not only that by tyre fitted was better quality and cheaper. I can't fault the value for money at all! The waiting room was a treat to be in. Comfortable seating, lovely tea and coffee to help yourself to and a various games consoles to play on for entertainment. Both receptionists I met were lovely and very knowledgeable. All in all and amazing experience. They've got a customer for life in me know.
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Posted 6 years ago
Honest Professional service with a smile. Highly recommended to friends and family already and wouldn't hesitate in recommending their service to others. Keep up the good work :) thanks
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Posted 6 years ago
Went in there today with my broken locking wheel nut remover spoken to Craig who couldn't be more helpful and within 15 minutes they were of and took the car back where they changed my disc and pads will take my car back anytime I have a problem and will recommend them to my family and friends
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Posted 6 years ago
I went there, desperate for my four very large 4x4 tyres to be swapped over for an important weekend mission - and they (I met Craig, and Geri) - accomodated me of a Friday afternoon, at about 16:30! They don't know me from Adam, my car is not expensive - and they simply treated me like a VIP from the off (and looked after my kids too - a very kids-friendly place for while-u-wait work). The job was done impeccably (I know, because the tyres are perfectly balanced at high speed). I'm a real person - just astounded that this type and level of service still exists today. Arif (AT lucentlens.co.uk - if you need to verify that I am real and nothing to do with the business itself)
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Posted 6 years ago
Great customer service from Elvis on Toyota Hilux.... sourced a super rare replacement wheel centre plus the usual quality mechanical work
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Posted 6 years ago
I have visited twice now needing tyres for both my cars very happy with the service and advice will recommend and will return when i need more things doing thank you
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Posted 6 years ago
We always use Tyres Northampton for our chauffeuring and personal vehicles as the service from Craig and all of the staff in the tyre bays has been exceptional. They have become an essential and integral part of our business.
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Posted 6 years ago
Worried a lot of work would need done on my car but actually able to repair at less cost than I thought. Good honest Company, lovely reception area, coffee provided. Would definitely recommend.
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Posted 6 years ago
Extremely happy with the service I got when I went into Tyres Northampton, phoned up for a certain tyre size which turned up the next day by 10 o’clock, went to get them fitted and was offered for the wheels to be refurbished over night, which when collected looked amazing, couldn’t believe the quality and the price was brilliant, couldn’t be happier with the customer service. Would highly recommend, thanks
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Posted 6 years ago
Excellent service, advice on tyres and advice on the best solution for my car. Nothing is too much hassle service is always prompt and efficient. Thanks for the service
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Posted 6 years ago
Excellent customer service. Staff are friendly and very helpful. Great waiting area with FREE drinks. My car was ready before the estimated time and was clean when collected. Would recommend this company to all.
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Posted 6 years ago
I had a problem on my VW Pasatt and after ringing my garage I was told I would have to wait 4 days for any repairs to be done. I then rang Tyres Northampton who said that they would check my car straight away and repair if possible. My Mechanic was Mark(aka Elvis ) he rang me after a few hours and let me know what the problem was and that the car was fixed and ready for collection, I was very impressed with his polite, understanding and efficient service, Well done Elvis and Thank You for your care.
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Posted 6 years ago
After having all four discs and brake pads replaced on my CX5, the car developed a terrible grating and squeaking noise. Returned the vehicle where a stone was found in the braking system. Tyres Northampton dealt with the issue with no quibbles or problems and changed what was now a damaged pad at no additional cost. As always the service from Tyres Northampton has been excellent. Thank you
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Posted 7 years ago
Service is always good. Prices are always competitive compared to buying online. They always do what they say they will do in the time they say. I don't go anywhere else.
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Posted 7 years ago
A massive, massive thank you. Have been a regular customer with all my cars but today you went above and beyond. Had a major problem with my breaks and after a quick check was told how much it was going to cost. I told the mechanic (Craig) that would have to sort out the funds before I would be able to do any work as i didn't have enough in the bank. But after a chat he said he would be able to do it £40 less than quoted so I could drive home safely. I have now signed up to your loyalty club, and now then ever before, will get any job done by you guys. Thanks again.
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Posted 7 years ago
I have used Tyres Northampton on a few occasions now and I am happy to return as a customer. Their service has always been excellent, with a welcoming and warm reception and waiting area and great value for money service. I would whole heartedly recommend them to anybody.
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Posted 7 years ago
I have been using Tyres Northampton for several years now so went there yesterday as my car required 4 new tyres. I agreed which tyres should be fitted but whilst waiting in the very hospitable customer area I checked online reviews and discovered that they didn't match my requirements. I raised this and despite the new tyres having already been fitted was told that if I wanted something different it was no problem at all as they didn't want me to be dissatisfied. So I chose another brand instead and went home a very happy customer - thank you for your excellent customer service.
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Posted 7 years ago
Very impressed with Luke today, repaired my tyre rather than the usual 'hard sell' for a replacement that is typical in other tyre businesses. He's polite, courteous and a credit to Northampton Tyres. It's because of people like Luke that encourages customer retention. Thanks Luke!
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Posted 7 years ago
Excellent customer service and friendly staff.
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Posted 7 years ago
Tyres Northampton is rated 4.8 based on 347 reviews