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Tyres Northampton Reviews

4.8 Rating 347 Reviews

96 %

of reviewers recommend Tyres Northampton

Company Reviews

4.8

Based on 347 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01604 588599

Email:

enquiries@tyresnorthampton.com

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Tyres Northampton 5 star review on 8th June 2022

Tyres Northampton 5 star review on 3rd May 2022

Tyres Northampton 5 star review on 14th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been using the guys for many years, wouldn’t go anywhere else as they are always first class & I trust them completely, special mention to Craig who as ever always offers an incredible service , well done guys (& ladies), we will continue to come back in the future”

Posted 5 years ago

“Friendly efficient service, helped me twice in one month with new tyres! Thanks guys..”

Posted 5 years ago

“Theres is no words to describe how well i was seen by the team today, it was the best customer service experience I’ve had in years! I garantee the customer service here is better than anywhere else! The ladies at the reception were lovely and offered me and my friends hot drinks and the whole team were amazing in general. Defitely recommend this garage to anyone. Cheap, effiecient and amazing staff. Thank you so much i will be back here!”

Posted 5 years ago

“Was unfortunate to get a ripped tyre. Called Tyres Northampton from the roadside to ascertain whether they had my tyre in stock which they did so was recovered to their depot by the AA. I was cold, shivering and stressed! I also had my young daughter with me. The guy I dealt with, Craig was superb. He fetched me a jumper and the lovely lady on reception made my daughter a hot chocolate and me a coffee. As I was in a hurry with a toddler needing collecting from pre-school they were all hands on deck to get me in and out within 20 minutes. Seldom have I received such amazing service from a whole team of people, who were kind, attentive and incredibly personable and professional. Fantastic service and would now not go anywhere else! Customer service at its very best. Thank you so much Tyres Northampton!!”

Posted 5 years ago

“I thought they were very professional in the way they dealt with me. Very clean environment as well, and they staff were generally very polite and harpy to help. Free drinks both hot and cold, and a play area for kids. i will surely go back there. TBH nothing to complain about at all.”

Posted 5 years ago

“Been using Tyres Northampton for many years for both my Company and private vehicles. Staff always polite and helpful and prices reasonable. 2 new tyres on the company van today, tyres fitted wheels balanced and away within 20 minutes. Excellent service as usual.”

Posted 5 years ago

“I was really impressed by the cleanliness of the garage and reception they were fastidiously cleaning when I arrived. All the staff were really friendly especially Becky who was really helpful and Mark Curtis. I would definitely return to them, they are professional and use good quality tyres. A really good experience all roundGeorge”

Posted 5 years ago

“Excellent service , only place in area that could source the bike tyre I wanted , get it in for the next morning and fit it to a loose wheel , all that and at practically the same price as all the internet companies who could not even deliver until next week. Brilliant. Highly recommended.”

Posted 5 years ago

“I have had to have quite a lot of work completed on my car in the last few months and they have always been very genuine, knowledgeable and helpful. The work is always completed professionally and to a very high standard. Excellent level of customer service and very efficient. Always very helpful, particularly Elvis and Neil. Would highly recommended.”

Posted 6 years ago

“Very helpful on ordering the tyres reqired , then ringing me to let me know they were in . Put new tyre on and swapped a couple around . Very pleasant staff and couldn’t do enough for me . Tea and coffee supplied whilst waiting . Top service definitely recommend Tyres Northampton.”

Posted 6 years ago

“Always really helpful, in terms of advice and prompt service. Questions always answered clearly. Sensible approach to keeping older cars safe to drive without requiring unnecessary spending on cosmetic, etc repairs”

Posted 6 years ago

“We have been using Tyres Northampton for a while now, after taking some wheels elsewhere for tyre replacement and getting them back damaged, it was very important to find the right people to look after our needs. We have never once had an issue and the customer service is second to none. Keep up the good work guys. Regards, all at Christian Lewis Performance And Classic Cars.”

Posted 6 years ago

“I have been a customer for over 25 years. Despite the business growing considerably over that time, they still make you feel very welcome every time. They have a lot of on-line competition, but their prices are still keen. As for service, I can't fault them. On the rare occasion I have needed to go back, they have solved my problem gladly, no arguments, always with a smile. All of the staff are super and go the extra mile. They are a perfect example of how great customer service will keep customer loyalty for many years.”

Posted 6 years ago

“Very good for all my tyre needs. Most recently I bought 4 new tyres, got a very good price and they were fitted while I waited and had a cup of coffee. The tyre choice they advised has been a very good one and service excellent. Very pleased.”

Posted 6 years ago

“These guys are amazing - arrived very late with a flat tyre just as they were closing but they offered to sort out my tyre repair ready for the morning and in the meantime put on my spare wheel to ensure I could get home safely. Very helpful and excellent customer service.”

Posted 6 years ago

“Had a problem with a dust cap on my Captur, thought I might need a new valve but they sorted the problem saving me £90 and then charged me nothing ! What service.”

Posted 6 years ago

“Never used Northampton Tyres before but found them fantastic. Excellent customer services, fast and friendly and great value for money. Would use them again in an instant.”

Posted 6 years ago

“I visited Tyres Northampton after suffering a puncture caused by a pothole. The service I received from the lady on reception and the mechanics, especially Craig who managed to repair my damaged alloy wheel, was very friendly and professional. The work was carried out quickly and was excellent value for money.”

Posted 6 years ago

“Great efficient service!”

Posted 6 years ago

“I would like to take back everything I said in my negative review of Elvis and the team that I posted yesterday as I just received a call from him explaining that there had been a mistake. He kindly explained to me that they had simply not spotted the bad condition of the car because the test drive had been carried out in the evening with rain (hence the mud) and poor light conditions. Elvis has kindly offered to take the car in again to rectify these issues and for that I am extremely grateful. I knew something wasn't quite right with my last experience simply because up to that point EVERYTHING about the customer experience and service I had received from Tyres Northampton had been absolutely FANTASTIC and SECOND TO NONE! I would therefore like to apologise for shining a negative light on them and instead commend and congratulate them for the quality of their work!”

Posted 6 years ago

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Tyres Northampton is rated 4.8 based on 347 reviews