Tyres Northampton Reviews

4.8 Rating 346 Reviews
96 %
of reviewers recommend Tyres Northampton
4.8
Based on 346 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
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01604 588599

Email:

enquiries@tyresnorthampton.com

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My Fiancee came in for her MOT. She has been in the Prestige Motor Industry for near on 16 years and was disgusted with the service and way she was spoken to as a Customer. She knows exactly what she is doing when it comes to her and other vehicles and always such a strong woman but came away from your Branch to have a Technician talk to her as if she was stupid. She had booked the slot for the MOT etc and was told that she would have to come back as you you had other cars booked in when her's was already booked in a week before? He could not tell her what work needed to be carried at or even fit her in until a few days later? How on earth was she expected to pay for something when even the technician did not what was wrong with it and was not prepared to give her a price?
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Posted 7 years ago
So sad to have to leave a bad review but here goes. They repaired my tyre. The tyre was flat within 10 mins of leaving. Told me to come back to repair it again. I live 30 mins away by the way. They went to repair it and said it has another hole and they don’t know if they missed it or I did it. LOL. Didn’t want to take blame. Offered me discount on a new tyre that was not in stock but couldn’t tell me the price as they were closing? Sounds like they just wanted me out of the door so they could get out on time. Such a shame when money gets to people’s heads and they forget they run a business to fix people’s issues not just take money. Sad guys. Keep the money. You clearly need it
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Posted 3 years ago
We have had the pleasure of Steven come out to us on several occasions recently and his customer service skills have been great. He has always made sure we are happy with the job he has completed or looked at before he leaves. He is very polite and a credit to the company.
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Posted 3 years ago
Speak to Craig, top bloke, really perlite and looked after me really well, very good price, if you need tyres tyres Northampton is the place to go! Cheers craig
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Posted 4 years ago
First time use, some polite staff however was being told I needed things which I know for fact I did not need by Craig not to mention how rude he was when I didn't understand when he was trying to explain what was wrong with my car. Was over charged and won't be returning
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Posted 7 years ago
My husband and me have used Tyres Northampton for many years now.Good efficient friendly service.Knowledgeable mechanics diesel or petrol engines,cars or vans.Wouldn't entertain the idea of going elsewhere whatever vehicle we may own.Very highly recommend.
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Posted 9 years ago
The usual great customer service and value for money. Tyres Northampton is an example of how a garage should be run. I recommend them to anyone wanting quality parts and service every single time.
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Posted 9 years ago
Excellent service as always from the guys at Tyres Northampton, great waiting room with wifi and lowest prices in northampton. Chris Robinson
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Posted 9 years ago
Clean, quick and efficient. Friendly and helpful staff who know their industry and always go the extra mile to get car back on the road at the time they said. They always ring day before your appointment to confirm your booking which is a nice touch. Free drinks if want one and great waiting area. Ladies on reception helpful and friendly as well. Their tyre prices are also really competitive and also offered to match a quote Great service for all things motorised Myself and family won’t use anywhere else Great company
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Posted 1 year ago
I had a flat Tyre on my way to work, only garage near my house that opens at 8AM. Nice and friendly atmosphere and staff that are happy to help. I was on my way in just over half an hour. Would highly recommend the service here.
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Posted 1 year ago
Great service and facilities. Did a great job on the work needed on my car, and the facilities to work quietly, make calls etc while waiting are brilliant. I couldn't recommend highly enough
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Posted 1 year ago
Thank you for your 5 star review! The team at Tyres Northampton
Posted 1 year ago
Appalling customer service, unfriendly and unhelpful team, would not recommend and will not use again.
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Posted 3 years ago
I have been taking my 1996 Toyota Supra to Northampton Tyres for years, I have always been greeted with really friendly staff, honest advice and very fair prices. Thanks and see you guys again soon
Tyres Northampton 5 star review on 14th January 2020
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Posted 4 years ago
Great customer service from front of desk staff and brilliant pricing for an interim service. I’m well happy 👍🏻 Thank you all.
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Posted 4 years ago
Went there Yesterday to have my break check. Jodie in reception was amazing that my waiting how ever long it was doesn’t matter because her friendly but professional attitude and efficiency brought a positive experience with my visit. And yes they replaced my break pads ( under warranty ) with no drama, really straight forward. First contact is the reception and last contact. It can play a part ( other than the actual service and pricing ) if I’ll stay to have the service or if I’ll ever comeback again... I’ll comeback again...
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Posted 5 years ago
Really happy with the service i received today, i had a flat tire that needed replacing, called through and got a price over the phone from straight away. Spoke to a really nice lady on reception called Jodie who arranged getting the tyre sorted, she helped with the drinks machine and told us to relax upstairs where there were arcade machines, drinks, TV. Very pleasant to wait which was not very long, my car was in and back out very fast. Overall very happy with the service and will continue to come back and I have joinedbthe loyalty scheme too.
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Posted 5 years ago
I've been going to Tyres Northampton for about 4 years - and they have always provided exceptional service. Their prices are extremely competitive, the staff are really friendly, and the advice they give is second to none. They won't sell you something you don't need and I trust them completely. I wouldn't consider going anywhere else and recommend them to all my friends and family. 5 stars!!! :-)
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Posted 5 years ago
We have had 5 of our cars looked after by Tyres Northampton from the little Matiz and i20, to the off-road tyred Landcruiser. The service and support and price have always been spot on. Our daughters now use them too.
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Posted 5 years ago
What a fantastic company, really can't thank you enough, Today my mum came in for some tyres it's the first time she's ever been faced with a situation like this since loosing my dad, she was welcomed by a lovely chap called Craig who told her what was needed and kept her informed every step of the way, I cant thank him enough for the time he spent with mum as she said they were really busy but nothing was to much, he has instilled some confidence in her now and has offered to check the tyres over any time she wants to pop in. She felt very comfortable and gave him a hug before leaving , WELL DONE TYRES NORTHAMPTON thankyou.
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Posted 5 years ago
I was recommended Tyres Northampton by a friend, as I was desperate for two new front tyres for my little Alfa. They were able to get me in the same day and sorted within an hour. A special thanks to Craig who helped me choose the tyres and who explained everything that had been done! And of course Scot who I believe did all the hard work!! Excellent service!
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Posted 5 years ago
Tyres Northampton is rated 4.8 based on 346 reviews