Twistfix Ltd Reviews

4.4 Rating 903 Reviews
86 %
of reviewers recommend Twistfix Ltd
4.4
Based on 903 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Twistfix Ltd Reviews
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Phone:

3451236006

Email:

sales@twistfix.co.uk

Location:

45 london road,
widley,
portsmouth
Hampshire
PO7 5AQ

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Twistfix Ltd 5 star review on 20th August 2022
Anonymous
Twistfix Ltd 5 star review on 22nd April 2022
Simon Fredrick
Twistfix Ltd 5 star review on 22nd April 2022
Simon Fredrick
Twistfix Ltd 5 star review on 22nd April 2022
Simon Fredrick
Twistfix Ltd 5 star review on 22nd April 2022
Simon Fredrick
Twistfix Ltd 5 star review on 22nd April 2022
Simon Fredrick
Twistfix Ltd 5 star review on 22nd April 2022
Simon Fredrick
2
Anonymous
Anonymous  // 01/01/2019
Over the moon with the product but there was no tool in install then ;((
Helpful Report
Posted 2 months ago
Bought a dpc cartridge gun.transaction went smoothly.very quick impressive postage! package arrived safe and tool is as described (heavy duty) only negative I have is the absolute ridiculously high postage to Northern Ireland for such a small thing I was desperate to get it to finish a job so couldn't argue.i have had larger packages sent from england for half the cost...
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Posted 7 months ago
It was a prompt delivery.. the only problem was using the correct sized bit for application didn't work as the fixings too loose.. then the hammer drill attachment drove them in only to break all 4 that I tried.. make your own mind up.. Will be sticking to foam from now on
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Posted 11 months ago
The brick dye was to redo needed a lighter red, orange.
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Posted 1 year ago
Good product with fast delivery and competitive price. Packing could be better twist rods were poking out the base of the packing but all still there.
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Posted 1 year ago
The order was dispatched quickly but I experienced problems with the courier DPD. I was sent a text advising me of the one hour slot for when the package should arrive. The courier attempted to deliver the item to the wrong address, not on the package, because I was sent a photograph and then told me that they had missed me. To ensure that I received the item next day I waited outside for the driver for nearly an hour to ensure I received the item. If I order items from Amazon they will just leave the items at the address but it is DPD's policy not to do this. If I had known that DPD were delivering the item I would not have purchased it.
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Posted 1 year ago
Ordered dpc cream on Fri 10th June. Delivered the following day. Am still waiting for a response to my technical enquiry of 5 days ago...
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Posted 1 year ago
Supplied quickly, sds drill bit snapped on 20th tie, not happy!
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Posted 1 year ago
I have had flat roof paint from twistfix before, so when my tin ran out i ordered soem more from Twistfix. The package came from DPD inn good time. When i opened the package it looked like somebody had played football with it, also leaking at the top. I complained, sent photos and they sent another tin out via DPD, which came quickly. When i opened the package, the next tin was just the same. Complained again. Probably not Twistfix at fault, but they need to review their delivery process, or quality control at warehouse.
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Posted 2 years ago
A little disappointed that the fixings turned up a day after the membrane, & i had to purchase other fixings . Otherwise a very good product.
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Posted 4 years ago
I have recently purchased 150 of drivefix wall ties plus setting tool and sds bits .but after fitting about 35 of the fixing .the two drill bits snapped.my weekend job on my house knack. Trying various diy stores to purchase replacement sds bits .I am in limbo unable to proceed due to the length of the drill bits 360mm.this is not a shelf item which is ready available. Very disappointed. The job was going so well I was very please with the fixing but was let down using the sds drill bits .I would like these to be replaced please. Regards tony
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Posted 5 years ago
In future please use Royal Mail , APC are a nightmare
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Posted 5 years ago
Box was torn during transit with the steel bars falling out of the bottom of it. Luckily none were lost. The yellow mixing bucket was broken beyond use.
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Posted 5 years ago
the delivery failed as the driver must have used a sponge to knock on the door
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Posted 5 years ago
I ordered 3 items and when they arrived 1 was not what I spoke about on the phone, but it has now cost me over £14 to send their mistake back.
Helpful Report
Posted 5 years ago
Didn’t expand to 2” as advertised and only covered an area of 34 sq.m instead of 65 as advertised plus needed to change taps 6 times whilst in use. However, the video on line was very helpful in the completion of this task, but felt would have been easier to cover walls rather than underfloor which is what we used it for.
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Posted 5 years ago
an alternative product with similar specification was delivered but I was not made aware
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Posted 5 years ago
Delivery not good,as can't always be in,so why can't you leave with a neighbor,now I have just got in from work and stressed out to the max,Now I have to go out to get the fixings for tomorrow NOT GOOD WHEN TRYING TO WORK.
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Posted 6 years ago
delivery completed within 2 working days
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Posted 6 years ago
Quick delivery but description bad. Who wants an M10 hole in the middle of an insulation support washer! A M5 or M6 would be more appropriate - this has meant I have had to buy additional 200 washers so I can use a M6 screw.
Helpful Report
Posted 6 years ago
Twistfix Ltd is rated 4.4 based on 903 reviews