Twistfix Reviews

Name: Twistfix
Address: 360 Leach Place, Walton Summit, Bamber Bridge, Lancashire
Rating: 4.42

4.4 Rating 966 Reviews

86 %

of reviewers recommend Twistfix

4.4

Based on 966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

3451236006

Email:

sales@twistfix.co.uk

Location:

360 Leach Place,
Walton Summit,
Bamber Bridge
Lancashire
PR5 8AS

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Twistfix 5 star review on 21st September 2025

Anonymous

Twistfix 5 star review on 11th July 2025

JON PONTEFRACT

Twistfix 5 star review on 20th August 2022

Anonymous

Twistfix 5 star review on 22nd April 2022

Simon Fredrick

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On the Cotswold Canals Connected restoration we have had three brick-arched bridges in need of repair. These bridges date from the 1780's through to the 1840's and, in most cases, the elevation of the arch ring has separated from the arch barrel. In addition, areas of vertical cracking is visible in the parapet and spandrel walls. After a comprehensive engineering assessment, the areas for repair were identified and items were purchased as required from Twistfix. The repair work is being carried out by a team of experienced volunteers under appropriate supervision. A pattern of Structural Repair Ties are being drilled and inserted into the arch ring, and Crack Stitching Bars are being let into the parapet and spandrel walls. The ordering and supply of the required items from Twistfix has been exemplary, with delivery often occuring the next day. Additionally, when some items were lost in the delivery system, replacements were dispatched without fuss.”

Helpful Report

Posted 3 months ago

Hi Jon, Thanks for sharing, great pictures! Glad we could help and assist with this project Kind Regards Twistfix

Posted 3 months ago

“Bought a kit to stitch a cracked wall, very speedy delivery, everything fine except possibly not enough grout and it does go off really quick! But very satisfied with purchase.”

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Posted 2 days ago

“Promt service and delivery. Lot better than using hammer and whacker.”

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Posted 3 days ago

“Speedy delivery”

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Posted 1 week ago

“Excellent advice from 1st point of telephone call.antoney was very informative.”

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Posted 2 weeks ago

“Order my materials Monday morning 22/09 Still not received them Thurs 4.00 pm DHL said the were delivering Tues no one came Wed said they had called, someone was there all day, no parcel, or calling card left Thurs nothing despite saying they were coming Supposed to be left at there local depot now, terrible all round”

Helpful Report

Posted 2 weeks ago

Hi Paul, sorry about the issues you are having with DHL. I must stress that this review is the first that Twistfix had heard of your delivery issues. Twistfix always act fast and are always willing to re-send goods straight away, but we can only do this if you notify us of the issues you are having. Kind Regards Twistfix

Posted 2 weeks ago

“Ordered online, was able to collect from Preston depo. Product worked well however driving the nails in the wall using an sds in hammer mode was far too aggressive, I resorted to hammering the sds attachment by hand instead.”

Twistfix 5 star review on 22nd September 2025

Helpful Report

Posted 3 weeks ago

“Excellent product. Its so easy to use. A little goes a long way and the results are better than I could have expected. Great service too. The product was delivered just one day after purchase. Very good value for money. Super impressed.”

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Posted 3 weeks ago

“The helix cavity ties are excellent. They were delivered promptly. Thank you”

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Posted 1 month ago

“Thank you for the fast delivery of the resin. I used it yesterday and was lucky to completed my task, the resin in the tube set very quickly. Such a lot went to waste! I felt it was rather misleading when it was stated that the curing time was within 12 hours.”

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Posted 1 month ago

“All Good, great product and service.”

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Posted 1 month ago

“Pros: injectable Damp barrier worked well and was quick. No problem with that. Cons: if you pay and are promised next day delivery you expect that. Should have arrived Tuesday, arrived Thursday leading to a delay on the job. Wasn't contacted, I got in touch with them. Poor service on their part and should have refunded delivery charge as apology. Coverage guidance is rubbish, you need a third a third more.”

Helpful Report

Posted 1 month ago

“The InSoFast fixing is easy to use, has the right size concave head for plasterboard plastering and holding teh board in palce. It doesn't feel as if it holds the baords as securly as e.g. a hammer fixing and the material it is made of is too soft. It is too easy to bend the head where it is welded on.”

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Posted 2 months ago

“The order was incomplete. There is a bucket of grout missing I paid £34.”

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Posted 2 months ago

Hi Morad, the order went out as 3 boxes - 1 of which was unfortunately misrouted while with the courier and ended up in Northampton. It is out for delivery today. It is a shame Twistfix must receive this bad review for something the courier was at fault for, nonetheless hopefully you are happy with the service you received from Twistfix Kind Regards Twistfix

Posted 2 months ago

“Everything arrived as should and priority delivery was the next working day. Tracked delivery and time window. Excellent service.”

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Posted 2 months ago

“Great customer service, rang after 2 o’clock and needed a product the following day and they made it happen.”

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Posted 3 months ago

“good website good to have samples easy to order arrived on time coudln't be better jim”

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Posted 3 months ago

“Very impressed with the communication and efficiency. Fast delivery. I wouldn’t hesitate to use Twistfix again.”

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Posted 4 months ago

“Very good service. Excellent”

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Posted 4 months ago

“Twistfix products are amazing products particularly the drive in 12mm bars which are ingenious and very strong and I have been using them for several years. Unfortunatley we have come unstuck this time as we were able to order 1370mm long twistfix bars but it is impossible to buy the corresponding drill bits anywhere now that you have run out of stock and have no idea when you might get more in...according to your saleman.”

Helpful Report

Posted 5 months ago

Twistfix is rated 4.4 based on 966 reviews