Twistfix Reviews

Name: Twistfix
Address: 360 Leach Place, Walton Summit, Bamber Bridge, Lancashire
Rating: 4.42

4.4 Rating 956 Reviews

86 %

of reviewers recommend Twistfix

4.4

Based on 956 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

3451236006

Email:

sales@twistfix.co.uk

Location:

360 Leach Place,
Walton Summit,
Bamber Bridge
Lancashire
PR5 8AS

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Twistfix 5 star review on 11th July 2025

JON PONTEFRACT

Twistfix 5 star review on 20th August 2022

Anonymous

Twistfix 5 star review on 22nd April 2022

Simon Fredrick

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On the Cotswold Canals Connected restoration we have had three brick-arched bridges in need of repair. These bridges date from the 1780's through to the 1840's and, in most cases, the elevation of the arch ring has separated from the arch barrel. In addition, areas of vertical cracking is visible in the parapet and spandrel walls. After a comprehensive engineering assessment, the areas for repair were identified and items were purchased as required from Twistfix. The repair work is being carried out by a team of experienced volunteers under appropriate supervision. A pattern of Structural Repair Ties are being drilled and inserted into the arch ring, and Crack Stitching Bars are being let into the parapet and spandrel walls. The ordering and supply of the required items from Twistfix has been exemplary, with delivery often occuring the next day. Additionally, when some items were lost in the delivery system, replacements were dispatched without fuss.”

Helpful Report

Posted 1 month ago

Hi Jon, Thanks for sharing, great pictures! Glad we could help and assist with this project Kind Regards Twistfix

Posted 1 month ago

“Pros: injectable Damp barrier worked well and was quick. No problem with that. Cons: if you pay and are promised next day delivery you expect that. Should have arrived Tuesday, arrived Thursday leading to a delay on the job. Wasn't contacted, I got in touch with them. Poor service on their part and should have refunded delivery charge as apology. Coverage guidance is rubbish, you need a third a third more.”

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Posted 6 days ago

“The InSoFast fixing is easy to use, has the right size concave head for plasterboard plastering and holding teh board in palce. It doesn't feel as if it holds the baords as securly as e.g. a hammer fixing and the material it is made of is too soft. It is too easy to bend the head where it is welded on.”

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Posted 3 weeks ago

“The order was incomplete. There is a bucket of grout missing I paid £34.”

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Posted 1 month ago

Hi Morad, the order went out as 3 boxes - 1 of which was unfortunately misrouted while with the courier and ended up in Northampton. It is out for delivery today. It is a shame Twistfix must receive this bad review for something the courier was at fault for, nonetheless hopefully you are happy with the service you received from Twistfix Kind Regards Twistfix

Posted 1 month ago

“Everything arrived as should and priority delivery was the next working day. Tracked delivery and time window. Excellent service.”

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Posted 1 month ago

“Great customer service, rang after 2 o’clock and needed a product the following day and they made it happen.”

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Posted 1 month ago

“good website good to have samples easy to order arrived on time coudln't be better jim”

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Posted 1 month ago

“Very impressed with the communication and efficiency. Fast delivery. I wouldn’t hesitate to use Twistfix again.”

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Posted 2 months ago

“Very good service. Excellent”

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Posted 3 months ago

“Twistfix products are amazing products particularly the drive in 12mm bars which are ingenious and very strong and I have been using them for several years. Unfortunatley we have come unstuck this time as we were able to order 1370mm long twistfix bars but it is impossible to buy the corresponding drill bits anywhere now that you have run out of stock and have no idea when you might get more in...according to your saleman.”

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Posted 4 months ago

“Great Service, Excellent Delivery”

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Posted 4 months ago

“Delivered on time, goes on a treat and looks fantastic!”

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Posted 4 months ago

“Easy ordering, always a friendly person on the phone line. Quick delivery.”

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Posted 4 months ago

“Ordered for next day delivery still have not received it”

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Posted 5 months ago

Hi Brian. Sorry there was a delay while the parcel was with DHL Regards Twistfix

Posted 5 months ago

“I have been using twist fix for as long as I have been trading. Simply they are second to none. Their products are faultless. Seriously faultless. Never have we had any come back, or issues with how to use their products. However I will say if in doubt, SHOUT! Always someone there to help at the end of the telephone. G. H. Replacia”

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Posted 5 months ago

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Posted 5 months ago

“Great company to do business with. Been buying from them for years.”

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Posted 6 months ago

“Excellent products, quick delivery and value for money always find the service 2nd to none”

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Posted 6 months ago

“Excellent service, responded quickly to initial enquiries and even after our order was shipped and seemed lost in the post, were very quick and helpful in chasing up the order with Royal Mail. Thank you very much!”

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Posted 6 months ago

“First time use of this product and found it did the job. Decent quality and price for the kit, fast delivery and would certainly use again from Twistfix if needed.”

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Posted 6 months ago

Twistfix is rated 4.4 based on 956 reviews