Twistfix Reviews

Name: Twistfix
Address: 360 Leach Place, Walton Summit, Bamber Bridge, Lancashire
Rating: 4.43

4.4 Rating 1,014 Reviews

86 %

of reviewers recommend Twistfix

4.4

Based on 1,014 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

3451236006

Email:

sales@twistfix.co.uk

Location:

360 Leach Place,
Walton Summit,
Bamber Bridge
Lancashire
PR5 8AS

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Twistfix 5 star review on 21st September 2025

Anonymous

Twistfix 5 star review on 11th July 2025

JON PONTEFRACT

Twistfix 5 star review on 20th August 2022

Anonymous

Twistfix 5 star review on 22nd April 2022

Simon Fredrick

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On the Cotswold Canals Connected restoration we have had three brick-arched bridges in need of repair. These bridges date from the 1780's through to the 1840's and, in most cases, the elevation of the arch ring has separated from the arch barrel. In addition, areas of vertical cracking is visible in the parapet and spandrel walls. After a comprehensive engineering assessment, the areas for repair were identified and items were purchased as required from Twistfix. The repair work is being carried out by a team of experienced volunteers under appropriate supervision. A pattern of Structural Repair Ties are being drilled and inserted into the arch ring, and Crack Stitching Bars are being let into the parapet and spandrel walls. The ordering and supply of the required items from Twistfix has been exemplary, with delivery often occuring the next day. Additionally, when some items were lost in the delivery system, replacements were dispatched without fuss.”

Helpful Report

Posted 1 year ago

Hi Jon, Thanks for sharing, great pictures! Glad we could help and assist with this project Kind Regards Twistfix

Posted 1 year ago

“bought insofast fixings speed delivery”

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Posted 4 days ago

“Very helpful and patient staff as i called them numerous times about certain aspects concerning my bowing wall. Products supplied were first class too. Highly recommended company”

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Posted 1 week ago

“No problem ordering. kit was good. No problem with the grout or the gun. Went nice and smooth. Happy. Thanks very much.”

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Posted 2 weeks ago

“Always good service, delivery time is excellent. I just had an issue with paying on line but was easily rectified by calling the office.”

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Posted 2 weeks ago

“Efficient website and prompt delivery. Prduct instructions reasonable clear. In jection nozzles not adequate for the duty required of them”

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Posted 2 weeks ago

Thank you for your feedback. We’re pleased to hear you found our website efficient, our delivery prompt, and the product instructions reasonably clear. Kind regards, Anthony Twistfix

Posted 2 weeks ago

“Straightforward. Quick delivery. Excellent”

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Posted 3 weeks ago

“Great price and delivery”

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Posted 1 month ago

“Material is supposed to enable 10 twist rods to be covered but from practical point of view you need 2 x the amount of grout. Looks as though the material is good and the joint is looking good.”

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Posted 1 month ago

“As for me, there was a little bit of glue. The rest will be seen if it breaks. For me, the product is ok, only a little more oil could be, but for this price it is ok. Greetings. PrimeCraft Interiors”

Helpful Report

Posted 1 month ago

“I used the 210mm long twistfix for holding down the 100mm insulation and counterbattens and tile battens on the construction of a warm roof These are the best secure fittings for this job”

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Posted 2 months ago

“Sorry to say the grout didnt mix very well It was to dry and i had to poke the grout in. The gun you supplied was poor quality.”

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Posted 2 months ago

Hi James Thank you for your feedback, and I’m sorry to hear about your experience with the grout. When mixing the grout, we recommend adding the powder gradually to around two thirds of the liquid initially, and then adding more liquid as required to achieve the desired consistency. We have been selling this grout for many years and have great confidence in the product. Had we known at the time, we would have been more than happy to send you another tub. I also note your feedback regarding the mortar gun. This is a relatively new product for us, as we had experienced difficulties sourcing the previous model we supplied with these kits. We appreciate you taking the time to highlight your concerns, and we will certainly take your feedback on board. Thanks again for your honest feedback, and apologies for the inconvenience caused.

Posted 2 months ago

“Good customer service.”

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Posted 2 months ago

“Prompt delivery with excellent help from your service team well done team”

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Posted 2 months ago

“Good to deal with but we paid for delivery before 10am and got delivery at 16.00pm holding my builders up for nearly a full day. And we have not been refunded for the delivery ?”

Helpful Report

Posted 2 months ago

Hi John, We're very sorry to hear that your delivery arrived later than expected, and we completely understand how frustrating that must have been, particularly with your builders waiting on site. I can confirm that you have been refunded We really appreciate your order Kind regards, Twistfix

Posted 2 months ago

“Fast delivery, brick dye product very effective thank you”

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Posted 3 months ago

“Great service”

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Posted 3 months ago

“really helpful business, even when it becames clear that I wasnt a trade.”

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Posted 3 months ago

“All items received on time and as described. Very easy company tyo deal with.”

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Posted 3 months ago

“Really knowledgeable on their products and extremely helpful”

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Posted 4 months ago

“Ordered the brick repair mortar which arrived promptly. Great product which is easy to use with great results. Recommended”

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Posted 4 months ago

Twistfix is rated 4.4 based on 1,014 reviews