Twistfix Ltd Reviews

Name: Twistfix Ltd
Address: 45 london road, widley, portsmouth, Hampshire
Rating: 4.41

4.4 Rating 903 Reviews

86 %

of reviewers recommend Twistfix Ltd

4.4

Based on 903 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

3451236006

Email:

sales@twistfix.co.uk

Location:

45 london road,
widley,
portsmouth
Hampshire
PO7 5AQ

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Twistfix Ltd 5 star review on 20th August 2022

Anonymous

Twistfix Ltd 5 star review on 22nd April 2022

Simon Fredrick

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These insulated plasterboard fixings are CHEAP CHINESE RUBBISH all the heads keep breaking off complete waste of money very frustrating”

Helpful Report

Posted 4 months ago

“purchased 85mm Metal fixings for insulated plasterboard, when attempting to fix 30mm insulated plasterboard to thermalite block, fixings did not hold, became loose in block, very dissappointed in product.”

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Posted 5 months ago

“Poorly engineered. This is a plastic anchor for insulation panels, external or internal. SPIT ISO or FISCHER DIPK are the same in principle. In practice, however, this is far worse. The anchor itself is okay, but the nail is a very loose fit, leading to inconsistent expansion of the anchor (see the gaps present in the photos). Also see in the photos the SPIT ISO anchor I ordinarily use- for comparison (orange nail). The SPIT nail is made from a more robust material (GRP) to withstand MORE hammering, it being a much tighter fit and therefore delivering more consistent expansion within the brick. The serrations on the nail also add to the pulling resistance. A much more reliable fixing. This twistfix nail looks like it's simply extruded plastic. The ejection points are so large they stand proud of the nail shank, so it's these that are expanding the anchor, not the nail, rendering the serrations on the nail pointless because they're not even making contact with the anchor! The last thing I want to be doing is doubting whether 50sqm of panels will be sufficiently restrained by this fixing. Made a mistake in thinking these would be an equal to the SPIT fixing because the cost pretty much the same. Delivery was relatively expensive for just 1, light, shoe box sized parcel (£8+) and it took a few working days to arrive. Website was good and email updates about the order were also timely and useful.”

Helpful Report

Posted 1 year ago

“Delete very was cancelled as the delivery driver couldn’t read a note fixed to the porch door saying leave parcel in porch Can the delivery drivers read !”

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Posted 1 year ago

“Order placed & dispatched in good time, However the delivery company DPD delivered the goods to the wrong address, tried contacting DPD cannot get a call back from them for 3 days”

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Posted 1 year ago

“Brought 2 packs of the twist nails 75mm after finding them on the internet and having to fix 2”x1” batten to thermo lite blocks but total waste of money couldn’t even get 1 to fix. The nails didn’t fit properly into the free Chuck so kept spinning and wobbling therefore drilled a to bigger hole in thermo lite blocks. Total waste of money and time”

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Posted 1 year ago

“Never received part of my order”

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Posted 1 year ago

“Ordered 75mm to fix 25mm batten to thermalite.. Cost £57 for 100.....absolutely doesnt work as described... Dont fix securely....very very disappointed.. Waste of money im afraid.. Not fit for purpose....”

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Posted 2 years ago

“Unfortunately the product did not work at all. Mixed as per instructions 1 part mortar to 2-4 parts water and even with the 2/4 ratio the syringe could not draw the product up. Tried inserting into top of syringe after failing to draw and again couldn't inject it.”

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Posted 2 years ago

“i bought a twistfix kit and it was all wright but pay extra for certificate and after almost half year didn't get it :/”

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Posted 2 years ago

“Very disappointing that www.twistfix.ie cannot sell it products in Ireland because they cannot ship the product from UK due to Brexit. It is hard to understand that a company with .ie domain and phone number in Dublin cannot sell products in Ireland. I have come across many UK website that are too careless to get the statutory regulations implemented to ship products to ROI. But I am really surprised that a .ie website with number based in Dublin refuse to implement these regulations after 5 months from Brexit.”

Helpful Report

Posted 2 years ago

“I had to call this company to discuss their products, and, make them aware of part delivery (their couriers mistake) and some issues with the products I bought. I now find those 5 phone calls have cost me £9.50 as their phone number (shown on their website) is a "premium call". I spent over £1100 with them.., this is a kick in the butt”

Helpful Report

Posted 4 years ago

“Ordered product Monday, waited for 5 days, no product. Phoned up and was told it was sent to wrong depot in Belfast and it will be there Monday 16th Oct. I had to drive to Dublin to get product from another company as I had plasterers waiting. Phoned up on the Tuesday 17th and was told that product hadn't made it to Belfast yet. Very poor service.”

Helpful Report

Posted 4 years ago

“Terrible product, the heads keep falling off, just resulted back to long screws, I want a full refund!”

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Posted 4 years ago

“Hasn’t arrived yet”

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Posted 4 years ago

“The only reason I have given 1 star is for delivery, the product was a waste of £90. Expensive for what was in the box. could have purchased similar for much less. Way over over priced, that's my opinion.”

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Posted 5 years ago

“The Twistfix servis is disaster. I haven't received order confirmation via email. Monies has been charched from my bank account. Phone contact doesn't work.”

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Posted 5 years ago

“The screw that screws through the brick does not fit into the holder to screw in through the brick. No response”

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Posted 5 years ago

“I haven’t received the product yet so your review request is a little premature!”

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Posted 5 years ago

“You forgot to write my name on the parcel! The post office almost didn't give it to me but I described the item and they said they had it in back but warned next time they wouldn't give it to me. Also you got the order wrong - I ordered 90mm and instead received 70mm, which is completely useless for my application. TERRIBLE TERRIBLE TERRIBLE”

Helpful Report

Posted 5 years ago

Twistfix Ltd is rated 4.4 based on 903 reviews