Twistfix Reviews

Name: Twistfix
Address: 360 Leach Place, Walton Summit, Bamber Bridge, Lancashire
Rating: 4.43

4.4 Rating 1,015 Reviews

86 %

of reviewers recommend Twistfix

4.4

Based on 1,015 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

3451236006

Email:

sales@twistfix.co.uk

Location:

360 Leach Place,
Walton Summit,
Bamber Bridge
Lancashire
PR5 8AS

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Twistfix 5 star review on 21st September 2025

Anonymous

Twistfix 5 star review on 11th July 2025

JON PONTEFRACT

Twistfix 5 star review on 20th August 2022

Anonymous

Twistfix 5 star review on 22nd April 2022

Simon Fredrick

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry to say the grout didnt mix very well It was to dry and i had to poke the grout in. The gun you supplied was poor quality.”

Helpful Report

Posted 2 months ago

Hi James Thank you for your feedback, and I’m sorry to hear about your experience with the grout. When mixing the grout, we recommend adding the powder gradually to around two thirds of the liquid initially, and then adding more liquid as required to achieve the desired consistency. We have been selling this grout for many years and have great confidence in the product. Had we known at the time, we would have been more than happy to send you another tub. I also note your feedback regarding the mortar gun. This is a relatively new product for us, as we had experienced difficulties sourcing the previous model we supplied with these kits. We appreciate you taking the time to highlight your concerns, and we will certainly take your feedback on board. Thanks again for your honest feedback, and apologies for the inconvenience caused.

Posted 2 months ago

“Goods came damaged, sent photos as requested no reply !!!”

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Posted 2 years ago

“Goods as expected, if rather expensive. Courier dumped the box outside and didn't leave a card or message. Box soaked when I found it. Good thing the goods are metal as the rain would have ruined anything delicate.”

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Posted 2 years ago

“Sent incorrect parts, despite clarifying on the phone.”

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Posted 2 years ago

“Unfortunately, the product did not work. A tenant had painted a number of brick tiles in our house and ruined the facade. We stripped the paint off the tiles but it is evident there was a certain amount of residue still there after we had stripped the tiles and the brick dye would not take to the tiles. If this had been explained in the product marketing on the internet we would not have wasted our time or our money. It was only on reading the instruction after we had bought the product that it was suggested that the dye would not take to paint residue. which in our case was minuscule, but still enough for the product not to work.”

Helpful Report

Posted 3 years ago

“Received a big box with a very small 250g of powder after delivery costs this came to over £50. Reading the instructions this will only fill a very narrow crack max 1m long. I haven't used it yet but will have to find something else to back fill the brick and use this in as a shallow cosmetic finish.”

Helpful Report

Posted 3 years ago

“Fixings for plasterboard insulation into lightweight block masonry not fit for purpose.”

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Posted 3 years ago

“Thanks for the brick tint sample guys. @ just over £9 it was online with what I would expect to pay. Once I went through the checkout process the total was over £19.00... I couldn't understand how a small sample could cost nearly a tenner to post but I purchased it as I wanted to try the product. It arrived in a box that was the size you could fit a 5tlr tub in? 450 x 220 x 200 approx? The sample bottle measures approx 65mm x 40mm x 40mm. A jiffy bag would have been more than adequate... and alot chaper to send”

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Posted 4 years ago

“I asked to add an item to my order. Iwas told I would be rung back if it was a problem. I received neither the call or the item.”

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Posted 7 years ago

“Paid for 2 day delivery hasn't arrived, damp course cream”

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Posted 7 years ago

“Wrong size sent which has our building project up. However very helpful man (Anthony) answered my phone call so that was a positive.”

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Posted 7 years ago

“Very disappointed! The Twistfix bars themselves were fine but nowhere near enough cement based grout for all the rods included. Had to buy a load more at Screwfix (at 60 quid a tub) just to finish the job!”

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Posted 7 years ago

“Bought the lateral restraint wall tie kit; unfortunately there was no mixer nozzle for resin, but a pair of gloves instead. Am I supposed to mix it by hand and push it into the hole?”

Helpful Report

Posted 7 years ago

“picture showed a kit which i thought i was ordering but turned out to be just the bars and cement, the photo led you to believe you were getting the whole kit very misleading”

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Posted 7 years ago

“To anyone purchasing something from this website, be very careful when reading what you are ordering as the website can be misleading especially with the wording. I ordered what I thought was the full kit, checked the picture and the text with both showing the applicator and mixture, but when I received the items, it was just the rods and mortar. I was really sure I checked the text but alas nope. The P&P for an applicator would have been another £8.50ish which I thought was expensive. Hope the product itself is good, planning on using this weekend, but the text and pictures I found mislaid what was actually being provided”

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Posted 7 years ago

“Raised invoice to ship to France then returned payment as they hadn't included shipping cost's !!!!”

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Posted 8 years ago

“Product was good , delivery slow but price is not good. Didn't have enough ties to do the job so I sourced them from a local supplier for £25/pack cheaper”

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Posted 8 years ago

“Ordered the product on Wed and still don't have this yet (Sun), but they send you a review request, without checking that they have even delivered the product. I wanted 2 colours and they didn't have one of them I ordered brick dye through another site and it arrived next day.”

Helpful Report

Posted 8 years ago

“I cannot write an experience as not received items yet. It would be good to send your email after goods received.”

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Posted 8 years ago

“Very expensive and the drill bits they provided were very weak , the fitting they provided was no good , feel ripped off to be honest , product is not what it says it is”

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Posted 8 years ago

Twistfix is rated 4.4 based on 1,015 reviews