Truly PVC Limited Reviews

Name: Truly PVC Limited
Address: Unit 2, 34 Wood Street, Openshaw, Manchester, Lancashire
Rating: 4.78

4.8 Rating 3,411 Reviews

97 %

of reviewers recommend Truly PVC Limited

4.8

Based on 3,411 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

Unit 2, 34 Wood Street,
Openshaw,
Manchester
Lancashire
M11 2FB

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Truly PVC Limited 5 star review on 12th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service thanks lock works well”

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Posted 7 years ago

“I had a conservatory built by Energy Solutions NW which was a disaster, the roof was not cross trussed at the apex and it was dropping at the apex and pushing the walls out. I found out about Truly PVC by chance but it was the best thing i ever did they lifted my roof, fitted all cross struts and repaired too many build faults to list with the covering , tiles etc. i cannot find enough words to praise them for their work and highly recommend them. TRULY the best”

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Posted 7 years ago

“Came the next day, fitted perfect, excellent service”

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Posted 7 years ago

“2 missing pieces in delivery. Due to builder availability the packaging was not removed till the 27th Nov [34days after delivery]. Informed that “30 days is ample time to check received goods, Regrettably we cannot amend our position” . Company not taking ownership that they sent out an incomplete order and are being rigid & inflexible with their 30 day policy despite explaining that the delay with the builder was outside of our control. Have asked us to pay again for the 2 missing items.”

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Posted 7 years ago

I am sorry to hear that you are not satisfied with this decision. As well as providing our customers with an extremely generous 30 days returns policy (16 days more than the regulatory returns policy), we also must protect ourselves. A lot can happen to a shipment when left unattended for a period of time, including damage and loss, which is not the fault of the seller. I recommend to all that they check goods when they take delivery or soon after. Remember that not all sellers provide a long return policy like us and some don't offer returns at all on bespoke items, such as glazing bar lengths. Please don't think you have to pay again for the items that have gone missing, a payment is only required if you would like to buy new replacements.

Posted 7 years ago

“The quality of the product supplied was very good and delivery was very quick”

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Posted 7 years ago

“Easy to order. Great delivery options. Received my items the next day for a very reasonable charge. Items were packed well and were as expected. Thank you”

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Posted 7 years ago

“Great service and first class products which helped me repair guttering on my conservatory”

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Posted 7 years ago

“Came very quickly and was exactly what I wanted and ordered.”

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Posted 7 years ago

“Many thanks. The lock arrived promptly and is now in place. It was so quick and easy to fit. Can I just say that I would highly recommend you to anyone who needs locks etc. The standard of service I have received from you was absolutely superb and your correspondence with me was courteous, friendly, swift, helpful and very professional. I would happily give you 5 out 5. Many thanks.”

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Posted 7 years ago

“Yours sakes representative Tony was extremely rude with his email responses to me. The tone of one of his emails following a photo of a gutter connector I sent him was appalling where I quote he said “ What have you sent that again for?“ in another response to me I then received the following “Did you read my email? I find this sort of tone appalling and disrespectful and Tony would benefit from some Customer care training. All in all not impressed.”

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Posted 7 years ago

Both by telephone and by email I offered to help you identify your gutter system I advised you exactly what part I need a photo of to help you, I could not of been clearer yet you still keep sending photos of different parts. The help and advice we offer is invaluable to trace the correct parts, this advice is also free of charge. If you are not able to follow simple instructions we cannot help.

Posted 7 years ago

“My order was dispatched and received exactly as worded on the website, instructions to get my order for a lock barrel were simple to understand and the product is of a high standard - I would strongly recommend Truly PVC Limited 100%”

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Posted 7 years ago

“Exceptional service . Good contact by phone, Webb site first class.Order dispatch and delivery outstanding.”

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Posted 7 years ago

“Easy to find what I wanted on line, fast delivery. Pleasant delivery man.”

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Posted 7 years ago

“Provided the correct part and shipped in a timely manner with one of the lowest prices on the internet.”

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Posted 7 years ago

“Had a fault with the sill but truly pvc sorted out the query very quickly. Very good service from this company”

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Posted 7 years ago

“Great service. I ordered the wrong size lock. It was exchanged promptly. I would recommend Truly PVC.”

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Posted 7 years ago

“Ordered over weekend. Rang on Monday to make a small change to order. Order delivered on Wednesday. Excellent service.”

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Posted 7 years ago

“Out of stock items were sent promptly and job completed quickly”

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Posted 7 years ago

“Purchased a luvely of piece code 4 lead at a very keen price, along with very very fast shipping, less than 48 hours. Excellent transaction.”

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Posted 7 years ago

“Pleased with product description, price and service. I will use again.”

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Posted 7 years ago

Truly PVC Limited is rated 4.8 based on 3,411 reviews