Truly PVC Limited Reviews

Name: Truly PVC Limited
Address: Unit 2, 34 Wood Street, Openshaw, Manchester, Lancashire
Rating: 4.78

4.8 Rating 3,253 Reviews

97 %

of reviewers recommend Truly PVC Limited

4.8

Based on 3,253 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

Unit 2, 34 Wood Street,
Openshaw,
Manchester
Lancashire
M11 2FB

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Truly PVC Limited 5 star review on 12th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 90 degree rosewood covers for external of conservatory window sill. Parts were of good quality and done the job I needed them for. I would buy again from TRULYPVC”

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Posted 11 months ago

Thank you for your fantastic review John! We’re thrilled to hear that you are happy with our service :)

Posted 11 months ago

“We are happy with the service Truly pvc provided. Thank You.we”

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Posted 11 months ago

“Good quality and prompt delivry.”

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Posted 1 year ago

“Not used the product yet but it looks fit for purpose. Very quick delivery.”

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Posted 1 year ago

“Required some replacement gutter brackets for an old upvc framed conservatory which became brittle or broken. Was not sure if was able to get and parts considering the age of the structure. After a quick search online came across Truly. They had an exact replica part of what I require. Called their sales and were very helpful. The parts arrived very quickly. Parts fitted a treat. Would recommend Truly for uPVC needs.”

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Posted 1 year ago

“Very quick delivery and locks are great. Not impressed with customer service when I phoned!”

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Posted 1 year ago

“Quick delivery and as described will use again”

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Posted 1 year ago

“Great. Product due to be delivered.”

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Posted 1 year ago

Hi, George, I am keen to help however we can, but I am struggling to understand the reason behind the two-star feedback, and I think reaching back out to our sales team for further advice or explanation first would have been the better course of course. Firstly, you were pointed in the direction of the Wendland end caps because you have a Wendland roof, and neither of the two other end caps you mentioned would be suitable. To use them, you would have to remove the existing metal retaining plate which is extremely awkward and requires the removal of the bar top cap, which would break/snap and create much more significant issues, like leaks, than the cosmetic issue you currently have. Secondly, it is out of our control if a manufacturer discontinues a product. It seems strange to negatively review us for this – the same could be said for every other company in the world. We do everything we can to source spares and plastics and make conservatory repairs as simple as possible for DIYers and trade. My suggestion would be to paint the caramel starter end caps or just fit the white main end caps. You obviously saw that caramel was still available online and that we had plenty of white main end caps, and you have opted against both these options. If either of the above two options are suitable, I am more than happy to send the products to you free of charge. Please let me know, and feel free to call me on 0161 339 4982 should you wish. Best regards, Luke

Posted 1 year ago

“Very quickly delivery!”

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Posted 1 year ago

“A great service but item were on the expensive side,but I had not other option”

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Posted 1 year ago

“The service was excellent, but the seal supplied was not the flipper type illustrated for the type F110 seal ordered. It was actually a flatterned ballon which compresses to give a wider seal face, hence giving some difficulty in keeping it within the profile of the vent window frame.”

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Posted 1 year ago

“Really great value for money, speedy delivery. Makes my conservatory window ledges look brand new. Only reason for 4 not 5 stars was the window sill caps were dented in multiple places but I didn’t realise until after installation as I installed with protective plastic on, when I pulled it off I realised the damage. It’s minimal but annoying.”

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Posted 1 year ago

“They fit perfectly and does a great job matching together thanks”

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Posted 1 year ago

Thank you, we really appreciate your business and feedback. We are delighted to hear the Corrugated Sheet Foam Filler fitted perfectly :)

Posted 1 year ago

“Good service Prompt delivery”

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Posted 1 year ago

“TruelyPVC have a very wide range of products. The ones that I ordered were well packed and arrived quickly.”

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Posted 1 year ago

“Had two extra keys cut, good service and prompt. Would use them again”

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Posted 1 year ago

“Found what I needed for my conservatory repair easily on their website. Prompt delivery. Did order a white one but received black though. Didn't cause me a problem as item was a hidden bracket. Would use them again if need to.”

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Posted 1 year ago

Thank you for your positive review Martyn :) apologies for the picking error. You should of let us know and we would have sent a replacement straight away!

Posted 1 year ago

“The screws to fix the packers on with need to be longer”

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Posted 1 year ago

“Delivered on time and well packaged.”

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Posted 1 year ago

Thank you for sharing your experience with us! We are very pleased to hear you are happy with our service and your fixing buttons, John :)

Posted 1 year ago

“Very impressive service and a good Loki g product. Amazing how much the windows look for this refresher.”

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Posted 1 year ago

Truly PVC Limited is rated 4.8 based on 3,253 reviews