Truly PVC Limited Reviews

Name: Truly PVC Limited
Address: Unit 2, 34 Wood Street, Openshaw, Manchester, Lancashire
Rating: 4.78

4.8 Rating 3,482 Reviews

97 %

of reviewers recommend Truly PVC Limited

4.8

Based on 3,482 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

Unit 2, 34 Wood Street,
Openshaw,
Manchester
Lancashire
M11 2FB

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Truly PVC Limited 5 star review on 12th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good national brand products at excellent price and delivery much faster than expected. What more could you ask for?”

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Posted 2 years ago

Alex, your review means a lot to us. We always strive to provide an excellent service and I’m glad that we exceeded your expectations :)

Posted 2 years ago

“very helpful over phone, and delivery of order withinn24vhours great service👏”

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Posted 2 years ago

“Very good service, product arrived as stated the next working day. We replaced a very old plastic cover inside our conservatory the old one was very yellow and brittle, now we have a bright white replacement which now matches our new roof. Excellent”

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Posted 2 years ago

“Truly great service”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you for your 5-star rating! We're pleased to hear you are happy with our service Mark :)

Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

“great replacements, all looks so much beter now too :-)”

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Posted 2 years ago

“Very easy to use, straightforward website, with prompt delivery of order. Great service”

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Posted 2 years ago

“Good quality products, reasonably priced with good delivery service.”

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Posted 2 years ago

Thank you, Joshua. We really appreciate your business and feedback :)

Posted 2 years ago

“delivery was on time, and the service was 100% spot on. The handles all fitted.”

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Posted 2 years ago

“What great service I received from Truly PVC Ltd. Ordering over the phone to delivery was superb. A really quick service. I can recommend this company wholeheartedly.”

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Posted 2 years ago

“A returning customer due to excellent customer service, premium quality products and fast delivery. I would recommend Truly PVC Ltd.”

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Posted 2 years ago

“Ordered upvc handles. Price was great. Service and ease of website simple. Delivery was quick . Would highly recommend”

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Posted 2 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us, Graham :)

Posted 2 years ago

“Handles delivered in good time with excellent tracking. Handles well packaged and as expected”

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Posted 2 years ago

“Great item great delivery”

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Posted 2 years ago

“I wrote to you about my second order that I ordered the wrong handles and you never got back to me so I am not pleased with your service.”

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Posted 2 years ago

We are sorry to hear this, I have tried to locate your emails and cannot locate any emails in our mailboxes? I have emailed you to try and resolve this. Alternatively you can give us a call to discuss further.

Posted 2 years ago

“Great. Product due to be delivered.”

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Posted 2 years ago

Hi, George, I am keen to help however we can, but I am struggling to understand the reason behind the two-star feedback, and I think reaching back out to our sales team for further advice or explanation first would have been the better course of course. Firstly, you were pointed in the direction of the Wendland end caps because you have a Wendland roof, and neither of the two other end caps you mentioned would be suitable. To use them, you would have to remove the existing metal retaining plate which is extremely awkward and requires the removal of the bar top cap, which would break/snap and create much more significant issues, like leaks, than the cosmetic issue you currently have. Secondly, it is out of our control if a manufacturer discontinues a product. It seems strange to negatively review us for this – the same could be said for every other company in the world. We do everything we can to source spares and plastics and make conservatory repairs as simple as possible for DIYers and trade. My suggestion would be to paint the caramel starter end caps or just fit the white main end caps. You obviously saw that caramel was still available online and that we had plenty of white main end caps, and you have opted against both these options. If either of the above two options are suitable, I am more than happy to send the products to you free of charge. Please let me know, and feel free to call me on 0161 339 4982 should you wish. Best regards, Luke

Posted 1 year ago

“Excellent, friendly service from sales and customer services. I was kept updated and and when I amended my order for Tudor boards, it was no problem. My order was dispatched and received on time as promised. Great product and price. Fast efficient service.”

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Posted 2 years ago

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated John :)

Posted 2 years ago

“Good service , good product , would definitely use again”

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Posted 2 years ago

“I have used Truly PVC a couple of times, always delivered on time, product very good, I will use again”

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Posted 2 years ago

Truly PVC Limited is rated 4.8 based on 3,482 reviews