TrophyMaster Reviews

Name: TrophyMaster
Address: 4 Wilford Lane, West Bridgford, Nottingham, Nottinghamshire
Rating: 4.90

4.9 Rating 2,560 Reviews

99 %

of reviewers recommend TrophyMaster

Company Reviews

Metrics

Info

4.9

Based on 2,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About TrophyMaster:

Leading supplier of Trophies, Corporate Awards Gifts and Engraving Services

Visit Website

Phone:

0115 981 5300

Email:

enquiries@trophymaster.co.uk

Location:

4 Wilford Lane,
West Bridgford,
Nottingham
Nottinghamshire
NG2 7QX

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TrophyMaster 5 star review on 10th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brought this trophy as a 1 off but my teams moved on to a new club will defiantly be coming back end of next season”

Helpful Report

Posted 10 years ago

“Emfec ordered medallions and presentation boxes for the Prepare East Midlands Skills Competitions held at several FE colleges over Apprenticeship Week. The medallions were of high quality and the engraving was excellent. Unfortunately, several of the boxes were damaged by the delivery company, but one call to Trophy Master sorted this out to very tight timescales. Their service and professionalism was excellence and I would recommend their services to anyone.”

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Posted 10 years ago

“Excellent products of good quality delivered in a fast turnround. Highly recommended.”

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Posted 10 years ago

“Trophy Master are professional, detail orientated and offer a very quick delivery service! My colleagues and I are very impressed with the quality of the awards Trophy Master created for us. Thank you once again!”

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Posted 10 years ago

“Excellent service and very quick delivery”

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Posted 10 years ago

“Order arrived with chips out of the trophy bases and scratches along the engraving plate which was also put on squint. Similar issues happened with my order last year too but I had time to receive replacements. This year I had to use the damaged trophies as there was no time for replacements to be sent. Not sure if I would use the company again.”

Helpful Report

Posted 10 years ago

Hi there. Very sorry that there was a problem with your trophies and that the marble base arrived chipped with resultant scratching to an engraving plate. Whilst we do our best to ensure that all trophies are carefully packed before despatch; on rare occasions, because of the nature of in-transit parcel handling, damage can occur which is largely out of our control and always regrettable. On this occasion, it seems that we didn't have the time to replace the bases / plates before they were presented, which is unfortunate. If you would like to receive replacement bases and or engraving plates retrosectively, please send us a digital photo image of the damage by email to enquiries@trophymaster.co.uk and we'll arrange to sort something out for you. We'll also email you a discount voucher code (valid for 1 year) that will entitle you to a discount on your next order. With very best wishes TrophyMaster Customer Services

Posted 10 years ago

“I had great service from start to finish everything explained on the phone but ordered on the web .. very straight forward and when I collected well organised and professional.”

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Posted 10 years ago

“Very good and quick service,would use them again!”

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Posted 10 years ago

“The ease of ordering and the actual trophy itself were very good, however I did ask for a specific delivery date and it wasn't met (only by 1 day though).”

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Posted 10 years ago

“Me and my team were very pleased with the Trophies, and found the service was excellent. Would definitely recommend to others and use them again in the future.”

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Posted 10 years ago

“The company kept me informed of what stage my order was at which, was really useful and stopped any worries about getting it on time. I got a 1hr deliver slot so no bagging about. The quality of the tankard and the engraving was great. My mum was really happy when she so it. Thank you x”

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Posted 10 years ago

“The award that I received was excellent. Amazing quality and the recipient was extremely pleased. I had also asked if the award could be sent earlier and it was - without any extra charges. Fantastic service - would definitely buy from here again.”

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Posted 10 years ago

“Ordered a custom label for our Camera Club trophies - delighted with the fast delivery, helpful staff, quality & value for money - highly recommended.”

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Posted 10 years ago

“A fantastic fast service from TrophyMaster. Good quality trophy at a really reasonable price.”

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Posted 10 years ago

“Very quick service,everything as required,trophies look good,delivered promptly,excellent.”

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Posted 10 years ago

“Good quality and prompt delivery”

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Posted 10 years ago

“Easy to order, excellent turnround, very satisfied.”

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Posted 10 years ago

“I was highly impressed with your company. My trophies were ordered engraved and delivered within two days just in time for a redcarpet themed party. They were Great value for money and the kids love them as prize gifts. The gentleman I spoke with on the phone was very helpful and all in all a great product and service. I will definitely use them again.”

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Posted 10 years ago

“Very pleased with our purchase and Charlie was very helpful.”

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Posted 10 years ago

“Very Efficent ordering process, goods are off high quality.”

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Posted 10 years ago

TrophyMaster is rated 4.9 based on 2,560 reviews