TrophyMaster Reviews

Name: TrophyMaster
Address: 4 Wilford Lane, West Bridgford, Nottingham, Nottinghamshire
Rating: 4.90

4.9 Rating 2,560 Reviews

99 %

of reviewers recommend TrophyMaster

Company Reviews

Metrics

Info

4.9

Based on 2,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About TrophyMaster:

Leading supplier of Trophies, Corporate Awards Gifts and Engraving Services

Visit Website

Phone:

0115 981 5300

Email:

enquiries@trophymaster.co.uk

Location:

4 Wilford Lane,
West Bridgford,
Nottingham
Nottinghamshire
NG2 7QX

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TrophyMaster 5 star review on 10th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“lovely product bought as a gift which was well received. good service would recommend”

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Posted 10 years ago

“The only negative feedback I would give would be that the engraving could have been a bit bigger but other than that, the trophy was made to a very high standard.”

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Posted 10 years ago

“Trophy Master are always helpful and quick. In my experience, they have gone out of their way to meet our deadline, and ensure we get the medals and trophies we need. Engraving the trophy is free and the children love to have their names on them, which makes it so much more personal and special to them. Great service. Friendly staff! Can't fault them!”

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Posted 10 years ago

“Excellent day service and very good communication by email thank you very much”

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Posted 10 years ago

“Excellent and prompt service. Thanks!”

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Posted 10 years ago

“Great products. Came exactly as advertised and the engraving was clear and precise. I paid over the phone and spoke to a lovely, very helpful chap. I would highly recommend this company and should i need to, i will definitely use them again. Their site is bookmarked!”

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Posted 10 years ago

“Ordered four trophies and very pleased with quality and at a reasonable price. Communication from company very good and order was delivered well packed and in the time quoted. Would not hesitate to use again.”

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Posted 10 years ago

“The trophy s I bought arrived quickly to a local shop where I had no difficulty picking them up . My only complaint was that the box was a bit big for what was in it . I will use you again.”

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Posted 10 years ago

Hi Ciaran. Thank you for your 5* review :-) We always try to give our best service and provide great trophies that represent good value for money for our customers. The reason for using oversized boxes is normally to give an added level of protection to the trophy or award that is in the box. We've learnt from some fairly bad experiences in the past - trophies that arrive broken - sometimes the parcel handling by the carriers can leave a lot to be desired!

Posted 10 years ago

“Great service as usual from the guys at Trophy Master. Brilliant selection of choice and everything was ready spot on time :-). See you again next month for our next delivery.”

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Posted 10 years ago

“Quick service.”

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Posted 10 years ago

“Overall I am very pleased with the service I have received. The website could have been clearer with regard to engraving costs and space available for engraving. However, I was contacted by email and then by phone to clarify and to give advice so that the finished product was as good as possible. Furthermore, the cup was delivered on the day I requested at no extra cost. I would certainly recommend Trophy Master.”

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Posted 10 years ago

“Great company to work with, I had to make slight changes to my order and they got it right without me even needing to double check. Thanks TrophyMasters”

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Posted 10 years ago

“Very impressed with TrophyMaster, the trophies were very well priced which included the engraving and they arrived promptly. Superb service!”

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Posted 10 years ago

“Our medals and trophies look fantastic and were delivered ahead of schedule. I would definitely use TrophyMaster again and recommend to others.”

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Posted 10 years ago

“Fast efficient service will use again very good value”

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Posted 10 years ago

“Brilliant service and friendly staff. The flasks I ordered turned out perfectly and arrived on time. Would without a doubt use TrophyMasters again.”

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Posted 10 years ago

“Trophies were all 'OK'. Disappointed the wooden spoon wasn't actually wooden, don't know why it wasn't. The club from the main golfing trophy I ordered feels like it's made from rubber and came separated from trophy, not convincing or the greatest quality. The engraving on all trophies was excellent; delivery and correspondence from trophy master also very good. May use again but will probably try elsewhere first to see if quality of trophies for the price is a market wide issue or just one at trophy master.”

Helpful Report

Posted 10 years ago

Hi Michael. Thank you for your review. It's always good to hear customer opinion on every aspect of our products and service, in order to help us improve. We were disappointed to hear that you were not completely satisfied with the awards that you bought from TrophyMaster. The GWA1448 Pinnacle Wooden Spoon is a very popular & is as a budget award, is competitively priced. This award is made of resin and not wood, which is mentioned in the online description. However, having received your comment, we will endeavour to make the desription of this and similar items even clearer for the future, If you would like to exchange the Pinnacle Wooden Spoon award for another item, please contact us on 0115 981 5300 or email enquiries@trophymaster.co.uk and we can take you through the exchange process & costs. Golf statuettes that are posed in the act of swinging the club are less easy to transport without damage when the club remains secured to the main body of the figure. Previous experience has drawn manufacturers towards using the most resistant materials for the club itself (sometimes a rubberized finish is used) and this style of trophy is now nearly always provided with the club as a separate item, to reduce the risk of in-transit damage. We hope that your experience will not put you off ordering from TrophyMaster again. We provide a wide range of trophies & awards to meet all budgets and if in the future you aren't sure of suitability, please don't hesitate to call us on 0115 981 5300. A member of our team will do their best to provide impartial advice and recommendations about particular items for different types of presentation event. With very best regards TrophyMaster Customer Support Team

Posted 10 years ago

“Arrived quickly, well in time for the ceremony. Thanks, would definitely use again! Will see who wins the 2016 prize!”

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Posted 10 years ago

“Very helpful excellent prices and excellent service”

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Posted 10 years ago

“Great choice of trophies and excellent all round service from initial order to receipt”

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Posted 10 years ago

TrophyMaster is rated 4.9 based on 2,560 reviews