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Tree2mydoor Reviews

4.7 Rating 12,993 Reviews
94 %
of reviewers recommend Tree2mydoor
4.7
Based on 12,993 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Tree2mydoor Reviews

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 20th April 2025
Anthony J
Tree2mydoor 5 star review on 19th April 2025
Samantha M
Tree2mydoor 5 star review on 15th April 2025
Yvonne B
Tree2mydoor 5 star review on 8th April 2025
Julie M
Tree2mydoor 5 star review on 8th April 2025
Mr Geoff M
Tree2mydoor 5 star review on 8th April 2025
Mr Geoff M
Tree2mydoor 5 star review on 8th March 2025
Sue M
459
Anonymous
Anonymous  // 01/01/2019
As it was a gift, I have no idea of any details. Time will tell if it survives.
Helpful Report
Posted 4 years ago
As far as I know, product OK. No real feedback from recipient, so can't really help you. Was delivered on most suitable day.
Helpful Report
Posted 4 years ago
An intuitive Web site. Good communications. Delivery time as stated. Disappointingly,, no blooms as illustrated for this time of year.
Helpful Report
Posted 4 years ago
Purchased a rose bush for son & daughter in law. The item arrived and was well received, however, when the pot was removed prior to being planted in the garden all the soil fell away from the root!!! It has been in for a few weeks or so and appears to be surviving due to diligent watering twice a day. I would not have expected a pot grown rose to shed it soil so easily.
Helpful Report
Posted 4 years ago
Courier failed to deliver on time but refund without argument.
Helpful Report
Posted 4 years ago
Efficient booking and delivery. Tree is of ok quality, a bit tatty and dry but should bounce back with some care.
Helpful Report
Posted 4 years ago
Order as described, quick delivery of tree, still waiting to receive second item ordered, been three weeks.
Helpful Report
Posted 4 years ago
The product itself was lovely, however the ordering process & delivery was less than satisfactory. I placed an order on a Thursday and was given the option of a Saturday delivery which I selected. I was then informed on the following Monday that the item would not be delivered until the following Wednesday. when I queried this they said they didn't want to post over the weekend. When I questioned why the postage option was available and was accepted -for a greater fee - if that was not how they operated they simply ignored my follow-up email. Not great customer service in my view.
Helpful Report
Posted 4 years ago
Healthy looking rose with a few buds to bloom. I ordered a personalised card to go with the rose which was a sticky label stuck and placed at the extreme foot of the card and on an angle. A very uncaring personalised touch to a special anniversary.
Helpful Report
Posted 4 years ago
The magnolia arrived parched and the leaves mottled and nibbled. It will be fine but I would have returned it had I had the time.
Helpful Report
Posted 4 years ago
Paid for next day delivery at £8 on a Friday not delivered until Tuesday. Is this normal?? Working days I suppose. Lemon tree feed was all spilled everywhere Scooped it up and put in back in the pot. Lemon tree seems healthy. It had been nicely wrapped. A few stalks and leaves damaged Courier I suppose. Having said this I would use again for convenience.
Helpful Report
Posted 4 years ago
Tree was smaller than expected and did not have any yellow lemons. This was a gift and lacked the beauty of those shown on the website.
Helpful Report
Posted 4 years ago
The plant was purchased for a friends birthday present. She loved it however the delivery box was very squashed and the delivery person just left it outside without knocking at the door.
Helpful Report
Posted 4 years ago
Unfortunately I can only give 3 stars as I ordered 2 of something and only one turned up. Customer services have promised to send out a second. Fortunately this was not a gift or I possibly would not have known that only half the order had arrived. The plants that did arrive look healthy
Helpful Report
Posted 5 years ago
The box was delivered upside down and opened ,the tree fell out and lost 2 lemons . I have ordered from tree 2 door before and was happy with deliverypreviously , hopefully this was a one off , but I will be wary again . You need to package product better.
Helpful Report
Posted 5 years ago
Plant was not in bud and ordered card to go with it and the personal message was applied via a sticker very dissatisfied.
Helpful Report
Posted 5 years ago
The lemon tree I ordered was in perfect order however I paid an £8 express delivery charge so the item was delivered in time for Father's Day. Unfortunately the item came 4 days after I placed the order and my husband had nothing to open for Father's Day! I emailed the customer services department requesting a refund of the difference between standard delivery and express delivery but 6 days on I have yet to receive a response.
Helpful Report
Posted 5 years ago
Bought a lemon tree as a birthday gift. Arrived swiftly with next day delivery and was as advertised except for the sole fruit that probably had been attached to the tree was in the bottom of the box on arrival. Also no information on which variety of lemon tree this is, just that it comes from Italy and you are provided with care instructions.
Helpful Report
Posted 5 years ago
I ordered the tree to be delivered on Friday 19th (after waiting in all day and no tree) someone had changed the deliverydate to the Saturday, so I waited in all day only to be told it would be delivered on the Sunday!!! It arrived 3.45pm on Sunday afternoon. The tree must have been in the box since the Thursday?? The Lemon Tree is OK with one tiny lemon (although I was led to believe there would be more lemons growing)
Helpful Report
Posted 5 years ago
Sent as a present and unfortunately when it arrived, a lot of the foliage had apparently snapped off and all of the fruit had also fallen off.
Helpful Report
Posted 5 years ago
Tree2mydoor is rated 4.7 based on 12,993 reviews