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Tree2mydoor Reviews

4.7 Rating 12,287 Reviews

94 %

of reviewers recommend Tree2mydoor

Company Reviews

Product Reviews

4.7

Based on 12,287 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 11th April 2024

Tree2mydoor 5 star review on 10th April 2024

Tree2mydoor 5 star review on 10th April 2024

Tree2mydoor 5 star review on 27th March 2024

Tree2mydoor 5 star review on 15th March 2024

Tree2mydoor 5 star review on 4th March 2024

Tree2mydoor 5 star review on 4th March 2024

410

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I brought this as a gift for a diamond anniversary it arrived well packed and in lovely condition the only disappointment was the green paper used in the presentation wrap think it should have been silver / white they would have looked much better and showed the presentation better but very pleased otherwise”

Posted 2 weeks ago

Thank you so much, Moira, for your review of Tree2mydoor! We truly appreciate your feedback and are delighted to hear that the gift arrived well packed and in lovely condition for the diamond anniversary celebration. We apologise for the disappointment regarding the green paper used in the presentation wrap. Your suggestion for silver or white paper is duly noted and will be discussed with our Packing Manager. Thank you again for your support and for sharing your experience with us! If we can be of further assistance to you, please let us know at care@tree2mydoor.com.

Posted 1 week ago

“Very pleased with both roses delivered..would have been 5stats but for the fact a small part was snapped off”

Posted 2 weeks ago

Hi Des, Thanks so much for taking the time to leave us your review. We are delighted to hear that you received your rose bushes in a timely manner, but sorry to hear that one sustained a small break during transit. We do everything we can to ensure our products arrive in the best possible condition, and apologise sincerely for the damage. If you require any assistance with your purchase, please do not hesitate to let us know at care@tree2mydoor.com. We are always happy to help.

Posted 1 week ago

“The recipient of my gift was very happy with it. I’m giving one less star because I contacted customer services to correct my name and address and the recipient’s name….luckily they corrected the recipient name but didn’t correct my details!”

Posted 3 weeks ago

Hi there, Thank you for taking the time to leave us you review and feedback. We apologise sincerely for any inconvenience you experienced due to your name not being corrected on your order. We hope the rose bush brings joy to your recipients for a long time to come, and if we can be of assistance, please let us know at care@tree2mydoor.com.

Posted 3 weeks ago

“Good delivery”

Posted 1 month ago

Hi Sylvia, Thank you for taking the time to review Tree2mydoor.com. We appreciate your feedback and are happy to hear your order arrived in good condition, and on time. If we can be of further assistance to you, please let us know at care@tree2mydoor.com. We are always happy to help!

Posted 4 weeks ago

“Delivered promptly and in good condition.”

Posted 1 month ago

Dear Avril, Thank you for taking the time to review Tree2mydoor.com. We appreciate your feedback and are thrilled that you had a positive experience with us. We always strive to ensure that our products arrive in perfect condition and on time. If you require any assistance with your current or future purchases, please let us know at care@tree2mydoor.com.

Posted 4 weeks ago

“Easy to order, timely delivery, and good quality product!”

Posted 1 month ago

Hi Joan, Thank you so much for your wonderful 4-star rating of Tree2mydoor! We truly appreciate your feedback and are glad to hear that you found our ordering process easy, that delivery was on time, and our products met your expectations in terms of quality. It's always our goal to provide a seamless experience for our customers, and your feedback is greatly appreciated. Should you have any further queries or require any assistance, please don't hesitate to let us know at care@tree2mydoor.com.

Posted 4 weeks ago

“Pretty little cherry tree”

Posted 1 month ago

Hi Carole, Thank you so much for your review of Tree2mydoor.com. We truly appreciate your feedback and are thrilled to hear that you have had a positive experience with us. We are delighted to know that you are pleased with your "Pretty little cherry tree" and hope it is enjoyed for a long time to come. Thank you once again for choosing Tree2mydoor and if we can be of further assistance, please let us know at care@tree2mydoor.com.

Posted 1 month ago

“Ordering was easy when the rose arrived at my daughters it was in good condition unfortunately it arrived a day later than ordered”

Posted 1 month ago

Thank you, Gillian, for taking the time to leave us your review. We truly appreciate your feedback and are delighted to hear that you found the ordering process easy and that your daughters rose arrived in good condition, as we would expect. We are, however, very sorry to hear that it arrived a day later than expected, as that is never our intention. If you require any further assistance with your current or future orders, please let us know at care@tree2mydoor.com. We are always happy to help.

Posted 1 month ago

“Efficient. Easy to order and reliable delivery. Product guaranteed, which not all are from other firms.”

Posted 1 month ago

Thanks again, Stuart, for taking the time to leave us your review. We're delighted to hear that you found our service efficient and easy to use. Our team strives to ensure a hassle-free ordering experience, from start to finish. Moreover, we take great pride in our reliable delivery service, making sure your products reach you in a timely manner. Once again, if you require any further assistance, please let us know at care@tree2mydoor.com.

Posted 1 month ago

“An olive tree and a lemon tree delivered intact and in good time. Very satisfied with the service.”

Posted 3 months ago

Hi Andrew, Thank you for taking the time to leave us your review of our Lemon Tree and Olive Tree Gifts. We are delighted to hear that they arrived intact and in good time. We always strive to deliver excellent gifts- no matter the occasion and as a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 3 months ago

“I ordered this lemon tree as a last minute Christmas gift for friends who are keen gardeners. It was delivered looking really healthy as arranged and they are delighted with it. Communication was clear and order process easy. Would recommend.”

Posted 3 months ago

Hi Sally, Thank you for taking the time to review tree2mydoor.com and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased to hear that you are happy with the Lemon Tree Gift you bought for your friends, and service we provided. We are sure your friends will enjoy the tree for a long time to come. Thank you so much for recommending us, we really do appreciate it, and we look forward to being of assistance to you again, but in the meantime, if you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 3 months ago

“There is a good selection at a reasonable price . Delivery arrived as requested. My only disappointment is that I ordered 2 types of sapling which arrived in the same box . This is expected given the size but they were not labelled so I don’t know which is which .”

Posted 4 months ago

Hi Sandra, Thank you for taking the time to leave us your review. We work very hard to provide the best living gifts at reasonable prices for our customers and their recipients, and we are delighted to hear that you appreciate our range. We apologise that you were unable to distinguish one tree sapling from another, and your feedback has now been passed to our Nursery Manager for their immediate attention. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 4 months ago

“This was a gift purchased for a friend at a sad time. The delivery and packaging was very good. I'm eager to see what it looks like when it flowers next year”

Posted 4 months ago

Hi Elizabeth, Thank you so much for taking the time to leave us your review. We always strive to deliver excellent gifts- no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are very grateful for that. We hope your friend enjoys the rose bush for a long time to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 4 months ago

“Item ordered was in excellent condition and well packed.”

Posted 4 months ago

Thanks again, Joyce, for taking the time to review tree2mydoorcom. We really do appreciate it and look forward to being of assistance to you again soon. If you need any help with current or future orders, please contact us at care@tree2mydoor.com.

Posted 4 months ago

“I bought the rose for a friend- she is looking forward to it flowering in spring. Delivery and updates excellent”

Posted 5 months ago

Hi Catherine, Thank you for taking the time to leave us your review. We are delighted to hear that you bought a rose bush for your friend, and we are sure she will enjoy it for a very long time to come. We work very hard to make sure all of our customers and their recipients receive the best products and service possible, and we are pleased that you're happy with your experience shopping with us. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 5 months ago

“Once I contacted them about an issue (which was my fault not theirs) they were quick to help solve it. But there was a bit of a communication break down in the first place (they contacted the recipient of a gift rather than me, the purchaser). But generally very efficient and helpful.”

Posted 6 months ago

Hi Paris, Thank you for taking the time to leave us your review. We're very happy we are able to assist you with your delivery and apologise that your recipient was contacted by telephone. We had tried to contact you on several occasions without success and only contacted your recipient as a last resort. We apologise if we took away the element of surprise as this is never our intention and we're happy that she finally has her lemon tree. We're sure she's going to enjoy it for a very long time to come. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 6 months ago

“I have used the service 3 times. The roses are of high quality and my friends yearly send me photos so I know how they are progressing. Delivery is efficient and timely and the pots well packaged. The only reason I have given 4 stars not 5 is because my most recent selection was from a very small choice as many were unavailable, but I appreciate it is probably due to it being October.”

Posted 6 months ago

Hi Juliet, Thank you so much for taking the time to leave us your review and 5-star rating. We are a small, independent business and so we especially appreciate your feedback, as this is how we grow and improve our service for our customers. We are delighted to know that you have been a customer of ours for quite some time and look forward to being of assistance to you again soon. We apologise for the lack of options available to you at the time of placing your order. Due to a very busy summer, we had sold out of some of our most popular roses. We are happy to say that these are now back in stock. If there is anything we can do to help with your current or future purchases, please do not hesitate to let us know at care@tree2mydoor.com.

Posted 6 months ago

“Lovely tree, healthy with lemons on the tree; would have been 5 stars if the leaves had been cleaned as this was a gift.”

Posted 6 months ago

Hi Marina, Thank you for taking the time to review our Lemon Tree Gift. We always strive to deliver excellent gifts, no matter the occasion. As a family-run, independent business it is reviews such as yours that help us grow and we are entirely grateful for that. We apologise that you needed to wipe the leaves clean before gifting the tree. Rest assured this is just the residue of the foliar spray used to feed the trees and is completely harmless. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 6 months ago

“I haven’t been able to see the rose myself as it was sent to my brother and sister in law, but I understand it is just fine and was nicely wrapped and presented. Arrived bang on time too.”

Posted 6 months ago

Hi Lorraine, Thank you for taking the time to review tree2mydoor.com. We are delighted to hear that your brother and sister in law received their Silver 25th Wedding Anniversary rose, and we are sure they will enjoy it for a long time to come. As a small, independent business, we appreciate your feedback and if you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 6 months ago

“Delivered on the correct day.kept me up.todate as was delayed. Lovely tree”

Posted 6 months ago

Hi Sarah, Thank you for taking the time to review Tree2mydoor.com. We are so happy to hear that you are pleased with your Twisted Olive Tree and apologise that your delivery was slightly delayed. We do everything we can to ensure that our products arrive in the best possible condition, and on time, and when that doesn’t happen due to events outside of our control, it is very frustrating for our whole team. We appreciate your feedback and please contact us at care@tree2mydoor.com if we can be of any further assistance.

Posted 6 months ago

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Tree2mydoor is rated 4.7 based on 12,287 reviews