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Tree2mydoor Reviews

4.7 Rating 12,392 Reviews

94 %

of reviewers recommend Tree2mydoor

Company Reviews

Product Reviews

4.7

Based on 12,392 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 28th May 2024

Tree2mydoor 5 star review on 21st May 2024

Tree2mydoor 5 star review on 15th May 2024

Tree2mydoor 5 star review on 29th April 2024

Tree2mydoor 5 star review on 29th April 2024

Tree2mydoor 5 star review on 29th April 2024

Tree2mydoor 5 star review on 11th April 2024

416

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My overall experience with Tree2mydoor was good however I didn't appreciate that you combined my order with an order placed by my cousin and therefore delivered a day earlier than I had requested. Especially as I had paid £10 delivery for that specific date!”

Posted 3 years ago

“Happy with the service but I wish I got a sapling with some foliage like in the advertised pictures. It is a bit sad to get a tree as a present that does not have any leaves at all”

Posted 3 years ago

“Everything went well but you did not send a proof of delivery Photo as promised, but we know they arrived OK.”

Posted 3 years ago

“It was a slight disappointment that I was unable to make the purchase by telephone so I could not emphasise that I was hoping the delivery to Mr. and Mrs. Milborrow would be within 3, rather than 5, days so it arrived quite a while after their 50th! We have since ordered a magnolia for ourselves and I am sure that will arrive safely.”

Posted 3 years ago

“The items were a gift which the online shop specifically caters for but each element of the gift arrived separately including the card so the element of surprise was kind of ruined by the truncated delivery.”

Posted 3 years ago

“I don't know the condition of the tree when it arrived. I live in NZ and had sent it to someone who was grieving. It arrived promptly and I was informed when it arrived. Thank you.”

Posted 3 years ago

“Plant was lovely but picked a nominated day for delivery and the plant didn’t arrive until 3 days later.”

Posted 3 years ago

“Unfortunately the plant wasn’t delivered on the day that I asked for. I would have liked to have known that it wasn’t going to be delivered then rather than me having to chase it up. I did receive a prompt refund for the delivery charge though”

Posted 3 years ago

“Tree itself is a lovely idea but let down by transportation by DPD. It arrived with partly opened box dirt all over the place inside the tissue and gift card filthy from the dirt ! Sent photos and email but no response back after photos were issued overall not the best experience”

Posted 3 years ago

“Delivery was fine. Tree turned up with 2 rotting fruit in the box and snapped branches”

Posted 3 years ago

“Whilst the description stated no pot on the Willow Wand, I thought the picture was a bit misleading as it showed the wand in a gift wrapped pot, it wasn't until my family member received it did they make me aware it was not in a pot. That is me not paying attention to the detail/description, I went by the pictures!”

Posted 3 years ago

“Ordering was easy and order arrived on my chosen day.”

Posted 3 years ago

“Tree received but had no baubles which is a shame and not as advertised. Also all the soil had come out of the pot so it was messy. Apart from that it was well received and a nice gift for my elderly parents. Despite the above I would probably use this company again.”

Posted 3 years ago

“Tree arrived on time. I was a little underwhelmed. More decorations perhaps for the price.”

Posted 3 years ago

“Pleased with the purchase but I requested that it be delivered on my niece's birthday but then I received a message saying that it would be delivered 5 days earlier. She wasn't allowed to open any packages before her birthday so it was then left in the box unopened for several days - some of the fruits had fallen off but there were 2 still remaining on the tree. I thought if I selected a specific day for delivery that it would have been delivered on that day.”

Posted 3 years ago

“I was happy to find this rate tree. The tree would have been good but it was poorly packed and handled badly by the delivery service. It lost branches and many leaves. I told them and they offered care advice but nothing more. I am giving it TLC & hope all well in the end.”

Posted 3 years ago

“There were some confusing emails regarding whether my order had gone through or not? I had to send my confirmation email before sorted! Product not as nicely presented as in photo. Delivery good.”

Posted 3 years ago

“Good delivery service but i bought a tree in November that should only be planted in Spring and i think it would have been good to have a pop up notice to suggest delaying the purchase or at least delivery until a good planting time.”

Posted 3 years ago

“when our trees arrived the box was torn open and partially crushed, I think the trees are ok, only time will tell. packaging needs to be looked at and improved”

Posted 3 years ago

“The items were delivered as promised my only concern was that two pots both 20cms x 6cms were posted in a box a meter high x 30cms wide. Utterly ridiculous.”

Posted 3 years ago

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Tree2mydoor is rated 4.7 based on 12,392 reviews