Tree2mydoor Reviews

Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

4.7 Rating 12,775 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 9th October 2024

446

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good choice of plants Delivery speedy”

Helpful Report

Posted 3 days ago

Hi Toni, Thank you for your fantastic review and 5-star rating! We’re so glad to hear that you found a great choice of plants and that your delivery was speedy! Your satisfaction is our priority, and your kind words mean a lot to us. If you need anything else or have questions in the future, please let us know at care@tree2mydoor.com. We’re always happy to help!

Posted 1 day ago

“We love Tree2mydoor.com. We can always rely on them to deliver a great quality product with clear communication and timely delivery updates. I would recommend them 100% to anyone wanting to send a lasting gift or memorial. Thank you Tree2mydoor for providing faultless service we can depend on!”

Helpful Report

Posted 3 days ago

Hi Marion, Thank you so much for your wonderful review and 5-star rating! We’re thrilled to hear that you love Tree2mydoor.com and that we always provide you with great quality products and reliable service. Thank you for using our service for many years, and we look forward to being of assistance to you again soon. Thank you for recommending us and if you ever need assistance or have any questions in the future, please don’t hesitate to reach out at care@tree2mydoor.com.

Posted 1 day ago

“Great service!”

Helpful Report

Posted 4 days ago

Hi Asli, Thank you for taking the time to leave us a review and 5-star rating! We're thrilled to hear that you experienced great service with us! Our team works hard to ensure every aspect of your experience is top-notch, and your kind words mean the world to us. If you need anything else or have any questions in the future, please don't hesitate to let us know at care@tree2mydoor.com. We're always happy to help!

Posted 1 day ago

“Initial order lost in transition. Replacement sent out immediately and arrived safely in perfect condition. Recipient delighted. Many thanks to the customer service personnel who dealt with this issue.”

Helpful Report

Posted 4 days ago

Hi Margo, Thank you for your kind review and 5-star rating! We’re delighted to hear that your replacement arrived safely and that the recipient was pleased. Our customer service team is dedicated to providing support in any way we can, and it's great to know their efforts made a difference. Apologies for the non arrival of your first tree, and we hope the replacement brings alot of joy for many years to come. If you need any help in the future, feel free to let us know at care@tree2mydoor.com. We're happy to help!

Posted 1 day ago

“The Peace Rose shrub arrived as treetomydoor.com described and all was well. However I would have appreciated some planting advice or instructions for this Rose but there was nothing inside the packaging. No name for the rose, no description ot advice on what to do next. Is this usual for you? Regards Penny Ollard”

Helpful Report

Posted 4 days ago

Hi Penny, Thank you for taking the time to leave us your review. We’re happy to hear that your Peace Rose arrived as expected but apologise for the lack of a label. We understand how important it is to have clear planting advice, and we're sorry that you didn’t find the label included with your rose on this occasion. We will forward a copy of our Hybrid Tea Care Guide to your email, so you have all the information you need Enjoy the rose and please let us know if there's anything else we can do for you at care@tree2mydoor.com. We're always happy to help.

Posted 1 day ago

“Arrived on time, in perfect condition. My mum-in-law was very happy, the camellia is perfect for her new tiny courtyard garden, so she still has some greenery around. It started flowering in two days of receipt. I will definitely use Tree2mydoor again.”

Helpful Report

Posted 5 days ago

Hi Caroline, Thank you so much for your fantastic review and 5-star rating! We're so pleased to hear that your mum-in-law is happy with her camellia and that it arrived in perfect condition! We're sure it will bring alot of joy to her new space for a long time. If you ever need anything else or have questions in the future, please don't hesitate to reach out at care@tree2mydoor.com. We’re looking forward to helping you again soon.

Posted 1 day ago

“This was my third tree ordered, great quality plants.”

Helpful Report

Posted 1 week ago

Hi Lorna, Thank you so much for your wonderful review and fantastic 5-star rating! We’re thrilled to hear that you’re enjoying the quality of the trees you've ordered from us. Your continued support means a lot, and we appreciate you sharing your experience. If you ever need anything or have questions in the future, please don’t hesitate to let us know at care@tree2mydoor.com. We’re always here to help!

Posted 1 week ago

“Excellent”

Helpful Report

Posted 1 week ago

Hi Lily, Thank you so much for your excellent review and 5-star rating! We’re thrilled to hear you had a great experience with us. Your satisfaction means the world to us, and we’re grateful for your support. If you have any questions or need assistance in the future, please don't hesitate to get in touch at care@tree2mydoor.com. We’re always happy to help!

Posted 1 week ago

“We bought this rose tree for a friend's birthday - she loves it ❤️”

Helpful Report

Posted 1 week ago

Hi Sarab, Thank you so much for your lovely review and 5-star rating! We're absolutely delighted to hear that your friend loved the rose tree you chose for her birthday. It's wonderful to be part of such a special gift-giving moment, and we're sure it will bring her joy for years to come. If you need anything else or have any questions in the future, please don't hesitate to get in touch at care@tree2mydoor.com. We're always happy to help!

Posted 1 week ago

“My mum was really happy with the memorial tree for her mum. Thank you so much.”

Helpful Report

Posted 1 week ago

Hi Simon, Thank you so much for your kind review and 5-star rating! We’re truly touched to hear that the memorial tree brought happiness to your mum. It’s an honor to be a part of such meaningful gifts, and we appreciate your support. If you ever need assistance or have any questions in the future, please don’t hesitate to let us know at care@tree2mydoor.com. We’re always happy to help!

Posted 1 week ago

“I have used this site on two separate occasions. Both repcieptiants have been delighted with the rose bush they received and I with the day and time asked for. I did try other outlets but could not find one who would deliver to the area or on a specific day I had asked for. I therefore will use Tree2mydoor again and will recommend them to all my friends,family and associates.”

Helpful Report

Posted 2 weeks ago

Hi Wilhelmine, Thank you for your fantastic review and 5-star rating! We're so happy to hear that both of your recipients were delighted with their rose bushes and we're confident they will be enjoyed for a very long time to come. that we could meet your delivery expectations. We're delighted we were able to provide a service that stands out for you, and we truly appreciate your recommendation to friends and family. If you need anything else or have any questions in the future, please feel free to let us know at care@tree2mydoor.com. We’re always happy to help!

Posted 2 weeks ago

“Excellent customer service throughout, very quick delivery and my grandson is very pleased with his house warming present . Thank you”

Helpful Report

Posted 2 weeks ago

Hi Barbara, Thank you so much for your kind review and 5-star rating! We’re thrilled to hear that you had an excellent experience with our customer service and that your grandson is pleased with his housewarming gift. We hope he enjoys it for a very long time. If you ever need anything else or have any questions, please feel free to let us know at care@tree2mydoor.com. We’re always happy to help!

Posted 2 weeks ago

“Really easy to order and delivery was quick. My friend loves her 'At Peace' Rosebush and is looking forward to seeing the roses next year. Thank you”

Helpful Report

Posted 2 weeks ago

Hi Kathryn, Thank you for your wonderful review and 5-star rating! We're delighted to hear that you found our service easy to use, and that the delivery was quick. We're confident the At Peace rose will bring beauty and joy to its surroundings for a very long time to come. If you need anything else or have any questions, please don’t hesitate to contact us at care@tree2mydoor.com. We’re always happy to help!

Posted 2 weeks ago

“We wanted to send something special to celebrate the life of a very dear friend. The rose bush remembrance was perfect. It couldn’t have been easier to order and have it delivered to the house at exactly the right time. It took so much stress out of a very difficult time and I would definitely recommend Tree2mydoor to anyone in a similar situation.”

Helpful Report

Posted 2 weeks ago

Hi John, Thank you so much for your review and 5-star rating! We’re truly honoured that you chose our Remembrance Rose Bush Gift to celebrate the life of your dear friend, and we're so happy that our service made a difficult time a bit easier for you. Your recommendation truly means the world to us! If you ever need anything else or have questions in the future, please don't hesitate to contact us at care@tree2mydoor.com. We’re always happy to help!

Posted 2 weeks ago

“Great service, great communication, great product.”

Helpful Report

Posted 2 weeks ago

Hi Uta, Thank you so much for your lovely review and 5-star rating! We're happy to hear that you were pleased with our service and communication, and that you're happy with your product. If you have any questions or need assistance in the future, feel free to let us know at care@tree2mydoor.com. We're always happy to help!

Posted 2 weeks ago

“I ordered a rose bush for a 60th wedding anniversary which couldn’t have been easier. Very pleased with the service received. My friends are delighted with the rise and can’t wait to see it flower. Excellent.”

Helpful Report

Posted 3 weeks ago

Hi Sarah, Thank you so much for your fantastic review and the 5-star rating! We’re delighted to hear that the ordering process was easy for you and that your friends are excited about their rose bush. Customer satisfaction is our priority, and we’re thrilled to know you’re pleased with our service. If you ever need assistance or have any questions in the future, please don’t hesitate to contact us at care@tree2mydoor.com. We’re always here to help!

Posted 2 weeks ago

“We have bought several plants/trees from here and they have all been wonderful, this order only for some citrus plant food but we still received a quick and efficient delivery.”

Helpful Report

Posted 3 weeks ago

Hi Les, Thank you for your wonderful review and for the 5-star rating! We're so happy to hear that you've always been delighted with our plants and trees and we're very pleased to know that your order for citrus plant food was delivered quickly and efficiently. We always aim to provide the best service possible, and your feedback if really appreciated. If there's anything else we can assist you with in the future, please feel free to let us know at care@tree2mydoor.com. We're always happy to help!

Posted 3 weeks ago

“It's been weeks and my tree has not been delivered. I have written my complaint more than once and still nothing.”

Helpful Report

Posted 3 weeks ago

Hi Gwen, We’re really sorry to hear that you’ve experienced delays with your order. We understand how frustrating it can be to wait for a delivery, especially one as important as this. We have contacted you a couple of times to confirm the delivery address with you, as that seems to be the issue with your order. If you could please check your junk mail and reach out to us directly at care@tree2mydoor.com, we'll do our utmost to resolve your concerns promptly for you. Thank you for your patience, and we hope to have the issue resolved, and your order delivered very soon.

Posted 3 weeks ago

“Ease of ordering items. Healthy celebration Roses nicely wrapped and delivered in a secure box”

Helpful Report

Posted 3 weeks ago

Hi Bev, Thank you for taking the time to leave us your review. We're thrilled to hear that you found the ordering process easy and that the Fab at 60 rose bush arrived nicely wrapped and secure. Your satisfaction means a lot to us, and we appreciate the time you took to share your experience. If you ever need assistance or have any questions in the future, please don't hesitate to let us know at care@tree2mydoor.com. We're happy to help!

Posted 3 weeks ago

“Efficient swift delivery. Unfortunately it was a present and the ribbons and tissue had become a bit tatty. I had to replace before I could give to the person.”

Helpful Report

Posted 3 weeks ago

Hi Marion, Thank you for your feedback! We're pleased to hear that your delivery went smoothly. We apologise sincerely that the presentation of your gift wasn't up to standards when you received it. We understand how important it is for everything to look perfect, especially for a special occasion, and your comments are invaluable to us. Please rest assured that we will be addressing your comments with our team to enhance our packaging quality moving forwards. If there's anything else we can assist you with, please let us know at care@tree2mydoor.com. We're always happy to help!

Posted 3 weeks ago

Tree2mydoor is rated 4.7 based on 12,775 reviews