Tree2mydoor Reviews

Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

4.7 Rating 12,993 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 20th April 2025

459

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time as estimated, however box was all torn and opened, will have to re package to give as gift ☹️ Otherwise item as described.”

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Posted 8 years ago

“reasonable price”

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Posted 8 years ago

“Good product, but disappointing that delivery is only three days a week.”

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Posted 8 years ago

Hi Deborah, many thanks for taking the time to provide Tree2mydoor with a review. I am delighted you are pleased with the product. We are always happy to receive customer comments to enhance our services. Tree2mydoor currently deliver 4 days a week (Tuesday-Friday) and hopefully in the future we can extend that. Many thanks

Posted 8 years ago

“Easy to order, good selection too”

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Posted 8 years ago

“Not as pretty as first one ordered and £5.00 not accept d despite qualifying spend”

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Posted 8 years ago

Tree2mydoor are disappointed you were not satisfied with the quality of the Bay Tree received. If you would like to contact us direct we will be happy to look into this further and resolve the £5 discount issue.

Posted 8 years ago

“The two trees I purchased ,were a little disappointing, small and wilting to be honest and one of the packages didn't have an engraved disc in which was very disappointing as we wanted to hold a planting ceremony within the family this weekend .I spoke to Gareth who said the engraver had forgotten to engrave the second disc and that he would get the disc to me by Tuesday or Wednesday next week .He offered me a refund for the disc, but I said just to send it to me and I would put it on after the ceremony for my father who died on 04.01.17. Iam sure you can understand my comments.C.B.Smith M.I.H.”

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Posted 8 years ago

“I bought 2 trees. Both came with a lot of fruits on however the lemon tree arrived with damaged brunches and one side with no leaves at all. On the other hand, the calamondin tree is very nice and well shaped.”

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Posted 8 years ago

“I was generally happy with the buying process and online service but disappointed that delivery was a day late. Given how much I paid for next day delivery I would have expected a refund of this.”

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Posted 8 years ago

“Nice plant, but delivery dear and SLOW!”

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Posted 8 years ago

“Good selection of options and apparent ability to choose delivery day”

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Posted 8 years ago

“I gave 3 stars as there was a bit of a mix up over delivery. It was my parents diamond anniversary and unfortunately they did not get the rose that day. It was delivered but left with a neighbour. No card was put through to advise them so they received the rose the day after which was very disappointing. The product itself was lovely and the matter was rectified positively.”

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Posted 8 years ago

“Difficult for me as the tree I've ordered isn't due to be delivered until next year!”

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Posted 8 years ago

“although the rose trees are lovely and packaged nicely - the cards x 3 I spent time writing have not been received.”

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Posted 8 years ago

“Not too pleased with delivery It was supposed to be delivered on the 1st of November before 4.00pm Received today after 4.00pm A beautiful rose none the less”

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Posted 8 years ago

“Very poor website”

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Posted 8 years ago

“I was advised that order would be late but a card would be sent to them , but that didn't happen .”

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Posted 8 years ago

“Email communication was good. Delivery was later than stated. Tree was 2 foot smaller than I was led to believe which in turn made it less value for money. The complimentary card was in fact a hand written note on my delivery slip. Very frustrated and disappointed. Would not purchase from here again or recommended it to family and friends.”

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Posted 8 years ago

“The product itself that I ordered was brilliant and the recipient was thrilled with her gift. My only criticism was the initial attitude of the delivery driver when he called me to ask for directions. He was quite rude and abrupt. Once I explained where the house was he calmed down but it did make me question whether I would use the company again as I felt quite upset and alarmed by his manor.”

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Posted 9 years ago

Hi Lucie Thank you for taking the time to send a review. I am really sorry to hear that the driver was rude to you and it is not acceptable that you were upset by his attitude. Please can you send an email to care@tree2mydoor.com and we will look into this further for you. Many Thanks

Posted 9 years ago

“The delivery time was as expected, but the packaging was quite badly damaged.”

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Posted 9 years ago

Hello, thanks for your review. Please can you email us at care@tree2mydoor.com so we can look into this for you and we can see what we can do?

Posted 9 years ago

“The initial order was very easy and it all went through with no problems, a delivery date was set and payment was made. My first problem came when my order didn't come on the due date which was inconvenient as my daughter had waited in all day. My second problem came when I tried to phone your company to see what had happened and it took me a good hour to get through to talk to someone about it, it said on the answering service that I could leave a message and when I tried that it wouldn't let me so I just had to hang on, when I eventually managed to speak to someone I was told that the courier would be delivering between 12-2pm and he finally got there around 4. My daughter is pleased with her tree but getting it wasnt very easy. Lyn Barton”

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Posted 9 years ago

Tree2mydoor is rated 4.7 based on 12,993 reviews