Tree2mydoor Reviews

Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

4.7 Rating 12,993 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 20th April 2025

459

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent this as a present so only saw the Rose after it was planted. I wanted it to look really special when it arrived as a 50th birthday present . The recipient didn’t seem to know that it was specifically a 50 th birthday rose as advertised! ?”

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Posted 5 years ago

“I had to change delivery date as you quoted one different to the one I nominated and paid for”

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Posted 5 years ago

“Well it would help if you got the right day but apart from that very nice rose bush”

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Posted 5 years ago

“Despite me paying extra for a specified delivery dates (9th and 19th August) and more again for delivery by 1pm, the roses arrived on 8th, the day before the Golden Wedding date and on Fri 16th instead of Mon 19th, as paid for. This could have been unfortunate since the recipients were away from home at the time. This seems efficient but in fact it spoiled the effect by being earlier than requested, in both cases. Will you refund the excess costs incurred in both cases?”

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Posted 5 years ago

“Requested a later delivery date which was confirmed but delivery was still on Original date.”

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Posted 5 years ago

“Excellent rose bush, well packed and in good condition. Gift card was included but omitted the important personalisation message.”

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Posted 5 years ago

“I ordered a 'Special Daughter' rose for my daughters birthday. The rose was delivered in good time for her birthday however she said it was very dry and foilage drooped and was worried it would not survive. She gave it a good soak and it has recovered. Perhaps plant need a thorough soaking prior to delivery Tree2mydoor.”

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Posted 5 years ago

“The tree I bought was lovely but I paid for next day delivery but wasn't delivered until the day after”

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Posted 5 years ago

“I paid for nominated day delivery but could see nowhere on the order to put my preferred date. Consequently, the rose arrived 4 days to early and I had to 'nurse' it until the required date. I complained about this and was told they would refund the difference in postage but so far have not received this. Also I paid for a card with my printed message inside BUT all I received was a plain card - no message. Not very happy at all but the rose was nice.”

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Posted 5 years ago

“Probably a 3.5 rather than a 3.0. The plant looked very healthy but I thought it was a bit small for the price. Prompt efficient delivery just not such hood value for money at £30. Squires Garden Centres had some at about £18 but unfortunately had sold out or I would have bought it from there.”

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Posted 5 years ago

“When the rose bush arrived, it had 7 buds on which was good but the leaves were dirty and as it was for a work colleague whose mother had passed away, we had to manually clean each leaf which was time consuming.”

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Posted 5 years ago

“I ordered using my iPhone and wonder if this is why it let me pay for a specific delivery date but didn’t insist on me giving a date? Also, the option of sending a card vanished off the screen, not to reappear. I didn’t get an email reply to my query about the order until I emailed customer support but once in that loop, the response was good!”

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Posted 5 years ago

“The box was far too big for the product. I can hardly read the inscription on the plaque. Quick delivery.”

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Posted 6 years ago

“No information about name etc of the rose . As this was a present for a joint birthday to receipients it was important that the name of the rose was mentioned”

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Posted 6 years ago

“Rather bizarre and worrying to receive your e-mail that Golden Anniversary present rose had been left in front porch of recipient (they don't have one!); later transpired it had been delivered in person. Otherwise fine.”

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Posted 6 years ago

“Plant was needing lots of water when it arrived in not great condition,maybe need to review your courier contract. Colour of flowers not the same as in photo.”

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Posted 6 years ago

“The rose bush arrived and our parents were over the moon However the card arrived a week later than the rose bush. A day after their actual diamond weeding anniversary which was indeed pointless”

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Posted 6 years ago

“Easy to order but take no notice of delivery dates even when standard delivery is 3-5 working days, my order was delivered far too early. I gave feedback accepting that it isn't always possible to guarantee a delivery date, the reposne was they thought I'd be happy with an earlier delivery. The order was specially for a 40th wedding anniversary, hence ordering the 40th anniversary ruby red rose....”

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Posted 6 years ago

“I like the gift idea which is why I went for this service however my package which was a present for a friend was delayed with no explanation given so it arrived much later than expected.”

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Posted 6 years ago

“I ordered two standard lavender trees last year. Delivery was delayed two or three times. Eventually I cancelled the order and my money was refunded with no trouble. Sadly I didn't get the plants I wanted but was not out of pocket.”

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Posted 6 years ago

Tree2mydoor is rated 4.7 based on 12,993 reviews