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Travelodge UK Reviews

4.3 Rating 9,756 Reviews
82 %
of reviewers recommend Travelodge UK
Company Reviews Metrics
4.3
Based on 9,756 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Travelodge UK Reviews
Travelodge UK 5 star review on 15th August 2023
Bristowe B
Travelodge UK 5 star review on 15th August 2023
Bristowe B
Travelodge UK 5 star review on 15th August 2023
Bristowe B
Travelodge UK 5 star review on 5th August 2023
Simpson
Travelodge UK 5 star review on 1st August 2023
Matthews
Travelodge UK 5 star review on 31st July 2023
Suzanne T
Travelodge UK 5 star review on 31st July 2023
Suzanne T
82
Anonymous
Anonymous  // 01/01/2019
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Robert G
Verified Customer
“The travelodge in Devizes is a great place to stay. The location is convenient to park and is great for access to the town. It’s our number one destination when ever we are in the area. A 20 minute drive is worth the wait to stay there. The staff are also very helpful.”
Helpful Report
Posted 5 months ago
Pamela H
Verified Customer
“Always a straightforward process”
Helpful Report
Posted 5 months ago
Anonymous
Verified Customer
“Does what it says on the tin. Booking engine can be a bit selective in its alternatives.”
Helpful Report
Posted 5 months ago
Keith C
Verified Customer
“Easy to book. Very good site.”
Helpful Report
Posted 5 months ago
Susan F
Verified Customer
“Very easy booking process especially with your list of rates”
Helpful Report
Posted 5 months ago
Jeff P
Verified Customer
“Nice and easy to book!”
Helpful Report
Posted 5 months ago
Andrew P
Verified Customer
“Booking was easy and clear to navigate”
Helpful Report
Posted 5 months ago
Anonymous
Verified Customer
“Bedding not changed and no fresh towels”
Helpful Report
Posted 5 months ago
Nick D
Verified Customer
“Becoming increasingly difficult, if not impossible, to pay for a room using Apple's Safari online route. The only option - not my preferred route - is via my phone App.”
Helpful Report
Posted 5 months ago
K T
Verified Customer
“Excellent professional and friendly service while booking.”
Helpful Report
Posted 5 months ago
Anthony S
Verified Customer
“Great experence”
Helpful Report
Posted 5 months ago
Lesley C
Verified Customer
“The booking system is fine until the point of payment. When I wish to use my credit card and select the card section it consistently takes me to Apple Pay which I do not want to use. Several times this happens and it is very frustrating to say the least. I have to go back and forth trying to bring up the card payment page and I feel it's only luck when it appears. This has occurred the last twice I have booked on line and I just wish it was easier to pay if not using Apple Pay, Google or Paypal but just wanting to use a bank card. If there is something I'm not doing right I'd love to know. It really puts me off using the website to book even though I'm very happy staying at Travelodge. Please could this be sorted out?”
Helpful Report
Posted 5 months ago
Michael T
Verified Customer
“Good stay here”
Helpful Report
Posted 5 months ago
Zane L
Verified Customer
“Very comfortable bed, allways polite and helpful receptionists, good location!”
Helpful Report
Posted 5 months ago
Anonymous
Verified Customer
“Booking reasonably straightforward, except had to enter venue and dates too many times.”
Helpful Report
Posted 5 months ago
Paul R
Verified Customer
“Very helpful”
Helpful Report
Posted 5 months ago
Md U
Verified Customer
“It’s cosy and tidy”
Helpful Report
Posted 5 months ago
Jayne H
Verified Customer
“Happy to stay in Bangor where it was great last time however will never stay in Cherwell valley again even if it was free .”
Helpful Report
Posted 5 months ago
Stuart W
Verified Customer
“Always good value”
Helpful Report
Posted 5 months ago
Christopher S
Verified Customer
“I've been a frequent Travelodge user for decades - mainly for business travelling. Apart from the odd rare occasion, I've always been pleased. You know what you're getting - the rooms tend to be clean, comfortable and adequate. However, I am bitterly disappointed that Travelodge has very recently sought to ruthlessly capitalise on the trend for extortionate hotel room rates. After having two years of not being able to meet clients due to Covid, it's a bitter blow to my business that doing so is now becoming too costly for my one-man business. But I'm sure Travelodge will have enough customers who are on corporate expense accounts that they won't give two hoots about me.”
Helpful Report
Posted 5 months ago
Travelodge UK is rated 4.3 based on 9,756 reviews
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