Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,756 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Metrics

4.3

Based on 9,756 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Travelodge UK 5 star review on 15th August 2023

Bristowe B

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book.”

Helpful Report

Posted 6 months ago

“Had a great experience, the staff this time round were really accommodating. 4 Members in particular that deserve a mention are Ivan, Pepz, Anant & Mitko.”

Helpful Report

Posted 6 months ago

“Easy to book Good website.”

Helpful Report

Posted 6 months ago

“Rude receptionist Smelly bathroom, with empty body wash container”

Helpful Report

Posted 6 months ago

“Lovely staff love rooms good location”

Helpful Report

Posted 6 months ago

“Most Travelodge hotels are fine and use them regularly but booking through the website is not so good, it frequently freezes and can take ages to load up”

Helpful Report

Posted 6 months ago

“easy to book as ever. Thank you.”

Helpful Report

Posted 6 months ago

“Always accomodating”

Helpful Report

Posted 6 months ago

“Travelodge is a quick and easy option”

Helpful Report

Posted 6 months ago

“the hotel is a very friendly staff and the rooms are always clean and tidy i think its a very good travelodge to visit”

Helpful Report

Posted 6 months ago

“Very easy to book online. Easy to see what availability there was and any extras that you might want to add on.”

Helpful Report

Posted 6 months ago

“Had a wonderful stay .. staff and hotel is really lovely. Cemon specialy is very good and friendly staff”

Helpful Report

Posted 6 months ago

“Arrived at the hotel , having booked and paid extra for a quiet room ,I was put in a ground floor room next to a busy road . The bathroom extractor did not turn off . I spoke to reception and they were just not interested and unhelpful basically said tough .”

Helpful Report

Posted 6 months ago

“Ok booking process but disappointed to find the price had gone up since looked a day or two before”

Helpful Report

Posted 6 months ago

“Good location, good price, recommended.”

Helpful Report

Posted 6 months ago

“Lovely friendly staff on desk, allowed me to drop my bag off hours before check in. Arrived back half hour before check in time and was prepared to wait but got checked in and handed key- boy was I ready to put my feet up. Had issue with key card not allowing access to corridor but staff member sorted it out with a smile and quickly and I was back on my way to my room. Lovely clean hotel, smells clean too 👌🏻”