Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,756 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Metrics

4.3

Based on 9,756 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Travelodge UK 5 star review on 15th August 2023

Bristowe B

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne T

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“OK, but there never used to be a shortage of double rooms like there is now, don't want a twin.”

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Posted 4 months ago

“Always feel confident booking with travelodge”

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Posted 4 months ago

“Easy to book, you know you can rely on a good basic level of service”

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Posted 4 months ago

“Can't praise the friendliness of the staff enough. S-O-O-O helpful. Travelodge good value as always.”

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Posted 4 months ago

“Very easy to do”

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Posted 4 months ago

“Booking process easy”

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Posted 4 months ago

“We have stayed at Travelodge ( in different places) many times. We re expecting this booking to be as good as previously; - comfortable, clean and user friendly in a good location at a reasonable price.”

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Posted 4 months ago

“A friendly receptionist who helped me booking my taxi. Reasonable room with basics could be nicer to replace them. Thank you”

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Posted 4 months ago

“booking quick and easy, but I think your prices could be better, or offer a frequent user discount”

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Posted 4 months ago

“Good but sadly no twin bedded room options.”

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Posted 4 months ago

“Can you sort out the single beds to double beds it keeps defaulting to single when you are searching each time. The dates or hotel stays the same when searching but not beds allocation. Thank you”