Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,756 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Metrics

4.3

Based on 9,756 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Travelodge UK 5 star review on 15th August 2023

Bristowe B

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne T

Anonymous

Anonymous // 01/01/2019

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“Travelodge is a great place to stay if you are visiting somewhere for 1 day or several days. The rooms are comfortable. Some good rates can be achieved if you can book in advance.”

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Posted 5 months ago

“Very good stay as per usual, lovely and clean”

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Posted 5 months ago

“Travel Lodge is good value”

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Posted 5 months ago

“Very comfortable and warm in this cold weather. The staff were particularly welcoming and helpful.”

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Posted 5 months ago

“Very easy to do”

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Posted 5 months ago

“The site is easy to use and always offers other possibilities nearby.”

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Posted 5 months ago

“Overall stay was nice. The only problem I had soon as I arrived, I wanted to use washroom as I was travelling from far, coming to a hotel but found the toilet is not working. I waited until our turn came and I asked the lady about the situation and she decided to open the toilet and it was working. The same lady told me they’d it’s out of order. I wasn’t happy at all”

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Posted 5 months ago

“very easy, a pleasure to complete!”

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Posted 5 months ago

“Booking process easy”

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Posted 5 months ago

“A very quick process”

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Posted 5 months ago

“Standard Travelodge, clean, functional and unfussy. Friendly helpful check-in. The Travelodge set-up suits me perfectly: flexible prepay, allowing cancellation up to noon on check-in day, and I can come and go quickly with minimum human interaction. Friends tell me they dislike the lack of a restaurant, but Travelodge is always close to an eatery eg a cafe or M&S Food. I stay regularly at Travelodges, and I very rarely experience any problems.”

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Posted 5 months ago

“Clean room, pleasant staff.”

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Posted 5 months ago

“Easy booking system”

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Posted 5 months ago

“We have stayed at Travelodge ( in different places) many times. We re expecting this booking to be as good as previously; - comfortable, clean and user friendly in a good location at a reasonable price.”

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Posted 5 months ago

“Very easy and clear website. No problem to book rooms”

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Posted 5 months ago

“Good price friendly staff”

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Posted 5 months ago

“Staff very friendly and helpful.”

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Posted 5 months ago

“Travelodge Central in Loughborough nice and freindly staff lovely clean and airy and secure rooms. Virgin Wi-fi not so good. Saturday stay very expensive overall pretty good with excellent lifts!”

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Posted 5 months ago

“The new booking page on the Travelodge Website is a great improvement, and makes the process much easier than before.”

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Posted 5 months ago

“A friendly receptionist who helped me booking my taxi. Reasonable room with basics could be nicer to replace them. Thank you”

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Posted 5 months ago

Travelodge UK is rated 4.3 based on 9,756 reviews