Travelodge Reviews

4.00 Rating 16 Reviews
75% of reviewers recommend Travelodge
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This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
10 - 11 hours
Avg Email Response Time
"Rookie mistake but I booked the wrong hotel by accident, this was on the saver rate and I asked if I could change to the correct one - which was more expensive than my first booking but I was happy to pay the difference. Despite there being availability at both hotels they have shown a complete lack of understanding in my mistake. I even booked the correct hotel so they knew I was not trying to back out of the initial booking but still no acknowledgement - I think this sheer greed is unfair to a customer who made a genuine mistake and wasn’t trying to back out of a booking - just change it to the correct hotel."
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Posted 47 minutes ago
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"cheap and cheerful, easy to book, all over the country so very convenient"
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Posted 3 months ago
Ed
"Niice and clean very welcoming"
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Posted 3 months ago
"Normally I tend to book through compassion site but recently the deals at travelodge have been excellent. By booking direct I have been able to secure the best deals and with vouchercloud offering further discounts on their prices and incentives by booking through them I have saved over £100.00 this year. Travelodge have been a pleasure to deal with and having emailed them a few times have sorted out any issues that have arisen. I would definitely recommend booking direct with Travelodge if you want low prices and fuss free stay."
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Posted 4 months ago
"Their website was informative and easy to use. The staff at the Travelodge we stayed in, The Hub Milton Keynes, were very friendly and attentive."
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Posted 6 months ago
"Good value for money. Very friendly and helpful staff in Newcastle. Quiet rooms in Newcastle and Meadowhall."
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Posted 10 months ago
"i tried to do the payment by 2 diferrent credit card 3 times and it could not proceed. It was a problem from the website, therefore I tried to pay by paypal and it let me. It was frustrating"
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Posted 1 year ago
"Simple web site to use very good prices clean and basic accommadation"
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Posted 1 year ago
"Professional, friendly, reasonably priced, large clean rooms. 24hr service"
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Posted 1 year ago
"Room at Travelodge Heathrow smelled of disinfectant.. Car park not safe at night due to local gangs in hoodies walking around...need key card to enter hotel because of this"
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Posted 1 year ago
"They didnt service was terrible. Room bed to big for room. No air con. Kettle bust. Sheets not changed. Wardrobe no door. 1 chair in double room. No fire extinguisher or fire blanket. Pillows rock hard. Shower flooded the bathroom. And worst of all the breakfast. The eggs where powdered. YES POWDERED."
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Posted 1 year ago
"Easy to book with very cheap rates. It was a pleasant location to stay. Very good breakfast."
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Posted 1 year ago
"support for disabled person was impeccable"
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Posted 1 year ago
"Large choice of places to visit and very cheap prices"
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Posted 1 year ago
"Excellent customer service"
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Posted 1 year ago
"Good prices, good location, predictable well laid out rooms, wonderful friendly staff. Website isn't perfect, but relatively very good,"
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Posted 1 year ago
Travelodge is rated 4.00 based on 16 reviews

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