Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,756 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Metrics

4.3

Based on 9,756 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Travelodge UK 5 star review on 15th August 2023

Bristowe B

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne T

Anonymous

Anonymous // 01/01/2019

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“A reasonable room but decor dated.”

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Posted 4 months ago

“No issue with on line booking”

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Posted 4 months ago

“The worst place I’ve ever been in, the room was supposed to be a king size room but it wasn’t even as big as a small single room, we were 2 and we had no space to even to hang our clothes because there was no wardrobe and the was no hair dryer no no safe, no telephone, no bedside table, no tea and coffee and no room service at all!! We were there for 5 days we used the same towels we only had one towel each and we had to reuse them for 5 days. There was no bath just a tiny shower and a tight toilet with a toilet-roll and no change of anything”

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Posted 4 months ago

“Everything was perfect as always:) and will be definitely staying again and that staff was amazing to.”

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Posted 4 months ago

“As usual easy to book .”

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Posted 4 months ago

“I contacted customer service and request an amendment but no one response”

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Posted 4 months ago

“Great room great price great service”

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Posted 4 months ago

“I enjoy staying at Travelodge. It's very hygienic inside and all the staff are very helpful.”

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Posted 4 months ago

“Easy to book”

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Posted 4 months ago

“OK, but there never used to be a shortage of double rooms like there is now, don't want a twin.”

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Posted 4 months ago

“Great easy to book”

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Posted 4 months ago

“Mostly good value. Sometimes rooms not cleaned/checked properly after the previous guest. Soap dispensers empty. Cups not cleaned properly. Ok if you are not too fussy.”

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Posted 4 months ago

“Always feel confident booking with travelodge”

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Posted 4 months ago

“Easy to book, you know you can rely on a good basic level of service”

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Posted 4 months ago

“Simple and easy to book”

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Posted 4 months ago

“We always use Travelodge for our short breaks. Great locations, great value, great times.”

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Posted 4 months ago

“Can't praise the friendliness of the staff enough. S-O-O-O helpful. Travelodge good value as always.”

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Posted 4 months ago

“Staff are so friendly and there for every need, rooms are always clean and fresh, you’d make plenty of money putting a coffee machine for latte, hot chocolate and fresh bean coffee in the entrance tho??”

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Posted 4 months ago

“We had a very comfortable stay at Travelodge at Chigwell recently. The receptionists were most welcoming and very obliging with any requests. The room was well equiped and the beds very comfortable. We wouldn't hesitate to return to Travelodge Chigwell and recommend it highly to anyone looking for accommodation in that area.”

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Posted 4 months ago

“Always good quality clean rooms with great facilities in good locations. Choos them every time, just the best value.”

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Posted 4 months ago

Travelodge UK is rated 4.3 based on 9,756 reviews