Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,756 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Metrics

4.3

Based on 9,756 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Travelodge UK 5 star review on 15th August 2023

Bristowe B

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne T

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No issue with on line booking”

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Posted 4 months ago

“Everything was perfect as always:) and will be definitely staying again and that staff was amazing to.”

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Posted 4 months ago

“As usual easy to book .”

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Posted 4 months ago

“Great room great price great service”

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Posted 4 months ago

“I enjoy staying at Travelodge. It's very hygienic inside and all the staff are very helpful.”

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Posted 4 months ago

“Easy to book”

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Posted 4 months ago

“Great easy to book”

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Posted 4 months ago

“Simple and easy to book”

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Posted 4 months ago

“We always use Travelodge for our short breaks. Great locations, great value, great times.”

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Posted 4 months ago

“Staff are so friendly and there for every need, rooms are always clean and fresh, you’d make plenty of money putting a coffee machine for latte, hot chocolate and fresh bean coffee in the entrance tho??”

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Posted 4 months ago

“We had a very comfortable stay at Travelodge at Chigwell recently. The receptionists were most welcoming and very obliging with any requests. The room was well equiped and the beds very comfortable. We wouldn't hesitate to return to Travelodge Chigwell and recommend it highly to anyone looking for accommodation in that area.”

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Posted 4 months ago

“Always good quality clean rooms with great facilities in good locations. Choos them every time, just the best value.”

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Posted 4 months ago

“Travelodge is a great place to stay if you are visiting somewhere for 1 day or several days. The rooms are comfortable. Some good rates can be achieved if you can book in advance.”

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Posted 4 months ago

“Very good stay as per usual, lovely and clean”

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Posted 4 months ago

“Travel Lodge is good value”

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Posted 4 months ago

“Very comfortable and warm in this cold weather. The staff were particularly welcoming and helpful.”

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Posted 4 months ago

“The site is easy to use and always offers other possibilities nearby.”

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Posted 4 months ago

“very easy, a pleasure to complete!”

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Posted 4 months ago

“A very quick process”

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Posted 4 months ago

“Standard Travelodge, clean, functional and unfussy. Friendly helpful check-in. The Travelodge set-up suits me perfectly: flexible prepay, allowing cancellation up to noon on check-in day, and I can come and go quickly with minimum human interaction. Friends tell me they dislike the lack of a restaurant, but Travelodge is always close to an eatery eg a cafe or M&S Food. I stay regularly at Travelodges, and I very rarely experience any problems.”

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Posted 4 months ago

Travelodge UK is rated 4.3 based on 9,756 reviews