Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,756 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Metrics

4.3

Based on 9,756 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy to use the website and book.”

Helpful Report

Posted 7 months ago

“Really helpful and friendly staff, especially on reception Although no onsite restaurant or bar you can preorder breakfast and there is a handy vending machine. Also lots of local restaurants If going to use Just Eat mention it's Binfield not Central Bracknell Travelodge”

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Posted 7 months ago

“Easy to book just press the button”

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Posted 7 months ago

“It was ok bit fiddly”

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Posted 7 months ago

“No WiFi No soap, in the dispenser, by the sink Room clean”

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Posted 7 months ago

“Quick and simple to book.”

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Posted 7 months ago

“Very easy process to book”

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Posted 7 months ago

“Straight forward simple process”

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Posted 7 months ago

“Very good value hotels. Clean rooms with good facilities. Staff friendly and helpful. Bar/cafes good value for money and ideal for a single traveller like myself.”

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Posted 7 months ago

“My discount code disappeared during checkout so it took payment more than it should”

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Posted 7 months ago

“The first 5 minutes of the phone call was taken up by establishing that you had hotel in Buckingham due to lack of understanding of the English language. I hung up after 12 minutes and called again to get another operative. The total process took and cost £ 5.69. Not good enough.”

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Posted 7 months ago

“Very quick and easy to book”

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Posted 7 months ago

“Very comfortable quiet stay with lovely staff booked to stay again in December”

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Posted 7 months ago

“Pet friendly. Many are not”

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Posted 7 months ago

“More that happy with Travelodge Lodge wouldn't change to other hotels. Prices very competitive. All staff pleasant, polit and helpful.”

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Posted 7 months ago

“Easy to book”

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Posted 7 months ago

“I booked it online was quite easy”

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Posted 7 months ago

“A lot of messing about trying to pay for it would not recognize my master card, unable to get NHS discount due to not recognize the code you gave me poor service. Booked over my mobile phone.”

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Posted 7 months ago

“Found the deal on line and booked in. Quick and simple especially as i have not booked online before”

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Posted 7 months ago

“Very Easy to use.”

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Posted 7 months ago

Travelodge UK is rated 4.3 based on 9,756 reviews