Trade Paint Direct Reviews

Name: Trade Paint Direct
Rating: 4.54

4.5 Rating 960 Reviews

87 %

of reviewers recommend Trade Paint Direct

Company Reviews

Metrics

4.5

Based on 960 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Trade Paint Direct 5 star review on 19th January 2025

Peter Kormylo

Trade Paint Direct 5 star review on 26th February 2021

Helen Brown

Anonymous

Anonymous // 01/01/2019

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“Good price and speedy delivery”

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Posted 3 years ago

“Ordered on the 2nd of September finally received package today 13th of September @5-45 and that’s after paying extra for delivery find this unacceptable and will not be using your company again. I suggest you find a different courier who can give you a better service”

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Posted 3 years ago

“Was told 5 days for delivery it is now 10 days still not received paint.”

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Posted 3 years ago

“Excellent service and very prompt delivery”

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Posted 3 years ago

“Best price excellent product, very efficient service and quick delivery. Will certainly be a regular customer from now on.”

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Posted 3 years ago

“Good value, easy to order”

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Posted 3 years ago

“No idea when product will arrive - could do a lot better at managing customer expectations around delivery time.”

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Posted 3 years ago

“Fantastic service. One can arrived damaged by the courier. I mailed the sales team who responded within 30 minutes apologising and sent a replacement straight away. Highly recommended”

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Posted 3 years ago

“Really good service arrived within 2 days. and free postage on the Owatrol Products. Result”

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Posted 3 years ago

“Very happy with my purchase , Fast delivery Thank you”

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Posted 3 years ago

“Wow ordered early afternoon and delivered next day. Customer service doesn't get better than this. Free delivery and best price on the web. Excellent service.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“great service from paint direct keep up the good work. regards f tompkins”

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Posted 3 years ago

“Unfortunatley I'm not impressed. The tracking system did not function correctly so I missed delivery. Collected it myself from Royal mail depot and when opened I found can has 2 hefty dents in it. Packaging perfect so item was obviously picked by Trade Paint Direct knowing was damaged. I guess we live and learn.”

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Posted 3 years ago

“Very easy to navigate and purchase through website, received a call to confirm details and swift delivery.”

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Posted 3 years ago

“Good selection and quick delivery”

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Posted 3 years ago

“First time using these guys, all went well 👍”

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Posted 3 years ago

“Had the exact product I needed, in stock with fast delivery. Will definitely use again.”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“Took advantage of free postage deal”

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Posted 3 years ago

Trade Paint Direct is rated 4.5 based on 960 reviews