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Trade Paint Direct Reviews

4.5 Rating 1,035 Reviews
87 %
of reviewers recommend Trade Paint Direct
4.5
Based on 1,035 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone
Read Trade Paint Direct Reviews
Arrived a few days after ordering, just used now, easy to use and understand instructions.
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Posted 2 months ago
Happy with the way minor issue was resolved after I ordered Matt instead of eggshell although it did take 7 working days to arrive which seemed quite long, probably DPD and not Trade Paint Direct
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Posted 3 months ago
Good price, quick dispatch but delivered to wrong address!
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Posted 5 months ago
I am a big fan, having made multiple orders over the past few years. However, this time there were a couple of niggles... first, the site allowed me to order a 1 litre tin of a product that only came in 2.5 litre size so I had to make a top up payment and will get (see below) more paint than I intended... second, DPD who I have not found reliable in general, yet to deliver the order. They have had it in their Hinkley Hub for four days now...
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Posted 6 months ago
I think £ 7.50 was rar to much for delivery.
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Posted 6 months ago
The service has been really good. After an enquiry I was phoned back and had a really useful conversion giving the e advice I needed. But, my order is yet to arrive…….
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Posted 11 months ago
Does what is says on the tin.
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Posted 1 year ago
Very happy
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Posted 1 year ago
Competitive pricing for the items bought, excellent customer service as they emailed to question if I had forgot to add hardener for the PU paint. Quick delivery but the paint came completely unprotected apart from the cardboard box they were in and as a result they were dented by the time I received them. In contrast, I ordered Matt emulsion paint from a different company and the packaging was night and day difference, would have expected the pu paint to be more protected as it’s not exactly cheap gear.
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Posted 1 year ago
No problems with your service, unfortunately I ordered the wrong paint, you have a label on the tin that says it is non-returnable. Regards Alan Thompson
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Posted 1 year ago
Great service ordered from the website and had it delivered in a few days
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Posted 1 year ago
Paint was a good price & arrived quickly. My only criticism is I wasn’t kept updated on when it would be delivered!
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Posted 2 years ago
They did everything that it said on the can. Would recommend.
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Posted 2 years ago
Fast and efficient service, fantastic price.
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Posted 2 years ago
I never received confirmation e mail of the purchase and couldn't remember who I bought from so was a bit worried if the sale had gone through.Luckily the paint arrived in 3 days.I couldn't find delivery times either on your website which is important when you are in a hurry
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Posted 2 years ago
Great service and helpful staff
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Posted 2 years ago
An excellent Price, with free delivery on Owatrol products. I was not in a hurry for the items so cost was my main factor. Dispatching took a little while, but the delivery once dispatched was very quick, so overall happy with my experience .
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Posted 2 years ago
Ordered 3 Tins. Well packaged so surprised that the bottom of one tin was severely dented in. Fine though.
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Posted 3 years ago
Good customer service.
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Posted 3 years ago
Arrived within a few days. No information on website regarding delivery and I had to phone to see when the fence paint would be dispatched. Would have rated as excellent if not for poor delivery information.
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Posted 3 years ago
Trade Paint Direct is rated 4.5 based on 1,035 reviews