Trade Paint Direct Reviews

Name: Trade Paint Direct
Rating: 4.53

4.5 Rating 1,000 Reviews

87 %

of reviewers recommend Trade Paint Direct

Company Reviews

Metrics

4.5

Based on 1,000 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Trade Paint Direct 5 star review on 19th January 2025

Peter Kormylo

Trade Paint Direct 5 star review on 26th February 2021

Helen Brown

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service has been really good. After an enquiry I was phoned back and had a really useful conversion giving the e advice I needed. But, my order is yet to arrive…….”

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Posted 3 months ago

“Does what is says on the tin.”

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Posted 3 months ago

“Very happy”

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Posted 8 months ago

“Competitive pricing for the items bought, excellent customer service as they emailed to question if I had forgot to add hardener for the PU paint. Quick delivery but the paint came completely unprotected apart from the cardboard box they were in and as a result they were dented by the time I received them. In contrast, I ordered Matt emulsion paint from a different company and the packaging was night and day difference, would have expected the pu paint to be more protected as it’s not exactly cheap gear.”

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Posted 11 months ago

“No problems with your service, unfortunately I ordered the wrong paint, you have a label on the tin that says it is non-returnable. Regards Alan Thompson”

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Posted 1 year ago

“Great service ordered from the website and had it delivered in a few days”

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Posted 1 year ago

“Paint was a good price & arrived quickly. My only criticism is I wasn’t kept updated on when it would be delivered!”

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Posted 1 year ago

“They did everything that it said on the can. Would recommend.”

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Posted 1 year ago

“Fast and efficient service, fantastic price.”

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Posted 1 year ago

“I never received confirmation e mail of the purchase and couldn't remember who I bought from so was a bit worried if the sale had gone through.Luckily the paint arrived in 3 days.I couldn't find delivery times either on your website which is important when you are in a hurry”

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Posted 1 year ago

“Great service and helpful staff”

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Posted 2 years ago

“An excellent Price, with free delivery on Owatrol products. I was not in a hurry for the items so cost was my main factor. Dispatching took a little while, but the delivery once dispatched was very quick, so overall happy with my experience .”

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Posted 2 years ago

“Ordered 3 Tins. Well packaged so surprised that the bottom of one tin was severely dented in. Fine though.”

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Posted 2 years ago

“Good customer service.”

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Posted 2 years ago

“Arrived within a few days. No information on website regarding delivery and I had to phone to see when the fence paint would be dispatched. Would have rated as excellent if not for poor delivery information.”

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Posted 2 years ago

“Received in good time. Unfortunately the wrong product was delivered but a quick email resolved the issue by the next day.”

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Posted 2 years ago

“Good service from Trade Paint Direct but delivery company lets the rating down. Nearly £300 of goods left on front door step and delivered at a different time than advised by the delivery company. Would be a little nervous to order again if this how items are delivered.”

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Posted 2 years ago

“Good price and quick delivery”

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Posted 3 years ago

“Product arrived quickly,very well packaged,I have applied one cost and can see a difference already,will apply a second coat soon,easy to apply with no mess.”

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Posted 3 years ago

“Very good comparative prices and quick delivery”

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Posted 3 years ago

Trade Paint Direct is rated 4.5 based on 1,000 reviews