Trade Paint Direct Reviews

Name: Trade Paint Direct
Rating: 4.53

4.5 Rating 1,004 Reviews

87 %

of reviewers recommend Trade Paint Direct

Company Reviews

Metrics

4.5

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Trade Paint Direct 5 star review on 19th January 2025

Peter Kormylo

Trade Paint Direct 5 star review on 26th February 2021

Helen Brown

Anonymous

Anonymous // 01/01/2019

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“First class service- good price - delivered within 2 working days”

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Posted 4 years ago

“Speedy service”

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Posted 4 years ago

“Even though the product was slightly dearer than other sites, free delivery made it a lot cheaper and it was delivered on time.”

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Posted 4 years ago

“After searching for a couple of month for small tins of intumescent fire varnish system final came across some on trade paint direct. And placed an order which was delivered within 3 days”

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Posted 4 years ago

“Haven’t used the product yet but first class service and delivery from Trade Paint Direct. Thank you”

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Posted 4 years ago

“Been waiting 6 days for delivery of an order. Hermes are hopeless, why anybody uses them is beyond me.”

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Posted 4 years ago

“Nice to deal with, quick dispatch from order”

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Posted 4 years ago

“Item arrived days later than expected but is correct and a good price. They need a proper email address and phone number to contact.”

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Posted 4 years ago

“Ive made several purchases from Trade Paint Direct, no hassle and delivery was free on this purchase, arrived quickly. Overall very pleased. Will use again.”

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Posted 4 years ago

“fast despatch, quick delivery, not yet used the product”

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Posted 4 years ago

“Very easy quick transaction”

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Posted 4 years ago

“Delivery was prompt - goods in stock and a good price.”

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Posted 4 years ago

“Excellent price with offer of free delivery on product. Excellent service and arrived promptly. Package was bashed at one corner with the tin dented but courier fault. Didn't affect product. Maybe more bubble wrap inside parcel needed? However, would buy from again.”

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Posted 4 years ago

“I didn’t hear anything for six days so chased them up with many messages & emails. They finally replied that there had been a delay at the supplier but it was on its way. It wasn’t and didn’t arrive for another 6 days! Will not use them again.”

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Posted 4 years ago

“Very helpful. Ordered wrong paint in error. Sent email during evening to explain. Received email early next morning with rectified order. Paint arrived in 2 days.”

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Posted 4 years ago

“Good service and good price”

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Posted 4 years ago

“Quick response to my email enquiry, competitively priced and super quick delivery. Can’t fault them”

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Posted 4 years ago

“Placed order Friday 8th October and paid £213.42. It is now 12th October and still have not received any delivery details or a proposed delivery date or any correspondence other than an invoice at time of order.”

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Posted 4 years ago

“All good even cheaper than before the delivery 👏🏻👏🏻”

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Posted 4 years ago

“First class service,will use again. THANK YOU.”

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Posted 4 years ago

Trade Paint Direct is rated 4.5 based on 1,004 reviews